Last checked from Accurx Web official status page 3 min. 55 sec. ago
Accurx Web Status
Is Accurx Web down?
Accurx Web is up
Platform for easy communication between healthcare professionals and patients.
Not working for you?
StatusGator last checked the status of Accurx on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours.
Accurx Web service health
This chart represents Accurx Web service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Accurx Web status data.
24 hrs ending
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Service up
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Possible outage
●
Likely outage
Top reported issues
View and upvote the most commonly reported Accurx Web issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Accurx Web?
Recent outage reports
See recent outage reports from real Accurx Web users
613 outage reports in the last 24 hours
England, United Kingdom
"I'm trying to request a letter or information via the NHS app from my surgery, the University of East Anglia, Norwich, but I keep getting the message "We can't find the page you were looking for" with this being the address in the address bar: https://consultation-nhsapp.accurx.com/patient-initiated"
4 days ago
4 days ago
England, United Kingdom
"Not attaching documents from systmone or desktop to send to professionals"
6 days ago
6 days ago
England, United Kingdom
"not attaching documents from emis or desktop to send to professionals "
6 days ago
6 days ago
England, United Kingdom
Other
6 days ago
6 days ago
England, United Kingdom
"Failed to upload attachment to message to patient."
6 days ago
6 days ago
England, United Kingdom
"unable to see incoming patient triage forms"
9 days ago
9 days ago
England, United Kingdom
"crashed. cant see any incoming triage, no teams visible"
9 days ago
9 days ago
England, United Kingdom
Service down
9 days ago
9 days ago
England, United Kingdom
"cannot mark patients as done or load new patients or update S1 with the items form accurx."
9 days ago
9 days ago
England, United Kingdom
"accurx is not connecting at all, cant send messages or do patient triage "
9 days ago
9 days ago
Accurx Web outage map
Explore our interactive Accurx Web outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Accurx outages, giving you a clear view of performance and downtime trends.
How accurate is the Accurx status page?
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent Accurx disruptions that StatusGator customers knew about before the rest of the world:
Accurx status page accuracy rating
This rating evaluates how quickly Accurx acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
This rating evaluates how quickly Accurx acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
A
Excellent
Avg. delay < 15 min
B
Good
Avg. delay 15 - 30 min
C
Fair
Avg. delay 30 - 120 min
D
Poor
Avg. delay 2 - 4 hrs
F
Failing
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Templates not loading | 54m |
6m later
|
|
| Messages not sending | 46m |
15m later
|
|
| Messages and forms not saving to record | 16m |
8m later
|
|
| Triage requests not opening due to connection errors. | 36m |
16m later
|
|
| Service not loading due to 502 errors. | 1h 32m |
15m later
|
|
| AccuRx login and access issues affecting practices | 5m |
Never acknowledged
|
|
| System crashed and slow load preventing access to triage and inboxes. | 9m |
1m later
|
Incident description
Templates not loading
Duration
54m
StatusGator detected
Officially acknowledged
6m later
Incident description
Messages not sending
Duration
46m
StatusGator detected
Officially acknowledged
15m later
Incident description
Messages and forms not saving to record
Duration
16m
StatusGator detected
Officially acknowledged
8m later
Incident description
Triage requests not opening due to connection errors.
Duration
36m
StatusGator detected
Officially acknowledged
16m later
Incident description
Service not loading due to 502 errors.
Duration
1h 32m
StatusGator detected
Officially acknowledged
15m later
Incident description
AccuRx login and access issues affecting practices
Duration
5m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
System crashed and slow load preventing access to triage and inboxes.
Duration
9m
StatusGator detected
Officially acknowledged
1m later
Looking to track Accurx Web downtime and outages?
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Recent Accurx Web outages and issues
Follow the recent outages and downtime for Accurx Web in the table below.
If you're experiencing a problem now, check the current Accurx Web status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Investigating Messages Failing to Send
|
45m |
Warn
|
|
|
We're experiencing high message delivery failure rates to O2.
|
1h 45m |
Warn
|
|
|
Accurx not loading
|
1h 5m |
Warn
|
|
|
Users unable to attach files in SystmOne
|
99d 15h 17m |
Warn
|
|
|
Degraded Accurx Services
|
20m |
Warn
|
Incident name
Investigating Messages Failing to Send
Duration
45m
Start
Severity
Warn
Incident name
We're experiencing high message delivery failure rates to O2.
Duration
1h 45m
Start
Severity
Warn
Incident name
Accurx not loading
Duration
1h 5m
Start
Severity
Warn
Incident name
Users unable to attach files in SystmOne
Duration
99d 15h 17m
Start
Severity
Warn
Incident name
Degraded Accurx Services
Duration
20m
Start
Severity
Warn
Get notified about Accurx Web outages
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Get notified about Accurx Web outages
Stay updated with instant alerts for Accurx Web outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Accurx Web outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Accurx Web along with other services and websites
StatusGator monitors over 9,550 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Accurx Web status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Accurx Web on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Accurx Web status page integration
Accurx Web (Platform for easy communication between healthcare professionals and patients) is a a Communications and Healthcare solution that StatusGator has been monitoring since June 2024. Over the past about 2 years, we have collected data on on more than 158 outages that affected Accurx Web users. When Accurx Web publishes downtime on their status page, they do so across 6 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Accurx Web down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Accurx Web is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Accurx Web to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Accurx Web outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Accurx Web is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Accurx Web is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Accurx Web posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Accurx Web enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Accurx Web posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Accurx Web has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Accurx Web has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Accurx Web outages
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Monitoring of both Accurx Web and your own apps.
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Granular monitoring of Accurx Web components.
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Frequently asked questions
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