Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details

Notification Frequency

  • Averages less than 1 per day
  • There were 1 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 8, 2015

Recent Events

Start Time Type Length Message Details
July 09, 2019 18:12 UTC WARN 2 days Missing landing pages on pageviews Update - We have begun to deploy a fix to affected accounts. Once deployed we will begin to resto...
June 10, 2019 14:32 UTC WARN about 14 hours Heap Connect Syncs Delayed Identified - Heap Connect syncs are delayed and scheduled syncs may have been missed over the wee...
June 04, 2019 17:08 UTC DOWN about 3 hours Heap App Temporarily Unavailable Monitoring - A fix has been implemented and we are monitoring the results. Jun 4, 12:17 PDT
March 25, 2019 04:05 UTC MAINTENANCE about 3 hours Scheduled Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
March 09, 2019 00:39 UTC WARN 12 minutes Temporary Data Latency Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in...
February 22, 2019 01:28 UTC WARN about 1 hour Temporary App Unavailability Investigating - The Heap app is temporarily unavailable. Our engineering team is investigating. D...
February 15, 2019 07:01 UTC MAINTENANCE about 1 hour Scheduled Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
January 23, 2019 21:10 UTC WARN about 4 hours Temporary data latency Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in...
January 12, 2019 23:28 UTC WARN 10 minutes Live View unavailable Investigating - Live View is experiencing intermittent downtime and we are investigating the caus...
January 12, 2019 20:03 UTC MAINTENANCE about 2 hours Scheduled Live View Maintenance In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...