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Apple Business and VPP outage impacts purchases

Minor Apple outage October 28, 2026

Outage timeline

Oct 28, 12:07 AM

by Apple status page
Outage officially acknowledged

Down

Users may be experiencing issues with purchases and subscriptions. and We are performing routine maintenance, with no expected user impact.

Affected components:
- Apple Business
  Up
  Down
- Volume Purchase Program
  Up
  Down
Oct 28, 12:17 AM

by Apple status page
Outage update

Down

Users may be experiencing issues with purchases and subscriptions. and We are performing routine maintenance, with no expected user impact.

Affected components:
- Apple Business
  Down
  Warn
Oct 28, 1:17 AM

by Apple status page
Outage resolved

Up

Affected components:
- Apple Business
  Warn
  Up
- Volume Purchase Program
  Down
  Up

Incident summary

An outage affected Apple Business and the Volume Purchase Program beginning at 12:07 AM UTC during routine maintenance. Users attempting to make purchases or manage subscriptions may have experienced errors or delays, with initial status messages noting issues with purchases and subscriptions and a note of routine maintenance with no expected user impact. By 1:17 AM UTC, Apple Business had returned to normal operation and the Volume Purchase Program was back online, marking a recovery after a little over an hour. The incident appears to be confined to these two components and did not indicate a broader Apple service disruption.