Is ecobee Mobile Services down?
Current ecobee Mobile Services status is UP

We checked the official ecobee Mobile Services Status Page 5 sec. ago. Learn more
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Recent ecobee Mobile Services Outages and Issues

Follow the recent outages and downtime for ecobee Mobile Services in the table below.

Start Time

Type

Length

Message

Details

April 15, 2024 07:03 UTC

MAINT

30 minutes

Planned Service Maintenance

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Start Time

April 15, 2024 07:03 UTC

Type MAINT
Affected Components

Smart Security Online Services

Mobile Services

Subscriptions

Message

Planned Service Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Apr 15, 2024 - 03:00 EDT

April 03, 2024 15:38 UTC

DOWN

about 3 hours

Interruption to ecobee Mobile Services

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Start Time

April 03, 2024 15:38 UTC

Type DOWN
Affected Components

Mobile Services

Message

Interruption to ecobee Mobile Services

Details

Update - It looks like some people are experiencing an interruption to ecobee Mobile Services. This means the ecobee app and web portal may be temporarily unavailable. The good news is that ecobee smart thermostats will continue to operate normally on the set schedule and by manual adjustment, including all in-progress energy-savings events. We appreciate your patience as we’re working hard to fix this issue as quickly as possible. Sorry for any inconvenience. We’ll update you soon. Apr 03, 2024 - 11:36 EDT

January 22, 2024 22:28 UTC

WARN

about 16 hours

Interruption to ecobee Mobile Services

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Start Time

January 22, 2024 22:28 UTC

Type WARN
Affected Components

Mobile Services

Message

Interruption to ecobee Mobile Services

Details

Investigating - We’ve received reports that ecobee push notifications are not working. Our team is looking for a solution. We’re happy to let you know that your ecobee products will continue to operate normally on their set schedule and by manual adjustment, including any energy savings events that are currently in-progress. Some people might be noticing they are unable to receive alerts and notifications. We appreciate your patience while we work to fix this problem as quickly as possible. Stay tuned for updates. Jan 22, 2024 - 17:27 EST

December 19, 2023 11:03 UTC

MAINT

20 minutes

Planned Server Maintenance Announcement

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Start Time

December 19, 2023 11:03 UTC

Type MAINT
Affected Components

Smart Security Online Services

Mobile Services

Subscriptions

Message

Planned Server Maintenance Announcement

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 19, 2023 - 06:02 EST

December 05, 2023 11:03 UTC

MAINT

about 2 hours

Planned Server Maintenance Announcement

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Start Time

December 05, 2023 11:03 UTC

Type MAINT
Affected Components

SmartCamera Online Services

Smart Security Online Services

Mobile Services

Subscriptions

Message

Planned Server Maintenance Announcement

Details

Update - Scheduled maintenance is still in progress. We will provide updates as necessary. Dec 05, 2023 - 06:01 EST

2024-04-16 21:24:38 UTC UTC

STATUS

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2024-04-16 21:24:38 UTC UTC

STATUS

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2024-04-16 21:24:38 UTC UTC

STATUS

? minutes

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2024-04-16 21:24:38 UTC UTC

STATUS

? minutes

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2024-04-16 21:24:38 UTC UTC

STATUS

? minutes

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Sign Up for More ecobee Mobile Services History

StatusGator has over 4 years of ecobee Mobile Services status history.

No outages or status changes in the last 24 hours

ecobee Mobile Services status, last 24 hours:

10:00 PM
4:00 AM
10:00 AM
4:00 PM
10:00 PM
10:00 PM
10:00 AM
10:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ecobee Mobile Services Outage and Status History

We've been monitoring ecobee Mobile Services outages since November 15, 2019.
Here's the history of service outages we've observed from the ecobee Mobile Services Status Page:

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our ecobee Mobile Services Status Page Integration

ecobee Mobile Services is a Smart Home solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 819 outages that affected ecobee Mobile Services users. When ecobee Mobile Services publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor ecobee Mobile Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 3,400 notifications to our users about ecobee Mobile Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ecobee Mobile Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ecobee Mobile Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ecobee Mobile Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee Mobile Services enters a pre-planned maintenance window, keeping you up to date.

Since ecobee Mobile Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ecobee Mobile Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ecobee Mobile Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ecobee Mobile Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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