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AppleCare purchase temporarily unavailable

Minor Apple outage November 5, 2026

Outage timeline

Nov 5, 1:22 AM

by Apple status page
Outage officially acknowledged

Warn

AppleCare purchase is temporarily unavailable.

Affected components:
- AppleCare on Device
  Up
  Warn
Nov 5, 4:02 AM

by Apple status page
Outage resolved

Up

Affected components:
- AppleCare on Device
  Warn
  Up

Incident summary

Users attempting to buy AppleCare encountered issues as AppleCare on Device briefly entered a degraded state starting around 1:22 AM UTC. The purchase flow was temporarily unavailable, with reports of sign-in problems, inability to verify purchases, and devices not reflecting correctly in some management views.

The incident was acknowledged on Apple's System Status page, with AppleCare on Device moving from up to warn before returning to up by 4:02 AM UTC. The disruption lasted about 2 hours and 40 minutes and affected the AppleCare purchase experience rather than the broader Apple services.