Is Branch Export API down?
Current Branch Export API status is UP

We checked the official Branch Export API Status Page 3 min. 53 sec. ago. Learn more
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Recent Branch Export API Outages and Issues

Follow the recent outages and downtime for Branch Export API in the table below.

Start Time

Type

Length

Message

Details

March 22, 2024 06:55 UTC

WARN

about 13 hours

Discrepancy with SKAN attributed data

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Start Time

March 22, 2024 06:55 UTC

Type WARN
Affected Components

Export API

Message

Discrepancy with SKAN attributed data

Details

Investigating - Starting 7th March 2024, customers would observe incorrect SKAN-attributed data on the Branch dashboard. Any data that includes SKAN-attributed data exported during this time might also include incorrect data. Our Engineering team is actively working on fixing this issue. Mar 21, 2024 - 23:54 PDT

February 06, 2020 15:00 UTC

DOWN

about 1 hour

Daily Export API CSVs delayed

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Start Time

February 06, 2020 15:00 UTC

Type DOWN
Affected Components

Export API

Message

Daily Export API CSVs delayed

Details

Identified - Due to yesterday's incident with API, Dashboard, and Webhooks, we have delayed CSV export generation for the 2/5 UTC day. More updates to come. For those who are not aware, our Custom Export API is a great alternative to the Daily Export API, as it allows you to generate CSV files on demand for any time period. It is not confined to processing data based on UTC days. Docs here: https://docs.branch.io/exports/custom-exports/ Feb 6, 06:56 PST

February 03, 2020 19:25 UTC

WARN

about 6 hours

Daily Exports delayed by a few hours for 2/2

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Start Time

February 03, 2020 19:25 UTC

Type WARN
Affected Components

Export API

Message

Daily Exports delayed by a few hours for 2/2

Details

Identified - Some customers will experience a delay in the availability of CSV files for the 2/2 UTC day. Alerting proactively notified us of the issue and we began generating CSVs immediately. However, some files will not be ready by our stated SLA (per https://docs.branch.io/exports/daily-exports/#response). We are working hard to add additional monitoring so we can detect issues even earlier.Relatedly, we are encouraging our customers to investigate using our Custom Export API (https://docs.branch.io/exports/custom-exports). This allows customers to dynamically generate files, choosing time zone, columns and filters. You can thus download data within a couple of hours of it arriving in our systems, rather than waiting until after the UTC day ends. Feb 3, 11:25 PST

January 27, 2020 05:55 UTC

WARN

2 days

Daily Exports: some data not yet prepared for 1/23 - 1/25 UTC days. 1/26 may be delayed.

See more
Start Time

January 27, 2020 05:55 UTC

Type WARN
Affected Components

Export API

Message

Daily Exports: some data not yet prepared for 1/23 - 1/25 UTC days. 1/26 may be delayed.

Details

Update - All CSVs are available for 1/24. We are still backfilling 1/23. Thank you for your patience. Once CSV files are generated, they are available for a full 7 days. Jan 28, 17:16 PST

No outages or status changes in the last 24 hours

Branch Export API status, last 24 hours:

4:00 PM
10:00 PM
4:00 AM
10:00 AM
4:00 PM
4:00 PM
4:00 AM
4:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Branch Export API Outage and Status History

We've been monitoring Branch Export API outages since August 6, 2018.
Here's the history of service outages we've observed from the Branch Export API Status Page:

April 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Branch Export API Status Page Integration

Branch Export API is an Analytics solution that StatusGator has been monitoring since August 2018. Over the past over 5 years, we have collected data on on more than 184 outages that affected Branch Export API users. When Branch Export API publishes downtime on their status page, they do so across 7 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Branch Export API to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,000 notifications to our users about Branch Export API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Branch Export API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Branch Export API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Branch Export API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Branch Export API enters a pre-planned maintenance window, keeping you up to date.

Since Branch Export API publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Branch Export API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Branch Export API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Branch Export API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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