Is Dashlane Web app down?
Current Dashlane Web app status is UP

We checked the official Dashlane Web app Status Page 3 min. 53 sec. ago. Learn more
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Recent Dashlane Web app Outages and Issues

Follow the recent outages and downtime for Dashlane Web app in the table below.

Start Time

Type

Length

Message

Details

April 08, 2024 13:11 UTC

WARN

ongoing

Change of Master Password issues through our web app

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Start Time

April 08, 2024 13:11 UTC

Type WARN
Affected Components

Web app

Message

Change of Master Password issues through our web app

Details

Our team has detected an issue where our web app freezes when changing the Master Password. Despite this behavior, the password is successfully changed, and the web app can be unfrozen by closing and reopening the browser. Our mobile apps are unaffected, and the Master Password can be changed from those apps with no problems.
We are actively addressing this issue and will provide an update at the earliest opportunity.

April 02, 2024 18:36 UTC

WARN

6 days

Secrets not accessible

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Start Time

April 02, 2024 18:36 UTC

Type WARN
Affected Components

Web app

Message

Secrets not accessible

Details

Our team detected an issue preventing the use of the Business Secrets feature when accessing the Dashlane Web App on all browsers. Our team has temporarily disabled this feature while working on a fix. Previously stored Secrets are not lost and will be accessible when the feature is made available again.

February 05, 2024 11:42 UTC

WARN

about 2 months

Autofill drop-down difficulties on the web

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Start Time

February 05, 2024 11:42 UTC

Type WARN
Affected Components

Web app

Message

Autofill drop-down difficulties on the web

Details

Our team has identified an issue impacting some customers that causes the autofill pop-up to not appear under some login fields. As a workaround, you can manually copy and paste the login credentials from the extension's pop-up window.
The fix will be implemented with the Dashlane extension version 6.2405.3. Thank you for your patience.

January 30, 2024 13:46 UTC

WARN

6 days

Payment Methods are not showing in the web app

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Start Time

January 30, 2024 13:46 UTC

Type WARN
Affected Components

Web app

Message

Payment Methods are not showing in the web app

Details

We have received some reports that the Payment Methods are not being shown on the web app. Our team is investigating and working on a fix. In the meantime, you should still be able to search for them on the web app and see them on the mobile apps. Thank you for your patience.

January 12, 2024 16:51 UTC

WARN

18 days

2FA recovery codes via SMS are not being received by users in the UK and Australia

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Start Time

January 12, 2024 16:51 UTC

Type WARN
Affected Components

Web app

Message

2FA recovery codes via SMS are not being received by users in the UK and Australia

Details

We're investigating an issue with SMS not being sent to UK and Australian users when using Dashlane’s reset 2FA page. If you're experiencing this issue, please refer to the following article for additional assistance https://bit.ly/3RcVEFi. Thank you for your patience.

2024-05-07 17:06:41 UTC UTC

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2024-05-07 17:06:41 UTC UTC

STATUS

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2024-05-07 17:06:41 UTC UTC

STATUS

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2024-05-07 17:06:41 UTC UTC

STATUS

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2024-05-07 17:06:41 UTC UTC

STATUS

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Sign Up for More Dashlane Web app History

StatusGator has about 3 years of Dashlane Web app status history.

No outages or status changes in the last 24 hours

Dashlane Web app status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dashlane Web app Outage and Status History

We've been monitoring Dashlane Web app outages since April 29, 2021.
Here's the history of service outages we've observed from the Dashlane Web app Status Page:

May 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Dashlane Web app Status Page Integration

Dashlane Web app is a Security solution that StatusGator has been monitoring since April 2021. Over the past about 3 years, we have collected data on on more than 190 outages that affected Dashlane Web app users. When Dashlane Web app publishes downtime on their status page, they do so across 26 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Dashlane Web app to get notified when it's down, is under maintenance, or has an outage. We've sent more than 700 notifications to our users about Dashlane Web app incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dashlane Web app is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dashlane Web app is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dashlane Web app posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dashlane Web app enters a pre-planned maintenance window, keeping you up to date.

Dashlane Web app does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate Dashlane Web app maintenance events into your unified calendar.

When Dashlane Web app posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dashlane Web app has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dashlane Web app has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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