Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 3 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 8, 2015

Recent Events

Start Time Type Length Message Details
April 02, 2020 04:07 UTC WARN ongoing Partially Degraded Service
March 26, 2020 09:22 UTC WARN about 5 hours Delayed Heap Connect Syncs Monitoring - We have identified a root cause and implemented a fix. We are monitoring the situati...
March 17, 2020 15:47 UTC WARN about 1 hour Elevated app load times Investigating - The Heap app is currently experiencing elevated load times. Our engineers are inv...
March 10, 2020 03:02 UTC MAINTENANCE about 4 hours Scheduled Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 04, 2020 18:37 UTC WARN about 1 hour Elevated Sign-up Form Errors Update - We are continuing to investigate this issue. Mar 4, 10:36 PST
February 28, 2020 01:22 UTC WARN 1 day Subset of data between 12:00AM and 12:10AM UTC delayed Update - We are continuing to work on a fix for this issue. Feb 27, 17:20 PST
February 28, 2020 00:17 UTC WARN about 1 hour Intermittent endpoint and app errors Monitoring - The issue has been identified and a fix has been implemented. Our engineers are moni...
February 22, 2020 07:47 UTC WARN about 8 hours Delayed Heap Connect Data Monitoring - A fix has been implemented and we are monitoring the results. Feb 22, 01:58 PST
February 21, 2020 07:12 UTC WARN about 2 hours Delayed Heap Connect Data Monitoring - We have identified a root cause and implemented a fix. We are monitoring the situati...
February 19, 2020 19:22 UTC WARN about 6 hours Temporary data latency Update - We are continuing to work on a fix. At this point, we don't have an ETA on recovery. We ...