Is Blackbaud Payment Services down?
Current Blackbaud Payment Services status is UP

We checked the official Blackbaud Payment Services Status Page 1 min. 13 sec. ago. Learn more
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Recent Blackbaud Payment Services Outages and Issues

Follow the recent outages and downtime for Blackbaud Payment Services in the table below.

Start Time

Type

Length

Message

Details

April 12, 2024 01:55 UTC

WARN

ongoing

Active Issue Alert – JustGiving - 000523259

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Start Time

April 12, 2024 01:55 UTC

Type WARN
Affected Components

Payment Services

Message

Active Issue Alert – JustGiving - 000523259

Details

Monitoring - Our engineers have successfully diagnosed the issue and we have the appropriate engineers available working to address it for you. We hope to have your full service restored as quickly as possible. Please continue to reference this page for updates. Apr 11, 2024 - 19:03 EDT

April 12, 2024 01:30 UTC

WARN

25 minutes

Active Issue Alert – Payment Services - 000523313

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Start Time

April 12, 2024 01:30 UTC

Type WARN
Affected Components

Payment Services

Message

Active Issue Alert – Payment Services - 000523313

Details

Investigating - We have identified an issue impacting some of our customers causing errors when attempting to log in or use features within the affected service. Our engineers are diagnosing the event and working to resolve it for you as quickly as possible. Please continue to reference this page for updates. Apr 11, 2024 - 21:24 EDT

April 11, 2024 14:40 UTC

WARN

about 11 hours

Active Issue Alert – Blackbaud Merchant Services - 000523094

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Start Time

April 11, 2024 14:40 UTC

Type WARN
Affected Components

Payment Services

Blackbaud Merchant Services™ - Blackbaud Merchant Services™

Message

Active Issue Alert – Blackbaud Merchant Services - 000523094

Details

Update - Our engineers have identified a vendor issue that is causing intermittent CVV/CVC errors when attempting to process transactions. Subsequent attempts to transact are successful and donors should retry. Apr 11, 2024 - 10:36 EDT

April 11, 2024 14:35 UTC

WARN

5 minutes

Active Issue Alert – Payment Services - 000523094

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Start Time

April 11, 2024 14:35 UTC

Type WARN
Affected Components

Payment Services

Message

Active Issue Alert – Payment Services - 000523094

Details

Investigating - We have identified an issue impacting some of our customers. Our engineers are still working to diagnose the cause so that they can resolve it as quickly as possible for you. Please continue to reference this page for updates. Apr 11, 2024 - 10:31 EDT

March 24, 2024 03:45 UTC

WARN

18 days

Partially Degraded Service

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Start Time

March 24, 2024 03:45 UTC

Type WARN
Affected Components

Payment Services

Message

Partially Degraded Service

2024-04-22 12:18:08 UTC UTC

STATUS

? minutes

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2024-04-22 12:18:08 UTC UTC

STATUS

? minutes

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2024-04-22 12:18:08 UTC UTC

STATUS

? minutes

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2024-04-22 12:18:08 UTC UTC

STATUS

? minutes

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2024-04-22 12:18:08 UTC UTC

STATUS

? minutes

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Sign Up for More Blackbaud Payment Services History

StatusGator has about 4 years of Blackbaud Payment Services status history.

No outages or status changes in the last 24 hours

Blackbaud Payment Services status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Blackbaud Payment Services Outage and Status History

We've been monitoring Blackbaud Payment Services outages since February 19, 2020.
Here's the history of service outages we've observed from the Blackbaud Payment Services Status Page:

Instant enriched data from
3,580 status pages

About Our Blackbaud Payment Services Status Page Integration

Blackbaud Payment Services is an eCommerce, Payments, and CRM solution that StatusGator has been monitoring since February 2020. Over the past about 4 years, we have collected data on on more than 3,977 outages that affected Blackbaud Payment Services users. When Blackbaud Payment Services publishes downtime on their status page, they do so across 72 components and 11 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Blackbaud Payment Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular ecommerce services monitored on our platform. We've sent more than 80,400 notifications to our users about Blackbaud Payment Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Blackbaud Payment Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Blackbaud Payment Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Blackbaud Payment Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Blackbaud Payment Services enters a pre-planned maintenance window, keeping you up to date.

Since Blackbaud Payment Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Blackbaud Payment Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Blackbaud Payment Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Blackbaud Payment Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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