Is Afterpay down?
Current Afterpay status is UP

We checked the official Afterpay Status Page 2 min. 0 sec. ago. Learn more
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Recent Afterpay Outages and Issues

Follow the recent outages and downtime for Afterpay in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 09:02 UTC

MAINT

40 minutes

Scheduled Maintenance US | CA

See more
Start Time

April 03, 2024 09:02 UTC

Type MAINT
Affected Components

North America - In-Store API

Canada - In-Store API

North America - Mobile Application

North America - Shop Directory

Canada - Shop Directory

North America - Online API

Canada - Online API

North America - Consumer Portal

Canada - Consumer Portal

Canada - Mobile Application

North America - Merchant Portal

Canada - Merchant Portal

North America - Agency API

Canada - Agency API

Message

Scheduled Maintenance US | CA

Details

Between 03/04/2024 02:00 PDT - 03/04/2024 03:00 PDT, Afterpay will be performing some scheduled maintenance.

During the scheduled 60 minute window, Afterpay services will be unavailable for use.

Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners.

Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com

Thank you

April 02, 2024 17:02 UTC

MAINT

25 minutes

Scheduled Maintenance AU | NZ

See more
Start Time

April 02, 2024 17:02 UTC

Type MAINT
Affected Components

Australia - In-Store API

New Zealand - In-Store API

Australia - Consumer Portal

New Zealand - Consumer Portal

Australia - Agency API

New Zealand - Online API

Australia - Shop Directory

New Zealand - Shop Directory

Australia - Online API

Australia - Mobile Application

New Zealand - Mobile Application

Australia - Merchant Portal

New Zealand - Merchant Portal

New Zealand - Agency API

Message

Scheduled Maintenance AU | NZ

Details

Between 03/04/2024 04:00 AEDT - 03/04/2024 05:00 AEDT, Afterpay will be performing some scheduled maintenance.

During the scheduled 60 minute window, Afterpay services will be unavailable for use.

Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners.

Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com

Thank you

March 12, 2024 09:02 UTC

MAINT

10 minutes

Scheduled Maintenance US

See more
Start Time

March 12, 2024 09:02 UTC

Type MAINT
Affected Components

North America - Online API

Message

Scheduled Maintenance US

Details

Between 12/03/2024 02:00 PDT - 12/03/2024 03:00 PDT, Afterpay will be performing some scheduled maintenance.

During the scheduled 60 minute window, Afterpay services will be unavailable for use.

Upon completion of the scheduled maintenance all components and services will be restored in full with no action required on the part of merchants or partners.

Updates upon both commencement and completion of this maintenance activity will be posted on https://status.afterpay.com

Thank you

February 22, 2024 00:02 UTC

WARN

about 2 hours

Degraded Checkout Speed

See more
Start Time

February 22, 2024 00:02 UTC

Type WARN
Affected Components

Australia - Online API

New Zealand - Online API

North America - Online API

Canada - Online API

Message

Degraded Checkout Speed

Details

Investigating: We are currently investigating an issue with degraded checkout speed affecting Order Online. We will provide a further update shortly.

January 30, 2024 13:02 UTC

MAINT

about 1 hour

Afterpay Certificate Maintenance

See more
Start Time

January 30, 2024 13:02 UTC

Type MAINT
Affected Components

Australia - Merchant Portal

New Zealand - Merchant Portal

North America - Merchant Portal

Canada - Merchant Portal

Message

Afterpay Certificate Maintenance

Details

Dear Valued Partner,

We're reaching out to advise of an upcoming change to the afterpay.com Cloudflare Digicert Certificate. On January 31st 2024 00:00 AEDT, the afterpay.com Cloudflare edge certificates that use Digicert as their CA will expire without the option to be renewed under the old Digicert CA.

The proposed change will apply to the afterpay.com domain and subdomains.

What does this mean to you?
1) Afterpay merchants have been trusting Cloudflare Digicert (Baltimore Trust Root) as the TLS (Transport Layer Security) CA (Certificate Authority) pinned on their applications for the past few years.

2) Cloudflare have deprecated the use of Digicert (Baltimore Trust Root) as a CA and we will no longer be able to generate or renew edge certificates with that CA from the end of September 2023.

3) All of the current Cloudflare edge certificates that use Digicert as their CA will expire at the end of January 2024 without an option to be renewed under the old Digicert CA.

4) The new recommended CA by Afterpay Security is to be used is GTS (Google Trust services) - https://pki.goog/faq/#faq-27

The Technical Details
Afterpay merchants that are trusting the current Digicert CA on their applications, would need to trust the new CAs provided by GTS so that, after the new certificates are generated with the new CA (GST), their application would trust the new certificates and can continue to connect to Afterpay endpoints.

The updated list of new CA certificates to be added on merchants’ end can be downloaded from here. This file includes multiple CAs which as advertised by Google, may be used randomly to generate a certificate. Therefore, merchants should add and trust all of those CAs.

**Note**: We do not recommend that merchants pin CAs as Google might change the CA that is used by Cloudflare to issue certificates.
Cloudflare has the same recommendation for not pinning certificates.

The 2 Root CA Certificates are listed below in both PEM & DER/CRT format:

Link to current Digicert CA - https://www.digicert.com/kb/digicert-root-certificates.htm
Link to new GST Cert and here is the document from Google that talks about GTS - https://pki.goog/faq/#faq-27
Link to a guide on how to add/change: Cloudflare document - https://developers.cloudflare.com/ssl/reference/migration-guides/digicert-update/advanced-certificates/

If you have any queries please contact our merchant services team here - https://afterpay.formstack.com/forms/global_merchant_technical_support
Thank you for your continued support.

Afterpay Technology Team

2024-04-10 19:14:01 UTC UTC

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2024-04-10 19:14:01 UTC UTC

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2024-04-10 19:14:01 UTC UTC

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2024-04-10 19:14:01 UTC UTC

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2024-04-10 19:14:01 UTC UTC

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Sign Up for More Afterpay History

StatusGator has over 3 years of Afterpay status history.

Afterpay Components and Services

View details of the current Afterpay status below.

Name

Status

Details

Afterpay Agency API

UP See more

Afterpay Consumer Portal

UP See more

Afterpay In-Store API

UP See more

Afterpay Merchant Portal

UP See more

Afterpay Mobile Application

UP See more

Afterpay Online API

UP See more

Afterpay Shop Directory

UP See more

No outages or status changes in the last 24 hours

Afterpay status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Afterpay Outage and Status History

We've been monitoring Afterpay outages since October 23, 2020.
Here's the history of service outages we've observed from the Afterpay Status Page:

Instant enriched data from
3,590 status pages

About Our Afterpay Status Page Integration

Afterpay is a Payments, Finance, Expenses, and Expense solution that StatusGator has been monitoring since October 2020. Over the past over 3 years, we have collected data on on more than 102 outages that affected Afterpay users. When Afterpay publishes downtime on their status page, they do so across 28 components and 4 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 300 StatusGator users monitor Afterpay to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular payments services monitored on our platform. We've sent more than 4,600 notifications to our users about Afterpay incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Afterpay is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Afterpay is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Afterpay posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Afterpay enters a pre-planned maintenance window, keeping you up to date.

Afterpay does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Afterpay maintenance events into your unified calendar.

When Afterpay posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Afterpay has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Afterpay has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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