Is Barracuda XDR Dashboard down?
Current Barracuda XDR Dashboard status is UP

Identified - Barracuda XDR is currently experiencing an issue with dashboard sign-in: some users' SMS multi-factor authentication codes are not being delivered.We have identified the cause, and our engineers are currently working to resolve the problem.As a workaround, affected users should try the "Didn't receive a code? ... Click here for options" link on the sign-in page, and choose email delivery of the code.We understand this has an impact on your business, and we are working to resolve the issue as quickly as possible. We will provide another update once the issue has been resolved. Sep 01, 2023 - 14:52 UTC

Identified - Our engineering team has identified the issue. We've implemented a temporary workaround, which restores full service to the dashboard. We are working on a permanent fix, aiming to deploy later today.We will provide another update as soon as the solution is in place. Jul 20, 2023 - 19:53 UTC

Investigating - Barracuda XDR is continuing to experience intermittent issues with the dashboard. Our engineers are currently working to restore full service. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue has been resolved. Jul 20, 2023 - 14:53 UTC

Identified - The fix that was deployed has not completely resolved the issue of invalid login errors that our users on Email Gateway Defense are currently experiencing. The team is diligently continuing to work on this matter, prioritizing its resolution. We are actively investigating the root cause and implementing additional measures to ensure a comprehensive solution.We understand the frustration this may be causing and want to assure you that addressing this problem remains our top priority. We apologize for any inconvenience it may have caused and sincerely appreciate your ongoing patience and support as we work through this challenging situation.Rest assured, we are committed to providing a secure and seamless experience for all our users, and we will keep you informed of any significant updates. Please do not hesitate to reach out to our support team if you have any questions or concerns. Jul 17, 2023 - 23:25 UTC

Investigating - Barracuda XDR is currently experiencing an issue with the dashboard. Our engineers are currently working to identify the cause and get our services back online. We understand this has an impact on your business, and we are working to get you up and running as quickly as possible. We will provide another update once the issue has been identified and we have started to implement a solution. Jul 19, 2023 - 20:19 UTC