| August 29, 2019 18:37 UTC |
WARN
|
about 5 hours
|
|
Delayed Heap Connect Syncs |
Investigating - Our data pipeline for Heap Connect syncs has become backlogged so upcoming syncs ... |
| August 01, 2019 20:30 UTC |
WARN
|
about 2 hours
|
|
Appcues/Chameleon data missing |
Identified - We have identified the root cause of missing Appcues and Chameleon data in customer ... |
| July 09, 2019 18:12 UTC |
WARN
|
2 days
|
|
Missing landing pages on pageviews |
Update - We have begun to deploy a fix to affected accounts. Once deployed we will begin to resto... |
| June 10, 2019 14:32 UTC |
WARN
|
about 14 hours
|
|
Heap Connect Syncs Delayed |
Identified - Heap Connect syncs are delayed and scheduled syncs may have been missed over the wee... |
| June 04, 2019 17:08 UTC |
DOWN
|
about 3 hours
|
|
Heap App Temporarily Unavailable |
Monitoring - A fix has been implemented and we are monitoring the results. Jun 4, 12:17 PDT |
| March 25, 2019 04:05 UTC |
MAINTENANCE
|
about 3 hours
|
|
Scheduled Maintenance Window |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 09, 2019 00:39 UTC |
WARN
|
12 minutes
|
|
Temporary Data Latency |
Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in... |
| February 22, 2019 01:28 UTC |
WARN
|
about 1 hour
|
|
Temporary App Unavailability |
Investigating - The Heap app is temporarily unavailable. Our engineering team is investigating. D... |
| February 15, 2019 07:01 UTC |
MAINTENANCE
|
about 1 hour
|
|
Scheduled Maintenance |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| January 23, 2019 21:10 UTC |
WARN
|
about 4 hours
|
|
Temporary data latency |
Identified - Our data ingestion pipeline has become backlogged, so you may notice missing data in... |
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