| April 02, 2020 04:07 UTC |
WARN
|
ongoing
|
|
Partially Degraded Service |
|
| March 26, 2020 09:22 UTC |
WARN
|
about 5 hours
|
|
Delayed Heap Connect Syncs |
Monitoring - We have identified a root cause and implemented a fix. We are monitoring the situati... |
| March 17, 2020 15:47 UTC |
WARN
|
about 1 hour
|
|
Elevated app load times |
Investigating - The Heap app is currently experiencing elevated load times. Our engineers are inv... |
| March 10, 2020 03:02 UTC |
MAINTENANCE
|
about 4 hours
|
|
Scheduled Maintenance Window |
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar... |
| March 04, 2020 18:37 UTC |
WARN
|
about 1 hour
|
|
Elevated Sign-up Form Errors |
Update - We are continuing to investigate this issue. Mar 4, 10:36 PST |
| February 28, 2020 01:22 UTC |
WARN
|
1 day
|
|
Subset of data between 12:00AM and 12:10AM UTC delayed |
Update - We are continuing to work on a fix for this issue. Feb 27, 17:20 PST |
| February 28, 2020 00:17 UTC |
WARN
|
about 1 hour
|
|
Intermittent endpoint and app errors |
Monitoring - The issue has been identified and a fix has been implemented. Our engineers are moni... |
| February 22, 2020 07:47 UTC |
WARN
|
about 8 hours
|
|
Delayed Heap Connect Data |
Monitoring - A fix has been implemented and we are monitoring the results. Feb 22, 01:58 PST |
| February 21, 2020 07:12 UTC |
WARN
|
about 2 hours
|
|
Delayed Heap Connect Data |
Monitoring - We have identified a root cause and implemented a fix. We are monitoring the situati... |
| February 19, 2020 19:22 UTC |
WARN
|
about 6 hours
|
|
Temporary data latency |
Update - We are continuing to work on a fix. At this point, we don't have an ETA on recovery. We ... |
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