2025: The year of the global cloud outage
Last checked from ecobee official status page 1 min. 45 sec. ago
Intelligent thermostats and smart home devices for seamless experiences.
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Report an outageStatusGator last checked the status of ecobee on and the service was operational. There have been 1 user-submitted report of outages in the past 24 hours.
This chart represents ecobee service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ecobee status data.
View and upvote the most commonly reported ecobee issues to help us better indicate the service status.
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Report an outageExplore our interactive ecobee outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ecobee outages, giving you a clear view of performance and downtime trends.
Top reported ecobee outage locations, last 24 hours:
StatusGator detects outages before they are officially acknowledged by providers. Here are some recent ecobee disruptions that StatusGator customers knew about before the rest of the world:
This rating evaluates how quickly ecobee acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
This rating evaluates how quickly ecobee acknowledges incidents, the consistency of updates, and whether reported issues align with actual service disruptions experienced by users. Learn more.
Avg. delay < 15 min
Avg. delay 15 - 30 min
Avg. delay 30 - 120 min
Avg. delay 2 - 4 hrs
Avg. delay >= 4 hrs
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| Cannot connect to app or website due to server error. | 1m |
4m later
|
|
| Cannot connect to thermostats via app. | 3m |
Never acknowledged
|
|
| Cannot connect to thermostats in app | 1m |
15m later
|
|
| Server connection issues and unresponsive service | 58m |
30m later
|
Follow the recent outages and downtime for ecobee in the table below. If you're experiencing a problem now, check the current ecobee status or report it.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Interruption to ecobee Integration Services
|
4h |
Warn
|
|
|
Planned Server Maintenance Announcement
|
58m |
Maint
|
|
|
Service Under Maintenance
|
1d 20h |
Maint
|
|
|
Partially Degraded Service
|
4h 20m |
Warn
|
|
|
Minor Service Outage
|
1d 15m |
Warn
|
Stay updated with instant alerts for ecobee outages by signing up now!
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View details of the current ecobee status below. If the status shows "Up" but you're still experiencing issues, you can report a problem such as connectivity issues, outages, or slow performance. These issues are commonly reported when ecobee is down or facing partial disruptions.
Stay updated with instant alerts for ecobee outages by signing up now!
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ecobee outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
StatusGator monitors over 7,050 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
ecobee (Intelligent thermostats and smart home devices for seamless experiences) is a a Smart Home solution that StatusGator has been monitoring since November 2019. Over the past about 6 years, we have collected data on on more than 961 outages that affected ecobee users. When ecobee publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ecobee down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ecobee is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor ecobee to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Smart Home services monitored on our platform. We've sent more than 3,700 notifications to our users about ecobee incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If we detect a potential ecobee outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
If ecobee is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when ecobee is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
ecobee posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee enters a pre-planned maintenance window, keeping you up to date.
When ecobee posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When ecobee has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because ecobee has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Stay updated with instant alerts for ecobee outages by signing up now!
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