Is Guru Web App down?
Current Guru Web App status is UP

We checked the official Guru Web App Status Page 1 min. 26 sec. ago. Learn more
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Recent Guru Web App Outages and Issues

Follow the recent outages and downtime for Guru Web App in the table below.

Start Time

Type

Length

Message

Details

November 08, 2023 15:35 UTC

WARN

20 minutes

Degraded performance of Assist + Answers features

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Start Time

November 08, 2023 15:35 UTC

Type WARN
Affected Components

Web App

Message

Degraded performance of Assist + Answers features

Details

Monitoring - OpenAI, the provider we use to support our AI features (Assist + Answers) is currently experiencing issues that are affecting the performance of those features. All other Guru features are operational. We are monitoring the situation and will provide updates here. Nov 08, 2023 - 10:29 EST

August 07, 2023 00:05 UTC

MAINT

about 1 hour

Scheduled Maintenance on Sunday August 6th

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Start Time

August 07, 2023 00:05 UTC

Type MAINT
Affected Components

Infrastructure - File Service API

Infrastructure - File Service Conversions

Infrastructure - Databases

Infrastructure - Servers

User Support System

Analytics

Message Delivery

Web App

Extension

Infrastructure - Zuora Production API

Slack bot

Infrastructure - Stripe API

API

Message

Scheduled Maintenance on Sunday August 6th

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Aug 06, 2023 - 20:00 EDT

February 10, 2023 22:40 UTC

WARN

6 months

Guru Service Disruption

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Start Time

February 10, 2023 22:40 UTC

Type WARN
Affected Components

Slack bot

API

Web App

Message

Guru Service Disruption

Details

Monitoring - We've identified the cause of this outage as relating to a recent change made to our Knowledge Triggers feature. We've released a fix for this, and are waiting on our extension to be updated by Chrome which will reflect this change. This will likely be early next week. In the meantime we've made the decision to keep the Knowledge Triggers feature turned off to ensure a smooth release. Guru is back up and running with the exception of the Knowledge Triggers feature. Thank you for your patience, we'll resolve this incident as soon as the new extension is live and Knowledge Triggers are available again. Feb 10, 2023 - 17:35 EST

February 10, 2023 17:10 UTC

WARN

about 6 hours

Guru Service Disruption

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Start Time

February 10, 2023 17:10 UTC

Type WARN
Affected Components

Analytics

Slack bot

Extension

API

Web App

Message

Guru Service Disruption

Details

Update - We are in the process of bringing Guru's services back online. While we do so, the Guru Web App and Extension should be working but Knowledge Triggers and notifications will not be operational. We will closely monitor this situation and update the status of this incident shortly as we investigate further. Feb 10, 2023 - 12:09 EST

February 10, 2023 16:20 UTC

DOWN

about 1 hour

Guru Service Disruption

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Start Time

February 10, 2023 16:20 UTC

Type DOWN
Affected Components

API

Analytics

Slack bot

Extension

Web App

Message

Guru Service Disruption

Details

Investigating - We're currently experiencing issues with our service and as a result, Guru is currently down. Our team is actively working to identify the root cause and implement a solution. We'll keep you updated here as we continue to investigate. We appreciate your patience and understanding. Feb 10, 2023 - 11:16 EST

2024-04-11 18:07:14 UTC UTC

STATUS

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2024-04-11 18:07:14 UTC UTC

STATUS

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2024-04-11 18:07:14 UTC UTC

STATUS

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2024-04-11 18:07:14 UTC UTC

STATUS

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2024-04-11 18:07:14 UTC UTC

STATUS

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Sign Up for More Guru Web App History

StatusGator has almost 4 years of Guru Web App status history.

No outages or status changes in the last 24 hours

Guru Web App status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Guru Web App Outage and Status History

We've been monitoring Guru Web App outages since April 22, 2020.
Here's the history of service outages we've observed from the Guru Web App Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,580 status pages

About Our Guru Web App Status Page Integration

Guru Web App is a Productivity solution that StatusGator has been monitoring since April 2020. Over the past about 4 years, we have collected data on on more than 298 outages that affected Guru Web App users. When Guru Web App publishes downtime on their status page, they do so across 13 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Guru Web App to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular productivity services monitored on our platform. We've sent more than 700 notifications to our users about Guru Web App incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Guru Web App is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Guru Web App is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Guru Web App posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Guru Web App enters a pre-planned maintenance window, keeping you up to date.

Since Guru Web App publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Guru Web App posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Guru Web App has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Guru Web App has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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