Apple App Store, iTunes Store, Mac App Store outage disrupts purchases
Outage timeline
-
by Apple status page
Outage officially acknowledged
DownUsers may be experiencing intermittent issues with this service.
Affected components:
-
Subscription Purchase
UpDown
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Subscription Purchase
-
by Apple status page
Outage update
DownSome users may be experiencing issues with this service. , AppleCare purchase is temporarily unavailable., and Users may be experiencing intermittent issues with this service.
Affected components:
-
App Store
UpDown
-
iTunes Store
UpDown
-
Mac App Store
UpDown
-
App Store
-
by Apple status page
Outage update
DownUsers may be unable to make purchases in the iTunes Store, Mac App Store, and App Store., AppleCare purchase is temporarily unavailable., and Users may be experiencing intermittent issues with this service.
-
by Apple status page
Outage update
DownUsers may be unable to make purchases in the iTunes Store, Mac App Store, and App Store. and Users may be experiencing intermittent issues with this service.
Affected components:
-
AppleCare on Device
DownUp
-
AppleCare on Device
-
by Apple status page
Outage resolved
UpAffected components:
-
App Store
DownUp
-
iTunes Store
DownUp
-
Mac App Store
DownUp
-
Subscription Purchase
DownUp
-
App Store
Incident summary
Users attempting purchases across Apple’s storefronts encountered an outage that prevented transactions on the App Store, iTunes Store, and Mac App Store. AppleCare purchases were also temporarily unavailable. The disruption began around after Apple flagged intermittent issues and escalated to a broader storefront outage with payment failures across regions. Reports of failed payments, including Apple Pay, were common as the incident unfolded. The outage persisted for roughly two hours before services began to recover.
Apple’s status updates indicated that AppleCare on Device contributed to the disruption, with that component moving from down to up around and all affected storefronts (App Store, iTunes Store, Mac App Store) and the Subscription Purchase restored by . By that time, purchases were processing again and user reports started to decline as services returned to normal across regions.
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