Is SharpenCX Outbound Voice down?
Current SharpenCX Outbound Voice status is UP

We checked the official SharpenCX Outbound Voice Status Page 2 min. 5 sec. ago. Learn more
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Recent SharpenCX Outbound Voice Outages and Issues

Follow the recent outages and downtime for SharpenCX Outbound Voice in the table below.

Start Time

Type

Length

Message

Details

March 17, 2024 13:02 UTC

MAINT

about 3 hours

Logic+ Maintenance and Upgrades

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Start Time

March 17, 2024 13:02 UTC

Type MAINT
Affected Components

Isolation Zone 1 - app.iz1.sharpen.cx

Isolation Zone 1 - Inbound Voice

Isolation Zone 1 - Outbound Voice

Message

Logic+ Maintenance and Upgrades

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 17, 2024 - 13:00 UTC

March 03, 2024 14:02 UTC

MAINT

about 6 hours

Logic+ Maintenance and Upgrades

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Start Time

March 03, 2024 14:02 UTC

Type MAINT
Affected Components

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Outbound Voice

Isolation Zone 0 - app.sharpencx.com

Message

Logic+ Maintenance and Upgrades

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 03, 2024 - 14:00 UTC

January 02, 2024 20:12 UTC

DOWN

about 16 hours

Inbound/Outbound calling in IZ0 inoperable

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Start Time

January 02, 2024 20:12 UTC

Type DOWN
Affected Components

Isolation Zone 0 - Sharpen Q

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Outbound Voice

Message

Inbound/Outbound calling in IZ0 inoperable

Details

Investigating - Customers in our IZ0 isolation zone will be experiencing issues placing and receiving calls within Sharpen Q. We're investigating this behavior and will update in 15 minutes with the current status. Jan 02, 2024 - 20:09 UTC

December 21, 2023 04:02 UTC

MAINT

about 3 hours

PCI Security Patching (IZ0)

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Start Time

December 21, 2023 04:02 UTC

Type MAINT
Affected Components

Isolation Zone 0 - API

Isolation Zone 0 - Sharpen Q

Isolation Zone 0 - Inbound Voice

Isolation Zone 0 - Outbound Voice

Message

PCI Security Patching (IZ0)

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 21, 2023 - 04:00 UTC

October 26, 2023 13:42 UTC

WARN

less than a minute

Outbound dialing impact

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Start Time

October 26, 2023 13:42 UTC

Type WARN
Affected Components

Isolation Zone 0 - Sharpen Q

Isolation Zone 0 - Outbound Voice

Isolation Zone 1 - Sharpen Q

Isolation Zone 1 - Outbound Voice

Message

Outbound dialing impact

Details

Investigating - We've received communication outlining some issues being experienced by agents placing outbound calls in Sharpen Q via the 'Place Call' button on an interaction or switching between interactions. This is currently under investigation and we'll update shortly. Oct 26, 2023 - 13:38 UTC

2024-03-20 08:30:43 UTC UTC

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2024-03-20 08:30:43 UTC UTC

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2024-03-20 08:30:43 UTC UTC

STATUS

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2024-03-20 08:30:43 UTC UTC

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2024-03-20 08:30:43 UTC UTC

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Sign Up for More SharpenCX Outbound Voice History

StatusGator has over 1 year of SharpenCX Outbound Voice status history.

No outages or status changes in the last 24 hours

SharpenCX Outbound Voice status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

SharpenCX Outbound Voice Outage and Status History

We've been monitoring SharpenCX Outbound Voice outages since September 30, 2022.
Here's the history of service outages we've observed from the SharpenCX Outbound Voice Status Page:

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our SharpenCX Outbound Voice Status Page Integration

SharpenCX Outbound Voice is a Communications, Project Management, and Telephony solution that StatusGator has been monitoring since September 2022. Over the past over 1 year, we have collected data on on more than 174 outages that affected SharpenCX Outbound Voice users. When SharpenCX Outbound Voice publishes downtime on their status page, they do so across 37 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor SharpenCX Outbound Voice to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.

If SharpenCX Outbound Voice is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when SharpenCX Outbound Voice is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

SharpenCX Outbound Voice posts separate notifications for planned maintenance work. StatusGator will notify subscribers when SharpenCX Outbound Voice enters a pre-planned maintenance window, keeping you up to date.

Since SharpenCX Outbound Voice publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When SharpenCX Outbound Voice posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When SharpenCX Outbound Voice has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because SharpenCX Outbound Voice has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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