Is Blackbaud Email Services down?
Current Blackbaud Email Services status is UP

We checked the official Blackbaud Email Services Status Page 4 min. 18 sec. ago. Learn more
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Recent Blackbaud Email Services Outages and Issues

Follow the recent outages and downtime for Blackbaud Email Services in the table below.

Start Time

Type

Length

Message

Details

August 18, 2023 11:15 UTC

WARN

about 3 hours

Active Issue Alert – Email Services, Online Express and Raiser's Edge NXT - 000473368

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Start Time

August 18, 2023 11:15 UTC

Type WARN
Affected Components

Online Express - Online Express

Raiser's Edge NXT - Raiser's Edge NXT

Email Services

Message

Active Issue Alert – Email Services, Online Express and Raiser's Edge NXT - 000473368

Details

Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Aug 18, 2023 - 07:07 EDT

June 23, 2023 19:50 UTC

WARN

about 2 months

Active Issue Alert – Luminate Online: TeamRaiser - 000458494

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Start Time

June 23, 2023 19:50 UTC

Type WARN
Affected Components

Email Services

Message

Active Issue Alert – Luminate Online: TeamRaiser - 000458494

Details

Update - We have identified an issue impacting a subset of our customers when attempting to update their TeamRaiser Integration with Facebook Fundraising. Customers may experience an error when trying to generate a new token within the TeamRaiser - Facebook Integration Settings. The existing integration is not impacted. Our engineers are still working with Meta engineers to diagnose and resolve the error as quickly as possible. Jun 23, 2023 - 13:57 EDT

June 23, 2023 19:35 UTC

WARN

15 minutes

Active Issue Alert – Email Services - 000462455

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Start Time

June 23, 2023 19:35 UTC

Type WARN
Affected Components

Email Services

Message

Active Issue Alert – Email Services - 000462455

Details

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Jun 23, 2023 - 15:31 EDT

June 21, 2023 07:15 UTC

WARN

3 days

Active Issue Alert – Blackbaud Fundraiser Performance Management - #000458404

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Start Time

June 21, 2023 07:15 UTC

Type WARN
Affected Components

Email Services

Message

Active Issue Alert – Blackbaud Fundraiser Performance Management - #000458404

Details

Update - The issue impacting Volunteer Network Fundraising staff while accessing campaigns was resolved this afternoon. We've continued monitoring throughout the day and have seen performance stabilize. We will be performing additional work for system optimization tonight at 10PM ET. This will require FPM to be unavailable for a short period of time. Jun 20, 2023 - 17:36 EDT

June 21, 2023 06:35 UTC

WARN

40 minutes

Active Issue Alert – Payment Services- Request Entry-000461734

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Start Time

June 21, 2023 06:35 UTC

Type WARN
Affected Components

Blackbaud Payment Service

Email Services

Message

Active Issue Alert – Payment Services- Request Entry-000461734

Details

Update - We are continuing to investigate this issue. Jun 21, 2023 - 02:34 EDT

2024-02-20 15:24:51 UTC UTC

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2024-02-20 15:24:51 UTC UTC

STATUS

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2024-02-20 15:24:51 UTC UTC

STATUS

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2024-02-20 15:24:51 UTC UTC

STATUS

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2024-02-20 15:24:51 UTC UTC

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Sign Up for More Blackbaud Email Services History

StatusGator has about 4 years of Blackbaud Email Services status history.

No outages or status changes in the last 24 hours

Blackbaud Email Services status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud Email Services Outage and Status History

We've been monitoring Blackbaud Email Services outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud Email Services Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Blackbaud Email Services Status Page Integration

Blackbaud Email Services is a CRM, eCommerce, and Payments solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,905 outages that affected Blackbaud Email Services users. When Blackbaud Email Services publishes downtime on their status page, they do so across 72 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud Email Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,200 notifications to our users about Blackbaud Email Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud Email Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud Email Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud Email Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud Email Services enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud Email Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud Email Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud Email Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud Email Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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