| May 12, 2020 13:55 UTC |
WARN
|
about 7 hours
|
|
Some Customers May Be Unable to Access Premium Products |
Investigating - We are experiencing an issue where some customers may be unable to access premium... |
| April 22, 2020 16:25 UTC |
DOWN
|
about 1 hour
|
|
API and Links Issue |
Update - Links remain stable. TUNE-format links were not impacted. Work on API issue continuing. ... |
| April 17, 2020 14:00 UTC |
WARN
|
about 11 hours
|
|
Increase in failed Webhooks |
Investigating - We are experiencing issues with our webhook Infrastructure since around 11 PM PT ... |
| April 16, 2020 20:25 UTC |
WARN
|
about 2 hours
|
|
Branch Platform API Issues |
Investigating - Beginning around 12:25 PT we are encountering high API error rates. Engineering i... |
| April 05, 2020 17:55 UTC |
WARN
|
about 2 hours
|
|
Higher error rates and latency on API gateway |
Identified - Primary API is back online as of 11.30 PT. We are still seeing errors with the legac... |
| April 03, 2020 22:20 UTC |
WARN
|
about 2 hours
|
|
Attribution Processing/Postback Temporarily Delayed |
Identified - ETA for processing to resume is currently 5:00pm PT. Apr 3, 16:13 PDT |
| March 07, 2020 00:15 UTC |
WARN
|
5 minutes
|
|
We are observing high failure rate on Universal Email Links from 3:20 PM PST. Our Engineering team is working to fix this issue. |
Investigating - We are currently investigating this issue. Mar 6, 16:13 PST |
| February 24, 2020 18:55 UTC |
WARN
|
20 minutes
|
|
Webhook Latency |
Investigating - As of 6:00am PT, there is approximately a 1 hour delay in sending of webhooks/pos... |
| February 23, 2020 16:10 UTC |
WARN
|
20 minutes
|
|
Links Issue |
Investigating - As of 7:45am PT some links are encountering issues, and returning an error. We ar... |
| February 06, 2020 15:00 UTC |
DOWN
|
about 1 hour
|
|
Daily Export API CSVs delayed |
Identified - Due to yesterday's incident with API, Dashboard, and Webhooks, we have delayed CSV e... |
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