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AppleCare purchase unavailable; several Apple services briefly affected

Minor Apple outage July 27, 2026

Outage timeline

Jul 27, 1:22 AM

by Apple status page
Outage officially acknowledged

Down

AppleCare purchase is temporarily unavailable.

Affected components:
- App Store
  
  Down
  
  Up
- Apple Music Subscriptions
  
  Down
  
  Up
- Apple TV
  
  Down
  
  Up
- Podcasts
  
  Down
  
  Up
- Apple Music
  
  Down
  
  Up
Jul 27, 1:32 AM

by Apple status page
Outage resolved

Up

Affected components:
- AppleCare on Device
  
  Down
  
  Up

Incident summary

Users began reporting issues around 12:15 AM UTC as AppleCare purchase became temporarily unavailable and several Apple services showed degraded availability. Symptoms included reports of no service and login difficulties, with a noticeable surge in activity through the early minutes. The impacted components included App Store, Apple Music Subscriptions, Apple TV, Podcasts, and Apple Music, which were briefly unavailable or degraded during the incident. By 1:22 AM UTC most services had recovered, and AppleCare on Device returned to normal by 1:32 AM UTC. The outage lasted a little over an hour, primarily affecting purchasing and access for a subset of users, after which services resumed normal operation.