Is Datto America West 2 down?
Current Datto America West 2 status is UP

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Recent Datto America West 2 Outages and Issues

Follow the recent outages and downtime for Datto America West 2 in the table below.

Start Time

Type

Length

Message

Details

April 18, 2024 06:03 UTC

WARN

ongoing

Datto SaaS Protection - Degraded M365 Exchange Service Backups

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Start Time

April 18, 2024 06:03 UTC

Type WARN
Affected Components

Autotask PSA - America West

Autotask PSA - America West 2

Autotask PSA - America West 3

Message

Datto SaaS Protection - Degraded M365 Exchange Service Backups

Details

Update - Microsoft has confirmed that a change to the Microsoft API has caused data to re-ingest for a sub-set of folders within certain users’ Exchange mailboxes and is impacting multiple backup vendors. This has resulted in increased traffic to the Microsoft API and subsequently increased throttling of requests, particularly for Microsoft Exchange mailboxes. As of Tuesday, April 16th, this issue was escalated within Microsoft to a SEV A and the Datto R&D team is working directly with Microsoft engineers on a 24x7 basis to bring the issue to resolution. In parallel, additional API throttling mitigation changes were deployed on April 16th and backup success rates for both Microsoft Teams and SharePoint backups have now returned to normal levels. Select nodes are being moved to 1 backup per day in an attempt to further reduce the impact of this issue. Mitigation : The steps outlined in the following KB will assist in mitigating this issue by temporarily increasing the Microsoft throttling limit : https://saasprotection.datto.com/help/M365/Content/Troubleshooting/errors/error-exchangeserverbusyerror-401-errorserverbusy.html?Highlight=throttling Please note : Limit increases are temporary and will need to be applied again as needed. This issue is also impacting some users where backups will start and not complete. A fix for the incomplete backups issue has been identified and is being rolled out incrementally beginning Thursday, April 18 and is expected to complete by April 24th. Apr 17, 2024 - 16:53 UTC

April 18, 2024 01:02 UTC

WARN

about 5 hours

PSA - 2024.2 Major Release - AW01, AW02, AW03

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Start Time

April 18, 2024 01:02 UTC

Type WARN
Affected Components

Autotask PSA - America West

Autotask PSA - America West 2

Autotask PSA - America West 3

Message

PSA - 2024.2 Major Release - AW01, AW02, AW03

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 18, 2024 - 01:00 UTC

March 30, 2024 01:07 UTC

MAINT

about 2 hours

PSA - AE01, AE02, AE03, AW01, AW02, AW03, LR01, ES01, AU01, AU02, - Database Server Maintenance

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Start Time

March 30, 2024 01:07 UTC

Type MAINT
Affected Components

Autotask PSA - Australia / New Zealand 2

Autotask PSA - Spanish (Español)

Autotask PSA - America West 3

Autotask PSA - America East

Autotask PSA - America East 2

Autotask PSA - America East 3

Autotask PSA - America West

Autotask PSA - Australia / New Zealand

Autotask PSA - America West 2

Autotask PSA - Limited Release

Message

PSA - AE01, AE02, AE03, AW01, AW02, AW03, LR01, ES01, AU01, AU02, - Database Server Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 30, 2024 - 01:00 UTC

March 21, 2024 05:07 UTC

MAINT

9 days

RMM - [VIDAL] - The UI displays an error while navigating in the product

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Start Time

March 21, 2024 05:07 UTC

Type MAINT
Affected Components

Autotask PSA - America West 3

Autotask PSA - America East

Autotask PSA - America East 2

Autotask PSA - America East 3

Autotask PSA - America West

Autotask PSA - America West 2

Autotask PSA - Limited Release

Message

RMM - [VIDAL] - The UI displays an error while navigating in the product

Details

Monitoring - A fix has been implemented and we are monitoring the results. Mar 20, 2024 - 16:21 UTC

March 21, 2024 01:02 UTC

MAINT

about 4 hours

PSA - 2024.1.3 Minor Release - LR, AE, AW zones

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Start Time

March 21, 2024 01:02 UTC

Type MAINT
Affected Components

Autotask PSA - Limited Release

Autotask PSA - America East

Autotask PSA - America East 2

Autotask PSA - America East 3

Autotask PSA - America West

Autotask PSA - America West 2

Autotask PSA - America West 3

Message

PSA - 2024.1.3 Minor Release - LR, AE, AW zones

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 21, 2024 - 01:00 UTC

2024-04-21 12:01:01 UTC UTC

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2024-04-21 12:01:01 UTC UTC

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2024-04-21 12:01:01 UTC UTC

STATUS

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2024-04-21 12:01:01 UTC UTC

STATUS

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2024-04-21 12:01:01 UTC UTC

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Sign Up for More Datto America West 2 History

StatusGator has over 3 years of Datto America West 2 status history.

No outages or status changes in the last 24 hours

Datto America West 2 status, last 24 hours:

1:00 PM
7:00 PM
1:00 AM
7:00 AM
1:00 PM
1:00 PM
1:00 AM
1:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instant enriched data from
3,580 status pages

About Our Datto America West 2 Status Page Integration

Datto America West 2 is an IT and Backup solution that StatusGator has been monitoring since August 2020. Over the past over 3 years, we have collected data on on more than 2,970 outages that affected Datto America West 2 users. When Datto America West 2 publishes downtime on their status page, they do so across 93 components and 15 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 200 StatusGator users monitor Datto America West 2 to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular it services monitored on our platform. We've sent more than 17,900 notifications to our users about Datto America West 2 incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Datto America West 2 is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Datto America West 2 is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Datto America West 2 posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Datto America West 2 enters a pre-planned maintenance window, keeping you up to date.

Since Datto America West 2 publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Datto America West 2 posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Datto America West 2 has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Datto America West 2 has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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