Is EBSCO FOLIO down?
Current EBSCO FOLIO status is UP

We checked the official EBSCO FOLIO Status Page 4 min. 5 sec. ago. Learn more
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Recent EBSCO FOLIO Outages and Issues

Follow the recent outages and downtime for EBSCO FOLIO in the table below.

Start Time

Type

Length

Message

Details

August 29, 2023 17:04 UTC

MAINT

about 1 hour

Catalog and Institutional Repositories – System Maintenance

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Start Time

August 29, 2023 17:04 UTC

Type MAINT
Affected Components

EBSCO Discovery Service

FOLIO

Message

Catalog and Institutional Repositories – System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 29, 2023 - 17:00 UTC

June 29, 2023 10:05 UTC

MAINT

29 minutes

Personalization - System Maintenance

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Start Time

June 29, 2023 10:05 UTC

Type MAINT
Affected Components

EBSCOhost Research Databases

EBSCO Discovery Service

EBSCO Discovery Service - New UI

EBSCO eBooks

EBSCO Mobile App

Explora

Flipster

FOLIO

Additional Services

Message

Personalization - System Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 29, 2023 - 10:00 UTC

February 10, 2023 20:24 UTC

WARN

about 2 hours

Investigating FOLIO issue

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Start Time

February 10, 2023 20:24 UTC

Type WARN
Affected Components

FOLIO

Message

Investigating FOLIO issue

Details

Investigating - We have received multiple reports of customers having difficulty accessing FOLIO and our engineering teams are currently investigating. For region specific status, please refer to: status.folio.ebsco.com Feb 10, 2023 - 20:20 UTC

January 26, 2023 17:39 UTC

WARN

4 days

Investigating FOLIO issue

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Start Time

January 26, 2023 17:39 UTC

Type WARN
Affected Components

FOLIO

Message

Investigating FOLIO issue

Details

Identified - https://status.folio.ebsco.com/ Jan 26, 2023 - 17:38 UTC

January 25, 2023 20:24 UTC

WARN

about 20 hours

Service Issue Reported – Issues with FOLIO Patron Empowerment

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Start Time

January 25, 2023 20:24 UTC

Type WARN
Affected Components

FOLIO

Message

Service Issue Reported – Issues with FOLIO Patron Empowerment

Details

Identified - We have received customer reports of issues using FOLIO patron empowerment functionality. Our engineering team has investigated the issue of Place Hold not working as expected for some customers, and found this issue is occurring only for users who first access EDS using institutional (such as IP) or Guest Access authentication. We have identified the root cause and its fix is currently our top priority, given its urgency. In the meantime, they recommend using authtype=sso as the first authentication into EDS, which will allow patrons to use FOLIO patron empowerment functionality as expected until a fix is in place. We will update this page when more information is available. Jan 25, 2023 - 20:22 UTC

2024-03-20 14:19:10 UTC UTC

STATUS

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2024-03-20 14:19:10 UTC UTC

STATUS

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2024-03-20 14:19:10 UTC UTC

STATUS

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2024-03-20 14:19:10 UTC UTC

STATUS

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2024-03-20 14:19:10 UTC UTC

STATUS

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Sign Up for More EBSCO FOLIO History

StatusGator has over 3 years of EBSCO FOLIO status history.

No outages or status changes in the last 24 hours

EBSCO FOLIO status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

EBSCO FOLIO Outage and Status History

We've been monitoring EBSCO FOLIO outages since November 13, 2020.
Here's the history of service outages we've observed from the EBSCO FOLIO Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our EBSCO FOLIO Status Page Integration

EBSCO FOLIO is an Education solution that StatusGator has been monitoring since November 2020. Over the past over 3 years, we have collected data on on more than 409 outages that affected EBSCO FOLIO users. When EBSCO FOLIO publishes downtime on their status page, they do so across 27 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor EBSCO FOLIO to get notified when it's down, is under maintenance, or has an outage. We've sent more than 3,400 notifications to our users about EBSCO FOLIO incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If EBSCO FOLIO is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when EBSCO FOLIO is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

EBSCO FOLIO posts separate notifications for planned maintenance work. StatusGator will notify subscribers when EBSCO FOLIO enters a pre-planned maintenance window, keeping you up to date.

Since EBSCO FOLIO publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When EBSCO FOLIO posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When EBSCO FOLIO has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because EBSCO FOLIO has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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