Last checked from Commonwealth Bank official status page 3 min. 9 sec. ago
Commonwealth Bank Status
Is Commonwealth Bank down?
Minor Commonwealth Bank outage
Comprehensive personal and business banking solutions provider.
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StatusGator reports that Commonwealth Bank is currently experiencing a partial outage. Thursday, 1 October 2026 Businesses can no longer add a card surcharge to card payments in line with the RBA card surcharging reforms. CommBank is progressively updating EFTPOS terminals from 1 October. If you haven’t switched off surcharging, you'll need your manager passcode to access your surcharge settings and disable surcharging as per instructions found here. If you use a Point of Sale (POS) system, you may also need to switch-off surcharging in your POS settings. Our Merchant Helpdesk is currently experiencing higher than usual call volumes and longer wait times. Due to high call volumes, online self-service is the quickest way to update your settings.
Commonwealth Bank service health
This chart represents Commonwealth Bank service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Commonwealth Bank status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Commonwealth Bank issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Commonwealth Bank?
Recent outage reports
See recent outage reports from real Commonwealth Bank users
0 outage reports in the last 24 hours
Victoria, Australia
"Funds not showing up"
13 days ago
13 days ago
Victoria, Australia
"Haven’t received pay overnight which was scheduled and has been confirmed payed out. "
14 days ago
14 days ago
Victoria, Australia
"No funds"
14 days ago
14 days ago
New South Wales, Australia
"Funds not coming in"
14 days ago
14 days ago
New South Wales, Australia
"Not receiving scheduled funds "
14 days ago
14 days ago
Victoria, Australia
"wont let us into the banking"
17 days ago
17 days ago
Victoria, Australia
"App has deregistered devices, unable to reset password or log in "
23 days ago
23 days ago
Idaho, United States
"Wont allow me to check bank account details amount or use my card. "
about 1 month ago
about 1 month ago
Western Australia, Australia
"Cant make payments "
about 1 month ago
about 1 month ago
New South Wales, Australia
"CARD BEING DECLINED "
about 2 months ago
about 2 months ago
Commonwealth Bank outage map
Explore our interactive Commonwealth Bank outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Commonwealth Bank outages, giving you a clear view of performance and downtime trends.
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Recent Commonwealth Bank outages and issues
Follow the recent outages and downtime for Commonwealth Bank in the table below.
If you're experiencing a problem now, check the current Commonwealth Bank status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Thursday, 1 October 2026
Businesses can no longer add a card surcharge to card payments in line with the RBA card surcharging reforms. CommBank is progressively updating EFTPOS terminals from 1 October. If you haven’t switched off surcharging, you'll need your manager passcode to access your surcharge settings and disable surcharging as per instructions found here.
If you use a Point of Sale (POS) system, you may also need to switch-off surcharging in your POS settings. Our Merchant Helpdesk is currently experiencing higher than usual call volumes and longer wait times. Due to high call volumes, online self-service is the quickest way to update your settings.
|
17m |
Warn
|
|
|
18 September 2026 6:00am
Some payments and transfers are delayed and may take longer to appear in customer accounts, and we're urgently working to fix this. Customers don’t need to take any action and we’ll provide updates as they become available. We apologise and appreciate your patience.
|
2h 45m |
Warn
|
|
|
Sunday, 13 September 2026
Foreign Currency Accounts
Transfers to and from Foreign Currency Accounts may be delayed between 12:30am - 3:30am AEST. You can still view your balance and transaction history, and all other transfers will continue to operate as usual.
Account and card settings
Your physical cards and digital wallet will still work while we update card, loan and BPAY features in NetBank and the CommBank app between 1:00am - 6:00am AEST.
We apologise for any inconvenience.
CEBA and Messaging
We'll be working on Ceba and messaging between 1:00am – 6:00am AEST. Messaging may not work as it usually would and you might see errors. If you can, message us before or after this time.
If you need to report a lost or stolen card, or think you've been scammed, please call 13 2221.
Thank you for your patience while we work on our services.
|
3d 21h 5m |
Warn
|
|
|
Sunday, 6 July 2026
Foreign Currency Accounts
Transfers to and from Foreign Currency Accounts may be delayed between 12:30am - 5:00am AEST. You can still view your balance and transaction history, and all other transfers will continue to operate as usual.
