| May 12, 2017 20:18 UTC |
WARN
|
30 minutes
|
|
Delayed Custom Events/Custom Properties |
Identified - Heap's UI is experiencing a delay displaying new custom events and new custom proper... |
| May 10, 2017 17:03 UTC |
WARN
|
about 3 hours
|
|
Temporary Dashboard Unavailability |
Investigating - Some of our application servers are experiencing unexpected downtime. Our enginee... |
| May 05, 2017 21:33 UTC |
WARN
|
35 minutes
|
|
Failing dashboard queries |
Investigating - Dashboard queries are failing for some customers. Our engineering team is investi... |
| April 21, 2017 16:28 UTC |
WARN
|
4 days
|
|
Heap Documentation Down |
Identified - Our documentation at docs.heapanalytics.com is currently down as our service is expe... |
| March 27, 2017 04:13 UTC |
DOWN
|
about 2 hours
|
|
Scheduled Maintenance Window |
Verifying - We've completed our database upgrades. We're still performing some verification tasks... |
| March 24, 2017 00:48 UTC |
WARN
|
about 20 hours
|
|
Temporary Event Metadata Latency |
Investigating - Our data ingestion pipeline has become backlogged, so you may notice that new cus... |
| March 16, 2017 17:28 UTC |
WARN
|
about 3 hours
|
|
Temporary Data Latency |
Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data... |
| March 13, 2017 22:53 UTC |
WARN
|
5 minutes
|
|
Dashboard temporarily unavailable |
Investigating - Some of our application servers are experiencing unexpected downtime. Our enginee... |
| February 28, 2017 18:12 UTC |
WARN
|
1 day
|
|
Partially Degraded Service |
|
| February 14, 2017 23:54 UTC |
WARN
|
5 days
|
|
Delayed Heap SQL Syncs |
Investigating - Heap SQL syncs are experiencing delays. Our engineering team is investigating. Fe... |
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