Apple App Store, iTunes, and Mac App Store purchases disrupted
Outage timeline
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by Apple status page
Outage officially acknowledged
DownAppleCare purchase is temporarily unavailable. and Users may be experiencing intermittent issues with this service.
Affected components:
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AppleCare on Device
UpDown
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AppleCare on Device
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by Apple status page
Outage resolved
UpAffected components:
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App Store
DownUp
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iTunes Store
DownUp
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Mac App Store
DownUp
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Subscription Purchase
DownUp
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App Store
Incident summary
Apple users were unable to complete purchases across the App Store, iTunes Store, and Mac App Store as a payment-service outage affected the storefronts. AppleCare purchase was temporarily unavailable, and users reported intermittent issues with this service. The issue began with AppleCare on Device going down at and soon extended to the main storefronts.
Status page updates documented the progression, with the App Store, iTunes Store, and Mac App Store impacted and users reporting difficulty completing transactions in the early hours. The situation began to improve as AppleCare on Device recovered at , and all listed storefronts were back up by .
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