Is Braintree Down?
Current Braintree Status: up

Status History

We've been monitoring Braintree since July 2, 2015. Here's the history of service outages we've observed from the Braintree status page:

Recent Braintree Outages and Issues

Follow the recent outages and downtime for Braintree in the table below.

Start Time Type Length Message Details
September 23, 2020 07:18 UTC WARN about 1 hour Pay with Venmo Processing Issues Identified - We're currently investigating an elevated rate of Pay with Venmo transaction failure...
September 16, 2020 16:43 UTC WARN 30 minutes Production Errors Monitoring - A fix has been implemented and we are monitoring the results. Sep 16, 16:39 UTC
September 16, 2020 16:23 UTC DOWN 20 minutes Production Errors Update - We are continuing to work on a fix for this issue. Sep 16, 16:22 UTC
August 30, 2020 12:28 UTC DOWN about 3 hours 3D Secure performance degraded Investigating - We are currently investigating this issue. Aug 30, 12:00 UTC
August 25, 2020 07:43 UTC WARN 2 days Partially Degraded Service
August 25, 2020 00:23 UTC WARN about 1 hour Partially Degraded Service
August 18, 2020 10:38 UTC DOWN 5 minutes Brazil Processing Issues Identified - We're identified an elevated rate of transaction failures in Brazil. Other locations...
August 14, 2020 04:03 UTC WARN about 5 hours Partially Degraded Service
August 07, 2020 04:03 UTC WARN about 5 hours Partially Degraded Service
July 30, 2020 21:33 UTC WARN 40 minutes Disputes Errors Investigating - Engineers are investigating reports of HTTP 503 errors when attempting to access ...

Supported Features

We support the following features in our integration with the Braintree status page:

  • Down Notifications

    If Braintree is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Braintree is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Braintree posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Braintree enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Braintree publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Braintree posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Braintree has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Braintree has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Braintree down today?

According to its status page Braintree is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Braintree is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Braintree is having issues?

There are two main options: You can check the Braintree status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Braintree status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Braintree status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Braintree customer support while checking everything on your side. You can also try Tweeting at them via @braintree on Twitter. Or visit their official status page or website:

Braintree Down?

Are you experiencing issues with Braintree? Please share your issues below and let others know. Sign up above to receive notifications when Braintree published outages.

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