Last checked from ecobee SmartBuildings official status page 3 min. 50 sec. ago
ecobee SmartBuildings Status
Is ecobee SmartBuildings down?
ecobee SmartBuildings is up
Intelligent thermostats and smart home devices for seamless experiences.
Not working for you?
StatusGator last checked the status of ecobee on and the service was operational. There have been no user-submitted reports of outages in the past 24 hours. The last officially acknowledged outage was on .
ecobee SmartBuildings service health
This chart represents ecobee SmartBuildings service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more ecobee SmartBuildings status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported ecobee SmartBuildings issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with ecobee SmartBuildings?
Recent outage reports
See recent outage reports from real ecobee SmartBuildings users
0 outage reports in the last 24 hours
Texas, United States
"Internet connectivity but not connection to Ecobee servers."
2 days ago
2 days ago
Wyoming, United States
"both of my Ecobee thermostats do not connect to the server. I can ping the servers from both thermostats but neither connect to the app. "
3 days ago
3 days ago
Alberta, Canada
"Can't reach ecobee servers for at least 8 hours now "
4 days ago
4 days ago
Texas, United States
"Ecobee app has not worked for 2 days, support has no idea what they are talking about. "
4 days ago
4 days ago
Pennsylvania, United States
"404 error at login on iphone app"
5 days ago
5 days ago
Texas, United States
"Says error can’t connect to server"
5 days ago
5 days ago
Texas, United States
"both thermostats have gone dark. circuit breaker is working and power is on"
8 days ago
8 days ago
Wyoming, United States
"Cameras won’t load thermostat won’t adjust by phone or iPad at two locations "
8 days ago
8 days ago
Virginia, United States
"Ecobee app offline in Va "
9 days ago
9 days ago
Ontario, Canada
"All thermostats showing offline"
10 days ago
10 days ago
ecobee SmartBuildings outage map
Explore our interactive ecobee SmartBuildings outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent ecobee outages, giving you a clear view of performance and downtime trends.
Recently detected ecobee outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| App unable to connect or control thermostat. | 42m |
3m later
|
|
| Technical difficulties message displayed in service. | 1h |
17m later
|
|
| Cannot connect to app or website due to server error. | 1m |
Never acknowledged
|
|
| Cannot connect to thermostats via app. | 3m |
Never acknowledged
|
|
| Cannot connect to thermostats in app | 1m |
Never acknowledged
|
|
| Server connection issues and unresponsive service | 58m |
30m later
|
Incident description
App unable to connect or control thermostat.
Duration
42m
StatusGator detected
Officially acknowledged
3m later
Incident description
Technical difficulties message displayed in service.
Duration
1h
StatusGator detected
Officially acknowledged
17m later
Incident description
Cannot connect to app or website due to server error.
Duration
1m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Cannot connect to thermostats via app.
Duration
3m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Cannot connect to thermostats in app
Duration
1m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Server connection issues and unresponsive service
Duration
58m
StatusGator detected
Officially acknowledged
30m later
Looking to track ecobee SmartBuildings downtime and outages?
- Receive real-time status updates
- Show current status on private or public status page
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Recent ecobee SmartBuildings outages and issues
Follow the recent outages and downtime for ecobee SmartBuildings in the table below.
If you're experiencing a problem now, check the current ecobee SmartBuildings status or
.
| Incident name | Duration | Started | Severity |
|---|---|---|---|
|
Interruption to Thermostat Online Services
|
190d |
Down
|
|
|
Interruption to Thermostat Online Services
|
40m |
Down
|
|
|
Interruption to Thermostat Online Services
|
5m |
Down
|
|
|
Interruption to ecobee Mobile Services
|
1d 4h 20m |
Warn
|
|
|
Interruption to Alexa Voice Service
|
17h 5m |
Warn
|
Incident name
Interruption to Thermostat Online Services
Duration
190d
Start
Severity
Down
Incident name
Interruption to Thermostat Online Services
Duration
40m
Start
Severity
Down
Incident name
Interruption to Thermostat Online Services
Duration
5m
Start
Severity
Down
Incident name
Interruption to ecobee Mobile Services
Duration
1d 4h 20m
Start
Severity
Warn
Incident name
Interruption to Alexa Voice Service
Duration
17h 5m
Start
Severity
Warn
Get notified about ecobee SmartBuildings outages
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See ecobee SmartBuildings status on your status page
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Get notified about ecobee SmartBuildings outages
Stay updated with instant alerts for ecobee SmartBuildings outages by signing up now!
One app that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on ecobee SmartBuildings outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor ecobee SmartBuildings along with other services and websites
StatusGator monitors over 11,360 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on ecobee SmartBuildings status change
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Show ecobee SmartBuildings on your status page
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Users who monitor ecobee SmartBuildings status also follow these services
About our ecobee SmartBuildings status page integration
ecobee SmartBuildings (Intelligent thermostats and smart home devices for seamless experiences) is a a Smart Home solution that StatusGator has been monitoring since November 2019. Over the past almost 7 years, we have collected data on on more than 997 outages that affected ecobee SmartBuildings users. When ecobee SmartBuildings publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is ecobee SmartBuildings down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether ecobee SmartBuildings is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
More than 100 StatusGator users monitor ecobee SmartBuildings to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular Smart Home services monitored on our platform. We've sent more than 3,800 notifications to our users about ecobee SmartBuildings incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential ecobee SmartBuildings outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down notifications
If ecobee SmartBuildings is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning notifications
Warn notifications are used when ecobee SmartBuildings is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance notifications
ecobee SmartBuildings posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee SmartBuildings enters a pre-planned maintenance window, keeping you up to date.
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Status messages
When ecobee SmartBuildings posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status details
When ecobee SmartBuildings has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component status filtering
Because ecobee SmartBuildings has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about ecobee SmartBuildings outages
Stay updated with instant alerts for ecobee SmartBuildings outages by signing up now!
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Frequently asked questions
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