Is Blackbaud Online Express™ down?
Current Blackbaud Online Express™ status is UP

We checked the official Blackbaud Online Express™ Status Page 3 min. 30 sec. ago. Learn more
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Recent Blackbaud Online Express™ Outages and Issues

Follow the recent outages and downtime for Blackbaud Online Express™ in the table below.

Start Time

Type

Length

Message

Details

April 18, 2024 08:50 UTC

WARN

1 day

Active Issue Alert – Online Express - Request Entry-000524437

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Start Time

April 18, 2024 08:50 UTC

Type WARN
Affected Components

Blackbaud Online Express™ - Blackbaud Online Express™

Message

Active Issue Alert – Online Express - Request Entry-000524437

Details

Investigating - We have identified an issue impacting some Online Express customers. Customer are receiving a Script Error message when looking to access the Online Express section with Raiser's Edge database view. Our engineers are working to diagnose the cause and provide a resolution. Please continue to reference this page for updates. Apr 18, 2024 - 04:49 EDT

November 28, 2023 16:30 UTC

WARN

about 2 hours

Active Issue Alert – Raiser's Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud Online Express, Blackbaud eTapestry, Blackbaud Luminate Online, Raiser's Edge NXT - 000494580

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Start Time

November 28, 2023 16:30 UTC

Type WARN
Affected Components

Blackbaud Luminate Online® - Blackbaud Luminate Online®

Blackbaud Online Express™ - Blackbaud Online Express™

Blackbaud Raiser's Edge NXT® - Raiser's Edge NXT®

Blackbaud CRM™

Blackbaud eTapestry®

Blackbaud NetCommunity™

Raiser's Edge®

Message

Active Issue Alert – Raiser's Edge, Blackbaud NetCommunity, Blackbaud CRM, Blackbaud Online Express, Blackbaud eTapestry, Blackbaud Luminate Online, Raiser's Edge NXT - 000494580

Details

Identified - We are aware of an issue where donors may see a donation processing error if IATS is your selected payment processor. Engineers are actively working with IATS to resolve the issue. Please refer to this page for further updates. Nov 28, 2023 - 11:29 EST

September 28, 2023 18:20 UTC

WARN

2 months

Active Issue Alert – Financial Edge NXT - 000482615

See more
Start Time

September 28, 2023 18:20 UTC

Type WARN
Affected Components

Blackbaud Online Express™ - Blackbaud Online Express™

Message

Active Issue Alert – Financial Edge NXT - 000482615

Details

Update - Canadian customers may not be able to see the vendor details page. We are working on a fix to resolve this issue. Please continue to reference this page for updates. Sep 28, 2023 - 14:10 EDT

No outages or status changes in the last 24 hours

Blackbaud Online Express™ status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud Online Express™ Outage and Status History

We've been monitoring Blackbaud Online Express™ outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud Online Express™ Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Blackbaud Online Express™ Status Page Integration

Blackbaud Online Express™ is an eCommerce, Payments, and CRM solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,977 outages that affected Blackbaud Online Express™ users. When Blackbaud Online Express™ publishes downtime on their status page, they do so across 72 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud Online Express™ to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,400 notifications to our users about Blackbaud Online Express™ incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud Online Express™ is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud Online Express™ is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud Online Express™ posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud Online Express™ enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud Online Express™ publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud Online Express™ posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud Online Express™ has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud Online Express™ has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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