Is Blackbaud MobilePay™ down?
Current Blackbaud MobilePay™ status is UP

We checked the official Blackbaud MobilePay™ Status Page 4 min. 9 sec. ago. Learn more
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Recent Blackbaud MobilePay™ Outages and Issues

Follow the recent outages and downtime for Blackbaud MobilePay™ in the table below.

Start Time

Type

Length

Message

Details

March 09, 2024 22:45 UTC

WARN

ongoing

Partially Degraded Service

See more
Start Time

March 09, 2024 22:45 UTC

Type WARN
Affected Components

Blackbaud Merchant Services™ - Blackbaud MobilePay™

Blackbaud Altru®

Message

Partially Degraded Service

March 09, 2024 21:20 UTC

WARN

about 1 hour

Active Issue Alert – Blackbaud Checkout, Blackbaud Altru - 000517316

See more
Start Time

March 09, 2024 21:20 UTC

Type WARN
Affected Components

Blackbaud Merchant Services™ - Blackbaud MobilePay™

Payment Services

Message

Active Issue Alert – Blackbaud Checkout, Blackbaud Altru - 000517316

Details

Update - We are continuing to investigate this issue. Mar 09, 2024 - 16:18 EST

January 22, 2021 21:55 UTC

DOWN

about 2 hours

Active Issue Alert – Blackbaud Merchant Services - #000207251

See more
Start Time

January 22, 2021 21:55 UTC

Type DOWN
Affected Components

Blackbaud Merchant Services - Payments API

Blackbaud Merchant Services - Blackbaud MobilePay

Message

Active Issue Alert – Blackbaud Merchant Services - #000207251

Details

Update - We have identified an issue impacting some of our customers causing errors when attempting to log in to the BBMS Web Portal or processing transactions via software solutions. Our engineers have successfully diagnosed the issue, and we are working to address it now. Please continue to reference this page for updates. Jan 22, 16:52 EST

February 19, 2020 18:50 UTC

WARN

11 months

Active Issue Alert – Luminate Online - #000110205

See more
Start Time

February 19, 2020 18:50 UTC

Type WARN
Affected Components

Blackbaud.com - Blackbaud.com

Blackbaud.com - signin.blackbaud.com

Blackbaud.com - Support

Blackbaud Education Management Solutions - Blackbaud School Website System

Blackbaud Education Management Solutions - Blackbaud Enrollment Management System

Blackbaud Education Management Solutions - Blackbaud Learning Management System

Blackbaud Education Management Solutions - Blackbaud Student Information System

Blackbaud Education Management Solutions - Core Functionality

Blackbaud Education Management Solutions - School API

Blackbaud Education Management Solutions - Blackbaud Billing Management (EAP)

Blackbaud Grantmaking - Blackbaud Grantmaking

Blackbaud Grantmaking - Blackbaud Outcomes

Blackbaud Merchant Services - Blackbaud Merchant Services

Blackbaud Merchant Services - Blackbaud MobilePay

Blackbaud Merchant Services - Payments API

DonorCentral - DonorCentral

DonorCentral - DonorCentral NXT

Education Edge - Education Edge

Education Edge - Faculty Access for the Web

Financial Edge NXT - Accounts Payable API

Financial Edge NXT - Financial Edge NXT

Financial Edge NXT - General Ledger API

Financial Edge NXT - Statistical Unit API

Financial Edge NXT - Treasury API

Luminate - Luminate Beta

Luminate - Luminate CMS

Luminate - Luminate Integration

Luminate - Luminate Online

Luminate - Luminate WebServices

Online Express - Online Express

Online Express - Givalanche

Raiser's Edge NXT - Communication Preference API (Beta)

Raiser's Edge NXT - Constituent API

Raiser's Edge NXT - Fundraising API

Raiser's Edge NXT - Gift API

Raiser's Edge NXT - Online Registration Service (Beta)

Raiser's Edge NXT - Opportunity API

Raiser's Edge NXT - Raiser's Edge NXT

Raiser's Edge NXT - List API (Beta)

Altru

Blackbaud Analytics

Blackbaud Award Management (formerly AcademicWorks)

Blackbaud Checkout

Blackbaud Church Management

Blackbaud CRM

Blackbaud Employee Giving

Blackbaud Employee Volunteering

Blackbaud Financial Aid Management

Blackbaud Internet Solutions

Blackbaud NetCommunity

Blackbaud Payment Service

Blackbaud Stewardship Management (Beta)

Blackbaud Tuition Management

Blackbaud Website Package

Direct Marketing

Email Services

eTapestry

Financial Edge

Host*Net/FIMS/IGAM

JustGiving

Luminate CRM

MobileMission

OmniPoint

Raiser's Edge

ResearchPoint

Team Approach

WealthPoint

Message

Active Issue Alert – Luminate Online - #000110205

Details

Update - We have identified an issue impacting some of our customers causing intermittent slowness, errors or other service issues. Our engineers are still working to diagnose the cause and we have the appropriate engineers working to get your full service restored as quickly as possible. Next update will be at 3 PM ET. Feb 19, 14:07 EST

No outages or status changes in the last 24 hours

Blackbaud MobilePay™ status, last 24 hours:

11:00 AM
5:00 PM
11:00 PM
5:00 AM
11:00 AM
11:00 AM
11:00 PM
11:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud MobilePay™ Outage and Status History

We've been monitoring Blackbaud MobilePay™ outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud MobilePay™ Status Page:

April 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Blackbaud MobilePay™ Status Page Integration

Blackbaud MobilePay™ is an eCommerce, Payments, and CRM solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,975 outages that affected Blackbaud MobilePay™ users. When Blackbaud MobilePay™ publishes downtime on their status page, they do so across 72 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud MobilePay™ to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,400 notifications to our users about Blackbaud MobilePay™ incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud MobilePay™ is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud MobilePay™ is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud MobilePay™ posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud MobilePay™ enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud MobilePay™ publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud MobilePay™ posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud MobilePay™ has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud MobilePay™ has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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