Is Validic Support Portal down?
Current Validic Support Portal status is UP

We checked the official Validic Support Portal Status Page 2 min. 5 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Get notified when it's back up with dashboards and notifications

Recent Validic Support Portal Outages and Issues

Follow the recent outages and downtime for Validic Support Portal in the table below.

Start Time

Type

Length

Message

Details

December 15, 2021 16:18 UTC

WARN

ongoing

Ongoing Withings Issues

See more
Start Time

December 15, 2021 16:18 UTC

Type WARN
Affected Components

API

App Marketplace

Support Portal

Message

Ongoing Withings Issues

Details

Investigating - Validic is currently monitoring two issues with Withings that could affect the delivery of user data.First, there are times when the Withings Healthmate mobile app is not automatically syncing data to the Withings servers. When this happens the user will see the data in the app, but because it is not in the servers, Validic does not have access to it. In this case, the user have to manually refresh in the Healthmate app to sync the data.Second, there are times when the Withings user tokens fail to refresh for a user, therefore resulting in no data being sent. When this happens it is recommended that the user disconnect and reconnect Withings in the Marketplace. To help with this issue, Validic is considering disconnecting all affected users in the coming weeks to reduce the amount of failures/alerts.Both of these issues are on the Withings side and Validic is monitoring with withings for the fix. Dec 6, 15:40 EST

December 15, 2021 15:58 UTC

DOWN

20 minutes

Platform connectivity issues

See more
Start Time

December 15, 2021 15:58 UTC

Type DOWN
Affected Components

API

App Marketplace

Support Portal

Message

Platform connectivity issues

Details

Investigating - We're seeing wide spread issues with our cloud provider (AWS) and our V1 platform and validic.com corporate site. We'll update as we have more from AWS. Dec 15, 10:55 EST

July 17, 2020 21:53 UTC

WARN

over 1 year

Validic API Documentation Site is Unavailable

See more
Start Time

July 17, 2020 21:53 UTC

Type WARN
Affected Components

Support Portal

Message

Validic API Documentation Site is Unavailable

Details

Monitoring - The API documentation website is again accessible. Validic will continue to monitor to ensure the it remains stable. Jul 17, 17:49 EDT

July 17, 2020 21:39 UTC

DOWN

14 minutes

Validic API Documentation Site is Unavailable

See more
Start Time

July 17, 2020 21:39 UTC

Type DOWN
Affected Components

Support Portal

Message

Validic API Documentation Site is Unavailable

Details

Investigating - Currently the Validic API documentation website found at https://docs.validic.com/ is unavailable.The Validic team is investigating this issue and will make the page accessible as soon as possible. We will post updates here. Jul 17, 17:37 EDT

April 25, 2020 21:45 UTC

WARN

3 months

Delayed Runkeeper Data

See more
Start Time

April 25, 2020 21:45 UTC

Type WARN
Affected Components

Mail Service

Management System Integration

Web Forms

CRM System

Misfit Wearables

Movable

MyFitnessPal

Omron Wellness

Ozmo

Pear Sports

Personalabs

Piezo

Polar

Precor

PredictBGL

Qardio

RunKeeper

RxCheck

SleepImage

Strava

Striiv

Suunto

Telcare

TomTom

Under Armour / MapMyFitness

Validic Mobile

VitalUp

Withings

Yoo

Support Portal

API

App Marketplace

Developer Portal

Push Notification Service

ActivLIFE

AsthmaMD

Bewell Connect

BodiMetrics

BodyTrace

Boltt

Edamam

Epson

FatSecret

Fitbit

Garmin

Higi

iHealth

Kiqplan

Message

Delayed Runkeeper Data

Details

Investigating - Validic is currently experiencing delays in retrieving user data from Runkeeper. Our team is currently investigating this and will post updates to this page as more information becomes available. Apr 13, 15:22 EDT

No outages or status changes in the last 24 hours

Validic Support Portal status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Validic Support Portal Outage and Status History

We've been monitoring Validic Support Portal outages since April 25, 2020.
Here's the history of service outages we've observed from the Validic Support Portal Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Validic Support Portal Status Page Integration

Validic Support Portal is a Healthcare solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 192 outages that affected Validic Support Portal users. When Validic Support Portal publishes downtime on their status page, they do so across 43 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Validic Support Portal to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular healthcare services monitored on our platform. We've sent more than 200 notifications to our users about Validic Support Portal incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Validic Support Portal is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Validic Support Portal is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Validic Support Portal posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Validic Support Portal enters a pre-planned maintenance window, keeping you up to date.

Since Validic Support Portal publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Validic Support Portal posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Validic Support Portal has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Validic Support Portal has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Validic Support Portal Down?

Are you experiencing issues with Validic Support Portal? Sign up to receive notifications when Validic Support Portal publishes outages.

Validic Support Portal Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Validic Support Portal?

Sign up for StatusGator and see all historical information about Validic Support Portal outages and performance issues. Get free, instant notifications when Validic Support Portal goes down.