Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 1 DOWN notices last 30 days

Status History

Monitoring since December 8, 2015

Recent Events

Start Time Type Length Message Details
January 10, 2020 23:02 UTC WARN 5 days Some data not available in UI and Heap Connect Update - We are continuing to restore missing data. All data should be available both in the app ...
January 10, 2020 15:37 UTC DOWN 15 minutes App Unavailable and Elevated Endpoint Errors Investigating - We're experiencing unavailability of the heap app and elevated error rates and la...
December 13, 2019 16:22 UTC WARN about 7 hours Delayed Heap Connect Syncs for Snowflake Investigating - Heap Connect for Snowflake is experiencing sync delays for some customers. Our da...
November 23, 2019 21:02 UTC WARN 1 day Delayed data in the Heap app Monitoring - A fix has been implemented and we are monitoring the results. Nov 24, 02:52 PST
November 21, 2019 01:27 UTC WARN about 7 hours The Heap app is currently degraded Monitoring - We are still actively monitoring the fix. Currently, there is a backlog in processin...
November 11, 2019 20:43 UTC WARN 2 minutes Live View unavailable Investigating - Currently the Live View feature is unavailable. We are actively working on the is...
November 04, 2019 15:26 UTC WARN about 14 hours Delayed Heap Connect Data Monitoring - Around 22:17 UTC on Saturday November 2, part of our Heap Connect pipeline stopped p...
October 30, 2019 22:03 UTC WARN about 6 hours Delayed data in Heap App Update - Replay of the data-gap is still processing. Oct 30, 20:54 PDT
October 25, 2019 21:20 UTC WARN 30 minutes Temporary App Operating at Reduced Speeds Investigating - Some of our application servers are experiencing an unexpected reduction in opera...
September 19, 2019 04:01 UTC MAINTENANCE about 2 hours Scheduled Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...