Heap Status up

Supported Features

  • Warn notifications
  • Down notifications
  • Status messages
  • Detailed status updates

Notification Frequency

  • Averages less than 1 per week
  • There were 0 WARN notices last 30 days
  • There were 0 DOWN notices last 30 days

Status History

Monitoring since December 8, 2015

Recent Events

Start Time Type Length Message Details
May 12, 2017 20:18 UTC WARN 30 minutes Delayed Custom Events/Custom Properties Identified - Heap's UI is experiencing a delay displaying new custom events and new custom proper...
May 10, 2017 17:03 UTC WARN about 3 hours Temporary Dashboard Unavailability Investigating - Some of our application servers are experiencing unexpected downtime. Our enginee...
May 05, 2017 21:33 UTC WARN 35 minutes Failing dashboard queries Investigating - Dashboard queries are failing for some customers. Our engineering team is investi...
April 21, 2017 16:28 UTC WARN 4 days Heap Documentation Down Identified - Our documentation at docs.heapanalytics.com is currently down as our service is expe...
March 27, 2017 04:13 UTC DOWN about 2 hours Scheduled Maintenance Window Verifying - We've completed our database upgrades. We're still performing some verification tasks...
March 24, 2017 00:48 UTC WARN about 20 hours Temporary Event Metadata Latency Investigating - Our data ingestion pipeline has become backlogged, so you may notice that new cus...
March 16, 2017 17:28 UTC WARN about 3 hours Temporary Data Latency Investigating - Our data ingestion pipeline has become backlogged, so you may notice missing data...
March 13, 2017 22:53 UTC WARN 5 minutes Dashboard temporarily unavailable Investigating - Some of our application servers are experiencing unexpected downtime. Our enginee...
February 28, 2017 18:12 UTC WARN 1 day Partially Degraded Service
February 14, 2017 23:54 UTC WARN 5 days Delayed Heap SQL Syncs Investigating - Heap SQL syncs are experiencing delays. Our engineering team is investigating. Fe...