Is Heap Connect down?
Current Heap Connect status is UP

We checked the official Heap Connect Status Page 24 sec. ago. Learn more
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Recent Heap Connect Outages and Issues

Follow the recent outages and downtime for Heap Connect in the table below.

Start Time

Type

Length

Message

Details

April 26, 2024 20:57 UTC

WARN

5 minutes

Temporary disruption in data collection.

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Start Time

April 26, 2024 20:57 UTC

Type WARN
Affected Components

Heap Connect

Message

Temporary disruption in data collection.

Details

Update - We experienced a brief disruption in data collection between 7:14am and 7:19am UTC. Data captured during this 5 minute timeframe may experience increased latency before it’s available within the app - we will provide updates as this latency is resolved. We recommend customers retry any server-side track and add user property requests that were sent during this time period.Heap Connect syncs that were running during this time were also interrupted but have since recovered. Apr 26, 2024 - 13:52 PDT

April 11, 2024 15:22 UTC

WARN

about 6 hours

Heap Connect Sync Delays

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Start Time

April 11, 2024 15:22 UTC

Type WARN
Affected Components

Heap Connect

Message

Heap Connect Sync Delays

Details

Identified - Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost.We will post an update in one hour. Apr 11, 2024 - 08:20 PDT

April 10, 2024 16:07 UTC

WARN

about 5 hours

Heap Connect Sync Delays

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Start Time

April 10, 2024 16:07 UTC

Type WARN
Affected Components

Heap Connect

Message

Heap Connect Sync Delays

Details

Identified - Our engineering team has identified the root cause of the delayed syncs and is working on a solution. No data is lost.We will post an update in one hour. Apr 10, 2024 - 09:05 PDT

April 03, 2024 09:57 UTC

WARN

about 6 hours

Heap Connect Sync Delays

See more
Start Time

April 03, 2024 09:57 UTC

Type WARN
Affected Components

Heap Connect

Message

Heap Connect Sync Delays

Details

Investigating - We are currently experiencing delays for Connect Syncs. All environments appear to be affected.Our engineering team is currently working to identify a root cause and implement a solution.We will post an update in 30 minutes. Apr 03, 2024 - 02:56 PDT

April 01, 2024 15:37 UTC

WARN

about 3 hours

Heap Connect Sync delays impacting some customers -- Investigating

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Start Time

April 01, 2024 15:37 UTC

Type WARN
Affected Components

Heap Connect

Message

Heap Connect Sync delays impacting some customers -- Investigating

Details

Investigating - Some customers may notice a delay in their Heap syncs. Apr 01, 2024 - 08:36 PDT

2024-05-26 02:07:45 UTC UTC

STATUS

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2024-05-26 02:07:45 UTC UTC

STATUS

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2024-05-26 02:07:45 UTC UTC

STATUS

? minutes

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2024-05-26 02:07:45 UTC UTC

STATUS

? minutes

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2024-05-26 02:07:45 UTC UTC

STATUS

? minutes

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Sign Up for More Heap Connect History

StatusGator has over 8 years of Heap Connect status history.

No outages or status changes in the last 24 hours

Heap Connect status, last 24 hours:

3:00 AM
9:00 AM
3:00 PM
9:00 PM
3:00 AM
3:00 AM
3:00 PM
3:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Heap Connect Outage and Status History

We've been monitoring Heap Connect outages since December 8, 2015.
Here's the history of service outages we've observed from the Heap Connect Status Page:

Instant enriched data from
3,590 status pages

About Our Heap Connect Status Page Integration

Heap Connect is an Analytics and Marketing solution that StatusGator has been monitoring since December 2015. Over the past over 8 years, we have collected data on on more than 807 outages that affected Heap Connect users. When Heap Connect publishes downtime on their status page, they do so across 18 components and 2 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Heap Connect to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular analytics services monitored on our platform. We've sent more than 1,400 notifications to our users about Heap Connect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Heap Connect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Heap Connect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Heap Connect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Heap Connect enters a pre-planned maintenance window, keeping you up to date.

Since Heap Connect publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Heap Connect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Heap Connect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Heap Connect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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