Is Heap Down? Current Heap Status: up
Notification Frequency
- Averages less than 1 per day:
- There were 2 WARN notices last 30 days
- There were 0 DOWN notices last 30 days
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Status History
We've been monitoring Heap since December 8, 2015. Here's the history of service outages we've observed from the Heap status page:
Recent Heap Outages and Issues
Follow the recent outages and downtime for Heap in the table below.
Click the screen icon to see the status page screenshot we captured at the time of the incident:
Supported Features
We support the following features in our integration with the Heap status page. More details about each feature are detailed below.
- Down Notifications
- Warn Notifications
- Differentiates Maintenance Notices
- Status Overview
- Status Details
- Component Status Filtering
Status Page Feature Descriptions
- Down Notifications
- If Heap is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
- Warn Notifications
- Warn notifications are used when Heap is undergoing a non-critical issue like minor service issues, performance degredation, non-core bugs, capacity issues, or problems affecting a small number of users.
- Differentiates Maintenance Notices
- Heap posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Heap enters a pre-planned maintenance window, keeping you up to date.
- Status Overview
- When Heap posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
- Status Details
- When Heap has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occurr.
- Component Status Filtering
- Because Heap has several components, each with their individual statuses, StatusGator can differeniate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.
FAQ
Is Heap down today?
According to its status page Heap is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.
How can I get notified when Heap is not working or having outages?
StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!
How can I find out if Heap is having issues?
There are two main options: You can check the Heap status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.
Heap status page says the service is up, but I'm having issues. What's wrong?
There may be several reasons for that:
- An outage that hasn't been communicated yet via the Heap status page.
- Some local issues with a small group of accounts on the service side.
- Technical issues on your side, or problems with your software or ISP.
- A misconfiguration on your side.
We recommend contacting Heap customer support while checking everything on your side. You can also try Tweeting at them via @heap on Twitter.