Is ecobee SmartBuildings down?
Current ecobee SmartBuildings status is UP

We checked the official ecobee SmartBuildings Status Page 27 sec. ago. Learn more
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Recent ecobee SmartBuildings Outages and Issues

Follow the recent outages and downtime for ecobee SmartBuildings in the table below.

Start Time

Type

Length

Message

Details

July 10, 2023 15:58 UTC

WARN

ongoing

Interruption to Thermostat Online Services

See more
Start Time

July 10, 2023 15:58 UTC

Type WARN
Affected Components

ecobee Public API

Mobile Services

SmartBuildings

Energy Services

Message

Interruption to Thermostat Online Services

Details

Update - We are continuing to monitor for any further issues. Jul 10, 2023 - 11:54 EDT

July 10, 2023 14:38 UTC

DOWN

about 1 hour

Interruption to Thermostat Online Services

See more
Start Time

July 10, 2023 14:38 UTC

Type DOWN
Affected Components

Mobile Services

SmartBuildings

Message

Interruption to Thermostat Online Services

Details

Update - We are continuing to monitor for any further issues. Jul 10, 2023 - 10:21 EDT

January 27, 2023 01:38 UTC

WARN

20 minutes

Degraded Performance for Some Customers

See more
Start Time

January 27, 2023 01:38 UTC

Type WARN
Affected Components

Thermostat Online Services

SmartBuildings

Energy Services

Switch+ Online Services

ecobee Public API

Mobile Services

Message

Degraded Performance for Some Customers

Details

Update - We are continuing to investigate this issue. Jan 26, 2023 - 20:35 EST

No outages or status changes in the last 24 hours

ecobee SmartBuildings status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ecobee SmartBuildings Outage and Status History

We've been monitoring ecobee SmartBuildings outages since November 15, 2019.
Here's the history of service outages we've observed from the ecobee SmartBuildings Status Page:

March 2024

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our ecobee SmartBuildings Status Page Integration

ecobee SmartBuildings is a Smart Home solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 808 outages that affected ecobee SmartBuildings users. When ecobee SmartBuildings publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor ecobee SmartBuildings to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 3,300 notifications to our users about ecobee SmartBuildings incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ecobee SmartBuildings is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ecobee SmartBuildings is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ecobee SmartBuildings posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee SmartBuildings enters a pre-planned maintenance window, keeping you up to date.

Since ecobee SmartBuildings publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ecobee SmartBuildings posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ecobee SmartBuildings has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ecobee SmartBuildings has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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