We apologise for any inconvenience.
|
4d 17h 25m |
Warn
|
|
|
CommBank app and NetBank
21 August 2026 - 11:00am AEST
An earlier issue where the CommBank app and NetBank was unavailable for some customers is resolving.
Customers may have received an email notification that 'Your mobile device has been removed from the CommBank app.' If you are now able to log onto the CommBank app, you do not need to take any further action.
We apologise and appreciate your patience.
|
8h 45m |
Warn
|
Incident name
Thursday, 1 October 2026
Businesses can no longer add a card surcharge to card payments in line with the RBA card surcharging reforms. CommBank is progressively updating EFTPOS terminals from 1 October. If you haven’t switched off surcharging, you'll need your manager passcode to access your surcharge settings and disable surcharging as per instructions found here.
If you use a Point of Sale (POS) system, you may also need to switch-off surcharging in your POS settings. Our Merchant Helpdesk is currently experiencing higher than usual call volumes and longer wait times. Due to high call volumes, online self-service is the quickest way to update your settings.
Duration
17m
Start
Severity
Warn
Incident name
18 September 2026 6:00am
Some payments and transfers are delayed and may take longer to appear in customer accounts, and we're urgently working to fix this. Customers don’t need to take any action and we’ll provide updates as they become available. We apologise and appreciate your patience.
Duration
2h 45m
Start
Severity
Warn
Incident name
Sunday, 13 September 2026
Foreign Currency Accounts
Transfers to and from Foreign Currency Accounts may be delayed between 12:30am - 3:30am AEST. You can still view your balance and transaction history, and all other transfers will continue to operate as usual.
Account and card settings
Your physical cards and digital wallet will still work while we update card, loan and BPAY features in NetBank and the CommBank app between 1:00am - 6:00am AEST.
We apologise for any inconvenience.
CEBA and Messaging
We'll be working on Ceba and messaging between 1:00am – 6:00am AEST. Messaging may not work as it usually would and you might see errors. If you can, message us before or after this time.
If you need to report a lost or stolen card, or think you've been scammed, please call 13 2221.
Thank you for your patience while we work on our services.
Duration
3d 21h 5m
Start
Severity
Warn
Incident name
Sunday, 6 July 2026
Foreign Currency Accounts
Transfers to and from Foreign Currency Accounts may be delayed between 12:30am - 5:00am AEST. You can still view your balance and transaction history, and all other transfers will continue to operate as usual.
We apologise for any inconvenience.
Duration
4d 17h 25m
Start
Severity
Warn
Incident name
CommBank app and NetBank
21 August 2026 - 11:00am AEST
An earlier issue where the CommBank app and NetBank was unavailable for some customers is resolving.
Customers may have received an email notification that 'Your mobile device has been removed from the CommBank app.' If you are now able to log onto the CommBank app, you do not need to take any further action.
We apologise and appreciate your patience.
Duration
8h 45m
Start
Severity
Warn
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Get notified about Commonwealth Bank outages
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One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Commonwealth Bank outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Commonwealth Bank along with other services and websites
StatusGator monitors over 10,910 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Commonwealth Bank status change
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Show Commonwealth Bank on your status page
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About our Commonwealth Bank status page integration
Commonwealth Bank (Comprehensive personal and business banking solutions provider) is a a Finance and Insurance solution that StatusGator has been monitoring since August 2026. Over the past about 2 months, we have collected data on on more than 13 outages that affected Commonwealth Bank users. When Commonwealth Bank publishes downtime on their status page, they do so using 2 different statuses: up and warn which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Commonwealth Bank down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Commonwealth Bank is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Commonwealth Bank to get notified when it's down or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Commonwealth Bank outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
Currently, down notifications are not supported by the Commonwealth Bank status page. That means all notifications from their page will show in the warn state. If you need better differentiation, please get in touch.
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Warning notifications
Warn notifications are used when Commonwealth Bank is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
Commonwealth Bank does not post separate notifications for planned maintenance work so we are unable to send notifications when maintenance windows begin. If you need Commonwealth Bank maintenance notifications, please email us.
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Status messages
When Commonwealth Bank posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
At this time, we do not collect detailed status updates from the Commonwealth Bank status page. If you need this capability, please be sure to reach out.
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Component status filtering
At this time, we do not gather individual component data from the Commonwealth Bank status page. If you need this capability, please be sure to reach out.
Get notified about Commonwealth Bank outages
Stay updated with instant alerts for Commonwealth Bank outages by signing up now!
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