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    Last checked from Umbrella North America official status page 41 sec. ago

    Umbrella North America Status

    Cloud-delivered enterprise network security solution by Cisco Umbrella.

    Not working for you?

    Umbrella North America icon
    status indicator

    Is Umbrella North America down?

    Umbrella North America is up

    Not working for you?

    StatusGator reports that Cisco Umbrella is currently experiencing a scheduled maintenance outage. The outage has been resolved. There are confirmed issues with Secure Connect Asia - Data Center, but all other components are operational.

    Umbrella North America service health graph
    information icon

    This chart represents Umbrella North America service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Umbrella North America status data.

    Umbrella North America icon
    Umbrella North America service health

    24 hrs ending

    Service up Possible outage Likely outage

    Umbrella North America outage reports
    information icon

    54 outage reports in the last 24 hours

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    Recent community and social reports

    User avatar

    Rio de Janeiro, Brazil

    Other

    • 5 days ago

    User avatar

    App not loading

    • 6 days ago

    User avatar

    New Taipei City, Taiwan

    "Can't ping 208.67.222.222 & 208.67.220.220"

    • 11 days ago

    User avatar

    Utah, United States

    App not loading

    • 13 days ago

    User avatar

    Virginia, United States

    " 4:29:28 PM Failed contacting remote.alarm.com. Trying backup 192.155.70.167"

    • about 2 months ago

    User avatar

    Metro Manila, Philippines

    "I can't access google tools"

    • 3 months ago

    User avatar

    South Holland, Netherlands

    Connectivity issue

    • 4 months ago

    User avatar

    New Taipei City, Taiwan

    Service down

    • 5 months ago

    User avatar

    New Taipei City, Taiwan

    Connectivity issue

    • 5 months ago

    User avatar

    New Taipei City, Taiwan

    Connectivity issue

    • 5 months ago

    User avatar

    Upper Austria, Austria

    Connectivity issue

    • 6 months ago

    User avatar

    Metro Manila, Philippines

    Connectivity issue

    • 6 months ago

    User avatar

    Flanders, Belgium

    Connectivity issue

    • 7 months ago

    User avatar

    Ontario, Canada

    Error message

    • 7 months ago

    User avatar

    Florida, United States

    Connectivity issue

    • 7 months ago

    User avatar

    Central Jutland, Denmark

    Connectivity issue

    • 7 months ago

    User avatar

    Uusimaa, Finland

    Service down

    • 7 months ago

    User avatar

    Lombardy, Italy

    Connectivity issue

    • 7 months ago

    User avatar

    Israel

    Connectivity issue

    • 7 months ago

    User avatar

    Hesse, Germany

    Connectivity issue

    • 7 months ago

    cloud icon

    Top reported outages

    Connectivity issue
    Error message
    Server not responding
    Sign in problem
    Service down
    Slow performance
    Unable to download
    App not loading
    Other

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    Get notified about Umbrella North America outages

    Stay updated with instant alerts for Umbrella North America outages by signing up now!

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    Umbrella North America outage map
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    Umbrella North America icon
    Cisco Umbrella outage map
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    Umbrella North America incidents history
    information icon

