UKG Outage History

StatusGator detected issues starting at Jun 13, 2025 4:12 PM UTC as UKG's clock-in page and workforce management tools failed to load for users across the United States. The outage prevented employees from clocking in and accessing scheduling data, with reports of slow or unavailable pages from multiple states including New York, Georgia, Illinois, Hawaii, California, and Nebraska. The incident lasted about 1 hour and 28 minutes, with services returning by Jun 13, 2025 5:40 PM UTC.

UKG does not publish an official public status page in this dataset, and there were no provider updates during the event. StatusGator's Early Warning Signal captured the issue at Jun 13, 2025 4:12 PM UTC, reflecting early visibility from user reports before any formal acknowledgement. The distribution of reports across several US locations indicates a nationwide impact during the outage.

An outage briefly impacted UKG Recruiting Gateway, preventing access to the recruiting portal for a portion of users. Reports from multiple US locations described timeouts and errors, including a Whitelabel Error Page, starting around 6:23 PM UTC. The outage lasted about 12 minutes, ending at 6:35 PM UTC. StatusGator detected the outage at Jun 12, 2025 6:23 PM UTC, ahead of any official acknowledgement. Because UKG does not maintain a public status page, there were no official updates to reference. The pattern of reports across several states indicates a nationwide impact on the Recruiting Gateway component.

StatusGator detected an authentication outage affecting UKG sign-in and SSO starting at 11:02 PM UTC, with users reporting login failures and error messages. The outage began at 11:02 PM UTC and was resolved by 11:44 PM UTC, lasting about 42 minutes. Reports spanned multiple regions, including Sydney and Nashville, indicating a global impact on sign-in access and the SSO flow. StatusGator noted this event as an early signal of issues before any official acknowledgement.

There were no official provider updates on a status page (UKG does not publish one), and the incident appears to be a brief authentication disruption rather than a broader service outage.

UKG Pro sign-in issues briefly disrupted access for users. The first reports appeared at 11:00 AM UTC with subsequent reports across multiple U.S. locations. StatusGator issued an Early Warning Signal at May 16, 2025 11:10 AM UTC and that signal ended at 11:24 AM UTC. The outage lasted about 14 minutes and primarily affected sign-in functionality, with users in Chicago, IL; Atlanta, GA; Ocala, FL; and Maryville, TN reporting sign-in failures during the window. There were no public updates observed from UKG during the incident.

UKG reported a significant outage affecting Workforce Management (WFM) and the Recruiting Gateway, with users in the US, Philippines, and other regions unable to load WFM pages or complete time-entry processing. The incident began at 12:11 PM UTC and was resolved by 1:40 PM UTC, lasting about 1 hour and 29 minutes.

StatusGator detected the issue at May 5, 2025 12:11 PM UTC ahead of any official acknowledgment. UKG has no public status page provided in the data, and no official updates were observed during the incident. The reports indicate a broad disruption to essential workforce-management workflows for many organizations relying on UKG Pro WFM and the Recruiting Gateway.

UKG users experienced authentication problems with the UKG app, preventing sign-ins and access to payroll/HR features for a portion of users. The incident began at Apr 18, 2025 1:28 AM UTC and appeared to resolve about Apr 18, 2025 2:49 AM UTC, lasting roughly 1 hour and 21 minutes. Reports from across the United States described being unable to sign in or access the app, with some users noting issues around sign-in permissions.

UKG did not publish official status updates during the incident. An Early Warning Signal was recorded by StatusGator starting at Apr 18, 2025 1:28 AM UTC, with user reports peaking during the early morning hours and spanning multiple US states. The issue appeared to be limited to sign-in access rather than a full platform outage, but the disruption was felt by many users seeking critical sign-in capabilities.

UKG Pro sign-in service experienced a widespread outage, preventing users from signing in to the web and mobile app. Reports described login failures and server errors, with users across multiple US states affected. The outage began at 1:28 PM UTC and ended at 3:57 PM UTC, lasting roughly 2 hours and 29 minutes. StatusGator logged an Early Warning Signal from user reports starting at Jan 30, 2025 1:28 PM UTC, ahead of any provider acknowledgement. The incident appeared to be broadly felt across the United States.

The UKG Ready login service experienced an outage affecting sign-in on mobile app and web. Users encountered errors like 'Oops. Something went wrong...' The outage began at Jan 23, 2025 6:07 AM UTC and was resolved by Jan 23, 2025 6:50 AM UTC, lasting about 43 minutes. Reports originated from across the United States, including Chicago, Denver, El Paso, Reno, Marshall, St. Louis, and Charleston, indicating broad geographic impact.

StatusGator detected the issue based on user reports with an Early Warning Signal starting at Jan 23, 2025 6:07 AM UTC, ahead of any official acknowledgement. The incident affected authentication to UKG Ready; other UKG services did not show clear signs of impact in available updates. The issue was resolved by Jan 23, 2025 6:50 AM UTC, and most users should be able to sign in again, although some sessions may have been disrupted.

UKG users experienced sign-in/authentication outages affecting UKG Pro and Kroger-related integrations. Users reported login failures, sign-in loops, and slow loads across mobile and web clients. The incident began at Jan 14, 2025 10:52 AM UTC and was resolved by Jan 14, 2025 3:03 PM UTC, lasting about 4 hours and 11 minutes. The issue appeared nationwide, with a notable volume of reports from across the United States, indicating a broad impact. StatusGator detected sign-in issues based on user reports starting at Jan 14, 2025 10:52 AM UTC.

UKG experienced a brief outage affecting server connectivity and sign-in for users in the United States. Users reported being unable to connect to the server and sign in, with signs of server unavailability, affecting access to UKG applications for about 47 minutes. The outage began on 10:22 PM UTC and was resolved by 11:09 PM UTC.

UKG does not publish a public status page, so there were no official updates to reference. StatusGator detected an Early Warning Signal at Dec 25, 2024 10:22 PM UTC based on user observations. Reports came from multiple locations across the United States, indicating a regional impact with symptoms including server connection failures and sign-in problems in states such as Ohio, New York, Florida, South Dakota, Connecticut and Georgia.