Is ecobee Down?
Current ecobee Status: up

Status History

We've been monitoring ecobee since November 15, 2019. Here's the history of service outages we've observed from the ecobee status page:

Recent ecobee Outages and Issues

Follow the recent outages and downtime for ecobee in the table below.

Sign Up for More ecobee History

StatusGator has 11 months of ecobee status history.

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Start Time Type Length Message Details
September 29, 2020 17:58 UTC WARN 20 minutes Interruption to Thermostat Online Services Investigating - We are currently investigating this issue. Sep 29, 13:56 EDT
September 27, 2020 04:03 UTC MAINTENANCE about 2 hours Service Under Maintenance
September 24, 2020 23:13 UTC WARN 20 minutes Partially Degraded Service
September 22, 2020 16:28 UTC WARN 5 minutes Partially Degraded Service
September 17, 2020 20:18 UTC WARN 5 minutes Minor Service Outage
2020-09-30 08:28:42 +0000 UTC UNKNOWN X minutes downtime, Information, go, about, here, will, in, the, and question here, be, information, sign, details, in, to, in, once, Details, will, you, about, displayed, so, outage, sign, downtime, each, and, of, see, and more
2020-09-30 08:28:42 +0000 UTC UNKNOWN X minutes go, here, Information, in, question, will, about, the, and downtime once, Details, to, so, downtime, about, information, see, outage, details, each, here, more, sign, of, will, displayed, in, in, and, be, you, and sign
2020-09-30 08:28:42 +0000 UTC UNKNOWN X minutes question, in, the, downtime, Information, about, go, will, and here Details, will, here, of, each, see, more, sign, once, displayed, and, details, outage, sign, to, in, about, in, downtime, you, so, information, and be
2020-09-30 08:28:42 +0000 UTC UNKNOWN X minutes about, the, in, downtime, go, question, here, Information, and will so, details, you, sign, downtime, once, and, Details, information, here, of, more, in, in, be, about, see, each, displayed, sign, to, will, and outage
2020-09-30 08:28:42 +0000 UTC UNKNOWN X minutes question, about, here, downtime, the, will, go, Information, and in see, you, so, will, Details, details, outage, sign, more, in, information, each, and, about, downtime, to, once, displayed, be, in, here, of, and sign

Supported Features

We support the following features in our integration with the ecobee status page:

  • Down Notifications

    If ecobee is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when ecobee is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    ecobee posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If ecobee publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When ecobee posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When ecobee has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because ecobee has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is ecobee down today?

According to its status page ecobee is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when ecobee is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if ecobee is having issues?

There are two main options: You can check the ecobee status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

ecobee status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the ecobee status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting ecobee customer support while checking everything on your side. You can also try Tweeting at them via @ecobee on Twitter. Or visit their official status page or website:

ecobee Down?

Are you experiencing issues with ecobee? Please share your issues below and let others know. Sign up above to receive notifications when ecobee published outages.

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