Is Dashlane Sync down?
Current Dashlane Sync status is UP

We checked the official Dashlane Sync Status Page 35 sec. ago. Learn more
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Recent Dashlane Sync Outages and Issues

Follow the recent outages and downtime for Dashlane Sync in the table below.

Start Time

Type

Length

Message

Details

December 07, 2023 20:26 UTC

WARN

ongoing

2FA recovery codes via SMS are not being received by users in the UK and Australia

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Start Time

December 07, 2023 20:26 UTC

Type WARN
Affected Components

Sync

Message

2FA recovery codes via SMS are not being received by users in the UK and Australia

Details

We're investigating an issue with SMS not being sent to UK and Australian users when using Dashlane’s reset 2FA page. If you're experiencing this issue, please refer to the following article for additional assistance https://bit.ly/3RcVEFi. Thank you for your patience.

December 06, 2023 18:41 UTC

WARN

1 day

AD Sync is failing for some business customers

See more
Start Time

December 06, 2023 18:41 UTC

Type WARN
Affected Components

Sync

Message

AD Sync is failing for some business customers

Details

We're investigating an issue with AD Sync failing for some customers, showing a code 400 error message.
If you’re experiencing this issue, please refer to the following article for additional assistance bit.ly/3RcVEFi. Thank you for your patience.

November 24, 2023 22:06 UTC

DOWN

about 2 hours

Dashlane services disruption

See more
Start Time

November 24, 2023 22:06 UTC

Type DOWN
Affected Components

Customer Support

Website

Dashlane Authenticator

Dark Web Monitoring

Dark Web Insights

Web app

Passkeys

Account Creation

Paid plans' purchase

Email notifications

Two-factor authentication (2FA)

Single sign-on (SSO)

Confidential SSO (Single-sign-on)

Sharing

VPN

Admin Console

Safari app

iOS (Apple) app

Android app

Chrome extension

Firefox extension

Edge extension

Autofill

SCIM

Sync

Message

Dashlane services disruption

Details

We identified a disruption of our services preventing users from using Dashlane's services. We are currently investigating this situation. We appreciate your patience while our team works to resolve this issue.

November 08, 2023 16:56 UTC

DOWN

about 1 hour

Currently experiencing high latency issues

See more
Start Time

November 08, 2023 16:56 UTC

Type DOWN
Affected Components

Account Creation

Website

Customer Support

Paid plans' purchase

Sync

Email notifications

Two-factor authentication (2FA)

SCIM

Single sign-on (SSO)

Confidential SSO (Single-sign-on)

Sharing

VPN

Dashlane Authenticator

Dark Web Monitoring

Dark Web Insights

Web app

Passkeys

Admin Console

Safari app

iOS (Apple) app

Android app

Chrome extension

Firefox extension

Edge extension

Autofill

Message

Currently experiencing high latency issues

Details

We are currently encountering slower response times, which may impact the login process and the loading times of our application. We appreciate your patience as our team diligently works to resolve this issue.

October 15, 2023 06:01 UTC

MAINT

about 1 hour

Planned maintenance of our systems is scheduled on Sunday, 10/15/23 at 6am UTC for 1 HR.

See more
Start Time

October 15, 2023 06:01 UTC

Type MAINT
Affected Components

Email notifications

Two-factor authentication (2FA)

SCIM

Sharing

Firefox extension

Web app

Website

Paid plans' purchase

Sync

Single sign-on (SSO)

VPN

Passkeys

Admin Console

Safari app

iOS (Apple) app

Android app

Chrome extension

Edge extension

Confidential SSO (Single-sign-on)

Dashlane Authenticator

Dark Web Monitoring

Dark Web Insights

Customer Support

Account Creation

Message

Planned maintenance of our systems is scheduled on Sunday, 10/15/23 at 6am UTC for 1 HR.

Details

Planned maintenance of our systems is scheduled on October 15th at 6:00 a.m UTC for 1 hr max.

During this timeframe, the following services might be disrupted:
- Creating a new Dashlane account
- Sync of passwords and data across devices
- First-time access to the Web App and/or the Admin Console

* If you are opening the Web App or the Admin Console from a device where the extension is already installed and was connected in the past, it will remain accessible even if our servers aren't.
- Login with Two Factor-Authentication (2FA)
- Login with Single sign-on (SSO)
- SCIM and/or SSO setup
- Dark Web Monitoring
- Dark Web Insights setup
- Sharing of passwords or other data
- Paid plans purchase from Dashlane website

Components:
Account Creation, Paid plans' purchase, Sync, Email notifications, Two-factor authentication (2FA), SCIM, Single sign-on (SSO), Sharing, Dark Web Monitoring, Dark Web Insights, Web app, Admin Console

2024-02-21 14:46:53 UTC UTC

STATUS

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2024-02-21 14:46:53 UTC UTC

STATUS

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2024-02-21 14:46:53 UTC UTC

STATUS

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2024-02-21 14:46:53 UTC UTC

STATUS

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See more

2024-02-21 14:46:53 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Dashlane Sync History

StatusGator has almost 3 years of Dashlane Sync status history.

No outages or status changes in the last 24 hours

Dashlane Sync status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dashlane Sync Outage and Status History

We've been monitoring Dashlane Sync outages since April 29, 2021.
Here's the history of service outages we've observed from the Dashlane Sync Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Dashlane Sync Status Page Integration

Dashlane Sync is a Security solution that StatusGator has been monitoring since April 2021. Over the past almost 3 years, we have collected data on on more than 182 outages that affected Dashlane Sync users. When Dashlane Sync publishes downtime on their status page, they do so across 26 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dashlane Sync to get notified when it's down, is under maintenance, or has an outage. We've sent more than 600 notifications to our users about Dashlane Sync incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dashlane Sync is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dashlane Sync is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dashlane Sync posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dashlane Sync enters a pre-planned maintenance window, keeping you up to date.

Dashlane Sync does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Dashlane Sync maintenance events into your unified calendar.

When Dashlane Sync posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dashlane Sync has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dashlane Sync has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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