Is Blackbaud ID down?
Current Blackbaud ID status is WARN

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Recent Blackbaud ID Outages and Issues

Follow the recent outages and downtime for Blackbaud ID in the table below.

Start Time

Type

Length

Message

Details

April 22, 2024 10:50 UTC

WARN

ongoing

Active Issue Alert – Blackbaud ID – Multiple Products - #Request Entry-000525013

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Start Time

April 22, 2024 10:50 UTC

Type WARN
Affected Components

Blackbaud.com - Blackbaud ID

Blackbaud Financial Edge NXT® - Accounts Payable API

Blackbaud Financial Edge NXT® - Financial Edge NXT

Blackbaud Fundraiser Performance Management™ - Blackbaud Fundraiser Performance Management™

Blackbaud Grantmaking™ - Blackbaud Grantmaking™

Blackbaud Merchant Services™ - Blackbaud Merchant Services™

Blackbaud Raiser's Edge NXT® - Constituent API

Blackbaud Raiser's Edge NXT® - Fundraising API

Blackbaud Raiser's Edge NXT® - Raiser's Edge NXT®

Blackbaud Altru®

Blackbaud eTapestry®

Blackbaud Guided Fundraising™

Blackbaud Internet Solutions™

Blackbaud Tuition Management™

Financial Edge®

Raiser's Edge®

Blackbaud.com - Blackbaud.com

Blackbaud.com - signin.blackbaud.com

Message

Active Issue Alert – Blackbaud ID – Multiple Products - #Request Entry-000525013

Details

Update - We have identified an issue impacting some of our customers, causing errors when attempting to log in. When entering the Multi-factor authentication code, customers are seeing either the message "Wrong code entered, please try again", or the page goes back to the login screen. This can happen when using either an Authentication App or the SMS Message option. Our engineers are diagnosing the event and working to resolve it as quickly as possible. Please continue to reference this page for updates. Apr 22, 2024 - 06:45 EDT

October 30, 2023 20:40 UTC

WARN

40 minutes

Active Issue Alert – BBID- 000489240

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Start Time

October 30, 2023 20:40 UTC

Type WARN
Affected Components

Blackbaud Luminate Online® - Blackbaud Luminate Online®

Blackbaud.com - Blackbaud ID

Message

Active Issue Alert – BBID- 000489240

Details

Investigating - We have identified an issue impacting a subset of BBID customers. Customers may receive the message "You can't currently sign in. You seem to be blocking a necessary URL" when trying to log in. Our engineers are working to diagnose the cause and to provide a resolution. Please continue to reference this page for updates. Oct 30, 2023 - 16:38 EDT

June 21, 2023 13:40 UTC

WARN

about 1 hour

Active Issue Alert – Blackbaud ID – Multiple Products - 000461774

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Start Time

June 21, 2023 13:40 UTC

Type WARN
Affected Components

Blackbaud Education Management Solutions - Blackbaud School Website System

Blackbaud Education Management Solutions - Blackbaud Enrollment Management System

Blackbaud Education Management Solutions - Core Functionality

Financial Edge NXT - Accounts Payable API

Financial Edge NXT - General Ledger API

Financial Edge NXT - Statistical Unit API

Financial Edge NXT - Treasury API

Raiser's Edge NXT - Constituent API

Raiser's Edge NXT - Fundraising API

Raiser's Edge NXT - Gift API

Raiser's Edge NXT - Opportunity API

Raiser's Edge NXT - Raiser's Edge NXT

eTapestry

Host*Net/IGAM

ResearchPoint

Altru

WealthPoint

Blackbaud Merchant Services - Payments API

Financial Edge NXT - Financial Edge NXT

DonorCentral NXT

Blackbaud Grantmaking - Blackbaud Grantmaking

Blackbaud Education Management Solutions - Blackbaud Learning Management System

Blackbaud Education Management Solutions - Blackbaud Student Information System

Blackbaud Education Management Solutions - School API

Blackbaud Education Management Solutions - Blackbaud Billing Management (EAP)

Blackbaud Church Management

Blackbaud Employee Giving

Blackbaud Employee Volunteering

Blackbaud Tuition Management

Blackbaud.com - Blackbaud.com

Blackbaud.com - Blackbaud ID

Message

Active Issue Alert – Blackbaud ID – Multiple Products - 000461774

Details

Update - We identified an issue that may prevent you from signing in with your Blackbaud ID or using features in the solutions below. We’re working to diagnose and resolve the issue as quickly as possible. Please continue to check this page for updates. Jun 21, 2023 - 09:40 EDT

September 28, 2022 18:35 UTC

WARN

about 4 hours

Active Issue Alert – Blackbaud ID - 000395745

See more
Start Time

September 28, 2022 18:35 UTC

Type WARN
Affected Components

Blackbaud.com - Blackbaud ID

Message

Active Issue Alert – Blackbaud ID - 000395745

Details

Update - We are currently seeing multifactor authentication issues when using SMS and MMS delivery methods.Currently those using authenticator applications are not affected. Sep 28, 2022 - 14:35 EDT

August 24, 2022 15:05 UTC

WARN

1 day

Active Issue Alert – Blackbaud ID - 000383225

See more
Start Time

August 24, 2022 15:05 UTC

Type WARN
Affected Components

Blackbaud.com - Blackbaud ID

Message

Active Issue Alert – Blackbaud ID - 000383225

Details

Investigating - A subset of customers that are using SMS Multi Factor Authentication may be experiencing an issue receiving the SMS message that allows them to login. Please continue to reference this page for updates. Aug 24, 11:02 EDT

2024-04-22 11:03:21 UTC UTC

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2024-04-22 11:03:21 UTC UTC

STATUS

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2024-04-22 11:03:21 UTC UTC

STATUS

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2024-04-22 11:03:21 UTC UTC

STATUS

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2024-04-22 11:03:21 UTC UTC

STATUS

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Sign Up for More Blackbaud ID History

StatusGator has about 4 years of Blackbaud ID status history.

1 status change in the last 24 hours

Blackbaud ID status, last 24 hours:

12:00 PM
6:00 PM
12:00 AM
6:00 AM
12:00 PM
12:00 PM
12:00 AM
12:00 PM
  • Up: 24 hours

  • Warn: 13 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud ID Outage and Status History

We've been monitoring Blackbaud ID outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud ID Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Blackbaud ID Status Page Integration

Blackbaud ID is an eCommerce, Payments, and CRM solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,972 outages that affected Blackbaud ID users. When Blackbaud ID publishes downtime on their status page, they do so across 71 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud ID to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,400 notifications to our users about Blackbaud ID incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud ID is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud ID is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud ID posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud ID enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud ID publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud ID posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud ID has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud ID has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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