Is ecobee Switch+ Online Services down?
Current ecobee Switch+ Online Services status is UP

We checked the official ecobee Switch+ Online Services Status Page 3 min. 55 sec. ago. Learn more
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Recent ecobee Switch+ Online Services Outages and Issues

Follow the recent outages and downtime for ecobee Switch+ Online Services in the table below.

Start Time

Type

Length

Message

Details

January 27, 2023 01:38 UTC

WARN

20 minutes

Degraded Performance for Some Customers

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Start Time

January 27, 2023 01:38 UTC

Type WARN
Affected Components

Thermostat Online Services

SmartBuildings

Energy Services

Switch+ Online Services

ecobee Public API

Mobile Services

Message

Degraded Performance for Some Customers

Details

Update - We are continuing to investigate this issue. Jan 26, 2023 - 20:35 EST

December 24, 2022 15:23 UTC

WARN

about 2 hours

Interruption to Switch+ Online Services

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Start Time

December 24, 2022 15:23 UTC

Type WARN
Affected Components

Switch+ Online Services

Message

Interruption to Switch+ Online Services

Details

Investigating - Heads up: there seems to be an issue with Switch+ Online Services. The good news is your ecobee Switch+ will keep operating when you manually adjust it. The not-so-good-news? The app, web portal and third-party apps are temporarily impacted. Thanks for hanging in there. We’re working hard to find the cause of this issue as soon as possible. Dec 24, 2022 - 10:20 EST

November 22, 2022 19:23 UTC

WARN

about 1 month

Interruption to Thermostat Online Services

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Start Time

November 22, 2022 19:23 UTC

Type WARN
Affected Components

Mobile Services

SmartCamera Online Services

Switch+ Online Services

Message

Interruption to Thermostat Online Services

Details

Investigating - Investigating – Some people may be having trouble using our Thermostat Online Applications. We’re happy to share that ecobee smart thermostats will perform as usual—they’ll continue to operate according to the set schedule and by manual adjustment, including all energy-savings events that are already in progress. We’re working hard to figure out why the app, web portal and third-party apps are temporarily disconnected. Thanks for your patience. We’ll keep you updated, and apologies for any inconvenience this has caused. Nov 22, 2022 - 11:07 EST

November 21, 2022 23:54 UTC

WARN

about 20 hours

Interruption to SmartCamera Online Services

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Start Time

November 21, 2022 23:54 UTC

Type WARN
Affected Components

Switch+ Online Services

SmartCamera Online Services

Mobile Services

Message

Interruption to SmartCamera Online Services

Details

Identified - We’re happy to let you know we’ve identified the issue and are acting quickly with a fix. Nov 21, 2022 - 18:53 EST

September 12, 2022 10:03 UTC

MAINT

about 1 hour

Cloud SQL Maintenance

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Start Time

September 12, 2022 10:03 UTC

Type MAINT
Affected Components

SmartCamera Online Services

Switch+ Online Services

Mobile Services

Thermostat Online Services

Message

Cloud SQL Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 12, 2022 - 06:01 EDT

2024-04-12 18:23:34 UTC UTC

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2024-04-12 18:23:34 UTC UTC

STATUS

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2024-04-12 18:23:34 UTC UTC

STATUS

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2024-04-12 18:23:34 UTC UTC

STATUS

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2024-04-12 18:23:34 UTC UTC

STATUS

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Sign Up for More ecobee Switch+ Online Services History

StatusGator has over 4 years of ecobee Switch+ Online Services status history.

No outages or status changes in the last 24 hours

ecobee Switch+ Online Services status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

ecobee Switch+ Online Services Outage and Status History

We've been monitoring ecobee Switch+ Online Services outages since November 15, 2019.
Here's the history of service outages we've observed from the ecobee Switch+ Online Services Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our ecobee Switch+ Online Services Status Page Integration

ecobee Switch+ Online Services is a Smart Home solution that StatusGator has been monitoring since November 2019. Over the past over 4 years, we have collected data on on more than 819 outages that affected ecobee Switch+ Online Services users. When ecobee Switch+ Online Services publishes downtime on their status page, they do so across 11 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor ecobee Switch+ Online Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular smart home services monitored on our platform. We've sent more than 3,400 notifications to our users about ecobee Switch+ Online Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If ecobee Switch+ Online Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when ecobee Switch+ Online Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

ecobee Switch+ Online Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when ecobee Switch+ Online Services enters a pre-planned maintenance window, keeping you up to date.

Since ecobee Switch+ Online Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When ecobee Switch+ Online Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When ecobee Switch+ Online Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because ecobee Switch+ Online Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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