    Incident Name Duration Started Acknowledged Severity
    Cisco Umbrella - Secure Web Gateway timeout errors - North America (Mexico)
    11h 10m Yes
    warn icon Warn
    Maintenance
    1d 14h 5m Yes
    maintenance icon Maint
    Cisco Umbrella - Intermittent Block Page Timeouts - LAX
    10m Yes
    warn icon Warn
    Maintenance
    2d 14h 10m Yes
    maintenance icon Maint
    Minor incident
    5d 20h 45m Yes
    warn icon Warn
    [Cisco Umbrella] - SLVPN - PSK not updating on Minneapolis DC
    55m Yes
    warn icon Warn
    [Planned Maintenance] Network Tunnels - Ashburn, Denver and Miami between 06:00 UTC and 10:00 UTC on January 21st
    1d 7h Yes
    maintenance icon Maint
    [Umbrella and Secure Connect] - Web Police - "Protect bypass"
    5d 20h Yes
    warn icon Warn
    [Planned Maintenance] Network Tunnels - Ashburn, Denver and Miami between 06:00 UTC and 10:00 UTC on December 16th
    14d 8h 50m Yes
    warn icon Warn
    [Planned Maintenance] Network Tunnels - Amsterdam and Reston between 09:00 UTC and 13:00 on December 15th
    4h Yes
    maintenance icon Maint
    Tunnel-based Connectivity Degraded in few Data Centers.
    4h 5m Yes
    warn icon Warn
    [Planned Maintenance] Toronto, Canada (YYZ1.EDC) Out of Rotation
    2d 14h Yes
    maintenance icon Maint
    Intermittent latency increase on some DNS resolution requests
    2h 5m Yes
    warn icon Warn
    [Planned Maintenance] Miami, United States of America (MIA1.EDC) Out of Rotation
    16d 1h 40m Yes
    warn icon Warn
    Remote browser isolation (RBI) degraded
    29d 15h 5m Yes
    down icon Down
    Potential impact services Umbrella Services
    5h 5m Yes
    warn icon Warn
    Potential impact to some services in
    3d 9h 45m Yes
    warn icon Warn
    Potential impact to Websockets in EU regions
    40m Yes
    warn icon Warn
    Issue with resolvers traffic from Europe and Americas routed to different DC
    12d 16h Yes
    warn icon Warn
    Palo Alto DC is currently experiencing instability.
    2h 30m Yes
    warn icon Warn
    Incident name
    Cisco Umbrella - Secure Web Gateway timeout errors - North America (Mexico)
    Duration
    11h 10m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Maintenance
    Duration
    1d 14h 5m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Cisco Umbrella - Intermittent Block Page Timeouts - LAX
    Duration
    10m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Maintenance
    Duration
    2d 14h 10m
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Minor incident
    Duration
    5d 20h 45m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Cisco Umbrella] - SLVPN - PSK not updating on Minneapolis DC
    Duration
    55m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Planned Maintenance] Network Tunnels - Ashburn, Denver and Miami between 06:00 UTC and 10:00 UTC on January 21st
    Duration
    1d 7h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    [Umbrella and Secure Connect] - Web Police - "Protect bypass"
    Duration
    5d 20h
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Planned Maintenance] Network Tunnels - Ashburn, Denver and Miami between 06:00 UTC and 10:00 UTC on December 16th
    Duration
    14d 8h 50m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Planned Maintenance] Network Tunnels - Amsterdam and Reston between 09:00 UTC and 13:00 on December 15th
    Duration
    4h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Tunnel-based Connectivity Degraded in few Data Centers.
    Duration
    4h 5m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Planned Maintenance] Toronto, Canada (YYZ1.EDC) Out of Rotation
    Duration
    2d 14h
    Start
    Acknowledged
    Yes
    Severity
    maintenance icon Maint
    Incident name
    Intermittent latency increase on some DNS resolution requests
    Duration
    2h 5m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    [Planned Maintenance] Miami, United States of America (MIA1.EDC) Out of Rotation
    Duration
    16d 1h 40m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Remote browser isolation (RBI) degraded
    Duration
    29d 15h 5m
    Start
    Acknowledged
    Yes
    Severity
    down icon Down
    Incident name
    Potential impact services Umbrella Services
    Duration
    5h 5m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Potential impact to some services in
    Duration
    3d 9h 45m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Potential impact to Websockets in EU regions
    Duration
    40m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Issue with resolvers traffic from Europe and Americas routed to different DC
    Duration
    12d 16h
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn
    Incident name
    Palo Alto DC is currently experiencing instability.
    Duration
    2h 30m
    Start
    Acknowledged
    Yes
    Severity
    warn icon Warn

    Umbrella North America status history
    information icon

    60 days ago Today
    Up
    Down
    Warn
    Maint

    Umbrella North America status page accuracy

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    Umbrella North America icon

    Cisco Umbrella status page accuracy rating

    This rating evaluates how quickly Cisco Umbrella acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users.

    Not yet rated
    Rating grade Average delay
    A
    Excellent
    < 15 min
    B
    Good
    15 - 30 min
    C
    Fair
    30 - 120 min
    D
    Poor
    2 - 4 hrs
    F
    Failing
    >= 4 hrs

    Get notified about Umbrella North America outages

    Stay updated with instant alerts for Umbrella North America outages by signing up now!

    Start monitoring for free

    Looking for Downdetector Umbrella North America alerts?

    Features StatusGator Downdetector
    Both official and crowdsourced updates for Umbrella North America outages.
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    More than 9,620 services monitored.
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    Proactive alerts on Umbrella North America status changes sent to your Slack, Microsoft Teams, and more.
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    Monitoring of both Umbrella North America and your own apps.
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    Granular monitoring of Umbrella North America components.
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    Both official and crowdsourced updates for Umbrella North America outages.
    StatusGator
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    Downdetector
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    More than 9,620 services monitored.
    StatusGator
    check icon
    Downdetector
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    Proactive alerts on Umbrella North America status changes sent to your Slack, Microsoft Teams, and more.
    StatusGator
    check icon
    Downdetector
    x icon
    Monitoring of both Umbrella North America and your own apps.
    StatusGator
    check icon
    Downdetector
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    Granular monitoring of Umbrella North America components.
    StatusGator
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    Downdetector
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    About our Umbrella North America status page integration

    Umbrella North America (Cloud-delivered enterprise network security solution by Cisco Umbrella) is a a Cloud Infrastructure and Security solution that StatusGator has been monitoring since May 2020. Over the past about 6 years, we have collected data on on more than 2,017 outages that affected Umbrella North America users. When Umbrella North America publishes downtime on their status page, they do so across 134 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

    If you're wondering, "Is Umbrella North America down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Umbrella North America is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.

    More than 400 StatusGator users monitor Umbrella North America to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Cloud Infrastructure services monitored on our platform. We've sent more than 74,200 notifications to our users about Umbrella North America incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

    • Early Warning Signals
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      If we detect a potential Umbrella North America outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.

    • Down Notifications
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      If Umbrella North America is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

    • Warning Notifications
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      Warn notifications are used when Umbrella North America is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

    • Maintenance Notifications
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      Umbrella North America posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Umbrella North America enters a pre-planned maintenance window, keeping you up to date.

    • Status Messages
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      When Umbrella North America posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

    • Status Details
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      When Umbrella North America has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

    • Component Status Filtering
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      Because Umbrella North America has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

    Frequently asked questions