Is Dropbox Support Services down?
Current Dropbox Support Services status is UP

We checked the official Dropbox Support Services Status Page 1 min. 54 sec. ago. Learn more
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Recent Dropbox Support Services Outages and Issues

Follow the recent outages and downtime for Dropbox Support Services in the table below.

Start Time

Type

Length

Message

Details

April 26, 2023 23:09 UTC

WARN

about 8 hours

Help Center may not be working as expected

See more
Start Time

April 26, 2023 23:09 UTC

Type WARN
Affected Components

Support Services

Message

Help Center may not be working as expected

Details

Identified - Dropbox's Help Center may not be available for some users. We are working to fix the problem as quickly as we can. We’ll share another update shortly. Apr 26, 2023 - 23:08 UTC

September 20, 2022 20:09 UTC

WARN

30 minutes

Dropbox is not working for some users

See more
Start Time

September 20, 2022 20:09 UTC

Type WARN
Affected Components

Paper

Website

Desktop Application

Passwords

Mobile Application

Capture

API

Support Services

Message

Dropbox is not working for some users

Details

Investigating - Dropbox is not working for some users. We’re working to fix the problem as quickly as we can. We’ll share another update shortly. Sep 20, 2022 - 20:08 UTC

No outages or status changes in the last 24 hours

Dropbox Support Services status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Dropbox Support Services Outage and Status History

We've been monitoring Dropbox Support Services outages since March 16, 2017.
Here's the history of service outages we've observed from the Dropbox Support Services Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Dropbox Support Services Status Page Integration

Dropbox Support Services is a Productivity solution that StatusGator has been monitoring since March 2017. Over the past about 7 years, we have collected data on on more than 421 outages that affected Dropbox Support Services users. When Dropbox Support Services publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 600 StatusGator users monitor Dropbox Support Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 33,600 notifications to our users about Dropbox Support Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Dropbox Support Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Dropbox Support Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Dropbox Support Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Dropbox Support Services enters a pre-planned maintenance window, keeping you up to date.

Since Dropbox Support Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Dropbox Support Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Dropbox Support Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Dropbox Support Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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