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Supported Features

  • Down notifications
  • Warn notifications
  • Differentiates maintenance notices
  • Status message overview
  • Status message details
  • Component status filtering

Notification Frequency

  • Averages less than 1 per day
  • There were 4 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 8, 2015

Recent Events

Start Time Type Length Message Details
November 11, 2019 20:43 UTC WARN 2 minutes Live View unavailable Investigating - Currently the Live View feature is unavailable. We are actively working on the is...
November 04, 2019 15:26 UTC WARN about 14 hours Delayed Heap Connect Data Monitoring - Around 22:17 UTC on Saturday November 2, part of our Heap Connect pipeline stopped p...
October 30, 2019 22:03 UTC WARN about 6 hours Delayed data in Heap App Update - Replay of the data-gap is still processing. Oct 30, 20:54 PDT
October 25, 2019 21:20 UTC WARN 30 minutes Temporary App Operating at Reduced Speeds Investigating - Some of our application servers are experiencing an unexpected reduction in opera...
September 19, 2019 04:01 UTC MAINTENANCE about 2 hours Scheduled Maintenance Window In progress - Scheduled maintenance is currently in progress. We will provide updates as necessar...
August 29, 2019 18:37 UTC WARN about 5 hours Delayed Heap Connect Syncs Investigating - Our data pipeline for Heap Connect syncs has become backlogged so upcoming syncs ...
August 01, 2019 20:30 UTC WARN about 2 hours Appcues/Chameleon data missing Identified - We have identified the root cause of missing Appcues and Chameleon data in customer ...
July 09, 2019 18:12 UTC WARN 2 days Missing landing pages on pageviews Update - We have begun to deploy a fix to affected accounts. Once deployed we will begin to resto...
June 10, 2019 14:32 UTC WARN about 14 hours Heap Connect Syncs Delayed Identified - Heap Connect syncs are delayed and scheduled syncs may have been missed over the wee...
June 04, 2019 17:08 UTC DOWN about 3 hours Heap App Temporarily Unavailable Monitoring - A fix has been implemented and we are monitoring the results. Jun 4, 12:17 PDT