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See the biggest outages we detected early in August 2026

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    Apple icon
    Apple icon

    Apple App Store, iTunes Store, Mac App Store outage disrupts purchases

    major icon Major Apple outage

    Outage timeline

    1. Apple icon
      by Apple status page
      status update icon

      Outage officially acknowledged

      down icon Down

      Users may be experiencing intermittent issues with this service.

      Affected components:

      • Subscription Purchase
        up icon Up
        changed to
        down icon Down
    2. Apple icon
      by Apple status page
      status update icon

      Outage update

      down icon Down

      Some users may be experiencing issues with this service. , AppleCare purchase is temporarily unavailable., and Users may be experiencing intermittent issues with this service.

      Affected components:

      • App Store
        up icon Up
        changed to
        down icon Down
      • iTunes Store
        up icon Up
        changed to
        down icon Down
      • Mac App Store
        up icon Up
        changed to
        down icon Down
    3. Apple icon
      by Apple status page
      status update icon

      Outage update

      down icon Down

      Users may be unable to make purchases in the iTunes Store, Mac App Store, and App Store., AppleCare purchase is temporarily unavailable., and Users may be experiencing intermittent issues with this service.

    4. Apple icon
      by Apple status page
      status update icon

      Outage update

      down icon Down

      Users may be unable to make purchases in the iTunes Store, Mac App Store, and App Store. and Users may be experiencing intermittent issues with this service.

      Affected components:

      • AppleCare on Device
        down icon Down
        changed to
        up icon Up
    5. Apple icon
      by Apple status page
      resolved icon

      Outage resolved

      up icon Up

      Affected components:

      • App Store
        down icon Down
        changed to
        up icon Up
      • iTunes Store
        down icon Down
        changed to
        up icon Up
      • Mac App Store
        down icon Down
        changed to
        up icon Up
      • Subscription Purchase
        down icon Down
        changed to
        up icon Up

    Incident summary

    Users attempting purchases across Apple’s storefronts encountered an outage that prevented transactions on the App Store, iTunes Store, and Mac App Store. AppleCare purchases were also temporarily unavailable. The disruption began around after Apple flagged intermittent issues and escalated to a broader storefront outage with payment failures across regions. Reports of failed payments, including Apple Pay, were common as the incident unfolded. The outage persisted for roughly two hours before services began to recover.

    Apple’s status updates indicated that AppleCare on Device contributed to the disruption, with that component moving from down to up around and all affected storefronts (App Store, iTunes Store, Mac App Store) and the Subscription Purchase restored by . By that time, purchases were processing again and user reports started to decline as services returned to normal across regions.

    Outage map

    Health graph