Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since August 6, 2018

Recent Events

Start Time Type Length Message Details
May 12, 2020 13:55 UTC WARN about 7 hours Some Customers May Be Unable to Access Premium Products Investigating - We are experiencing an issue where some customers may be unable to access premium...
April 22, 2020 16:25 UTC DOWN about 1 hour API and Links Issue Update - Links remain stable. TUNE-format links were not impacted. Work on API issue continuing. ...
April 17, 2020 14:00 UTC WARN about 11 hours Increase in failed Webhooks Investigating - We are experiencing issues with our webhook Infrastructure since around 11 PM PT ...
April 16, 2020 20:25 UTC WARN about 2 hours Branch Platform API Issues Investigating - Beginning around 12:25 PT we are encountering high API error rates. Engineering i...
April 05, 2020 17:55 UTC WARN about 2 hours Higher error rates and latency on API gateway Identified - Primary API is back online as of 11.30 PT. We are still seeing errors with the legac...
April 03, 2020 22:20 UTC WARN about 2 hours Attribution Processing/Postback Temporarily Delayed Identified - ETA for processing to resume is currently 5:00pm PT. Apr 3, 16:13 PDT
March 07, 2020 00:15 UTC WARN 5 minutes We are observing high failure rate on Universal Email Links from 3:20 PM PST. Our Engineering team is working to fix this issue. Investigating - We are currently investigating this issue. Mar 6, 16:13 PST
February 24, 2020 18:55 UTC WARN 20 minutes Webhook Latency Investigating - As of 6:00am PT, there is approximately a 1 hour delay in sending of webhooks/pos...
February 23, 2020 16:10 UTC WARN 20 minutes Links Issue Investigating - As of 7:45am PT some links are encountering issues, and returning an error. We ar...
February 06, 2020 15:00 UTC DOWN about 1 hour Daily Export API CSVs delayed Identified - Due to yesterday's incident with API, Dashboard, and Webhooks, we have delayed CSV e...