Is EBSCO Experience Manager down?
Current EBSCO Experience Manager status is UP

We checked the official EBSCO Experience Manager Status Page 4 min. 39 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent EBSCO Experience Manager Outages and Issues

Follow the recent outages and downtime for EBSCO Experience Manager in the table below.

Start Time

Type

Length

Message

Details

October 04, 2023 21:49 UTC

DOWN

about 2 hours

Service Issue Reported – Authentication Error

See more
Start Time

October 04, 2023 21:49 UTC

Type DOWN
Affected Components

EBSCO Discovery Service

EBSCO Discovery Service - New UI

EBSCO Experience Manager

EBSCOhost Research Databases

DynaMed

DynaMed Decisions

Dynamic Health

Message

Service Issue Reported – Authentication Error

Details

Investigating - We have received reports of an issue with authentication to multiple EBSCO products. Our engineering teams are currently investigating the issue and we will update this page when more information is available. Oct 04, 2023 - 21:47 UTC

December 15, 2022 16:19 UTC

WARN

10 months

SSO Authentication errors

See more
Start Time

December 15, 2022 16:19 UTC

Type WARN
Affected Components

EBSCO Experience Manager

EBSCOhost Research Databases

EBSCOhost Collection Manager

EBSCO Mobile App

Additional Services

Message

SSO Authentication errors

Details

Monitoring - We appreciate your patience while we investigated the reported system issue. Customers should no longer be seeing errors accessing EBSCO Experience Manager, Ebsco Collection Manager or EBSCO database products other than when using SSO Authentication. Users may still be experiencing errors when attempting to access EBSCO products using SSO authentication. We are continuing to investigate and resolve the issues and will provide additional updates as information is available. Dec 15, 2022 - 16:15 UTC

December 15, 2022 15:09 UTC

WARN

about 1 hour

Discovery.ebsco.com and Experience.ebsco.com 503 Errors

See more
Start Time

December 15, 2022 15:09 UTC

Type WARN
Affected Components

EBSCO Experience Manager

EBSCO eBooks

EBSCO Discovery Service

EBSCOhost Collection Manager

Message

Discovery.ebsco.com and Experience.ebsco.com 503 Errors

Details

Investigating - We are currently investigating this issue. Dec 15, 2022 - 15:05 UTC

No outages or status changes in the last 24 hours

EBSCO Experience Manager status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

EBSCO Experience Manager Outage and Status History

We've been monitoring EBSCO Experience Manager outages since November 13, 2020.
Here's the history of service outages we've observed from the EBSCO Experience Manager Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our EBSCO Experience Manager Status Page Integration

EBSCO Experience Manager is an Education solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 413 outages that affected EBSCO Experience Manager users. When EBSCO Experience Manager publishes downtime on their status page, they do so across 27 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor EBSCO Experience Manager to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,500 notifications to our users about EBSCO Experience Manager incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If EBSCO Experience Manager is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when EBSCO Experience Manager is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

EBSCO Experience Manager posts separate notifications for planned maintenance work. StatusGator will notify subscribers when EBSCO Experience Manager enters a pre-planned maintenance window, keeping you up to date.

Since EBSCO Experience Manager publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When EBSCO Experience Manager posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When EBSCO Experience Manager has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because EBSCO Experience Manager has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

EBSCO Experience Manager Down?

Are you experiencing issues with EBSCO Experience Manager? Sign up to receive notifications when EBSCO Experience Manager publishes outages.

EBSCO Experience Manager Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,580 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of EBSCO Experience Manager?

Sign up for StatusGator and see all historical information about EBSCO Experience Manager outages and performance issues. Get free, instant notifications when EBSCO Experience Manager goes down.