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Is IBM Cloud Secure Gateway down?
Current IBM Cloud Secure Gateway status is UP

We checked the official IBM Cloud Secure Gateway Status Page 46 sec. ago. Learn more
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Recent IBM Cloud Secure Gateway Outages and Issues

Follow the recent outages and downtime for IBM Cloud Secure Gateway in the table below.

Start Time

Type

Length

Message

Details

May 24, 2023 06:04 UTC

MAINT

40 minutes

MAINTENANCE: Deploy a fix pack for the Secure Gateway service

 See more
Start Time

May 24, 2023 06:04 UTC

Type MAINT
Affected Components

Dallas - Secure Gateway
Message

MAINTENANCE: Deploy a fix pack for the Secure Gateway service
Details

What are we changing?IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service. Why are we making this change?During this maintenance window, IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service to ensure reliability. This deployment will include the following changes:
Resolves potential vulnerabilitiesRenew certificate on SG serversHow will it impact the environment?Customers will experience less than 15 minutes of disruption during the maintenance window.  Connections will be automatically re-connect.
After the maintenance window ends, the certificates of the Secure Gateway will be renewed.  The DigiCertTrustedRoot.pem will remain the same, but the DigiCertCA2.pem and secureGatewayCert.pem will be changed.
REQUIRED ACTION: If customer have added the old certificates (DigiCertCA2.pem/secureGatewayCert.pem) to their certificate trust list, please open a support case to get the new certificate and add it to the certificate trust list before this maintenance.
For more details about the certificates, please check following document:https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-nodejs-tls-ma#tls-ma-download-filesMaintenance Duration: 60 minutesDisruption Duration: 15 minutes

May 24, 2023 02:05 UTC

MAINT

about 1 hour

MAINTENANCE: Deploy a fix pack for the Secure Gateway service

 See more
Start Time

May 24, 2023 02:05 UTC

Type MAINT
Affected Components

London - Secure Gateway
Message

MAINTENANCE: Deploy a fix pack for the Secure Gateway service
Details

What are we changing?IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service. Why are we making this change?During this maintenance window, IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service to ensure reliability. This deployment will include the following changes:
Resolves potential vulnerabilitiesRenew certificate on SG serversHow will it impact the environment?Customers will experience less than 15 minutes of disruption during the maintenance window.  Connections will be automatically re-connect.
After the maintenance window ends, the certificates of the Secure Gateway will be renewed.  The DigiCertTrustedRoot.pem will remain the same, but the DigiCertCA2.pem and secureGatewayCert.pem will be changed.
REQUIRED ACTION: If customer have added the old certificates (DigiCertCA2.pem/secureGatewayCert.pem) to their certificate trust list, please open a support case to get the new certificate and add it to the certificate trust list before this maintenance.
For more details about the certificates, please check following document:https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-nodejs-tls-ma#tls-ma-download-filesMaintenance Duration: 60 minutesDisruption Duration: 15 minutes

May 23, 2023 12:04 UTC

MAINT

40 minutes

MAINTENANCE: Deploy a fix pack for the Secure Gateway service

 See more
Start Time

May 23, 2023 12:04 UTC

Type MAINT
Affected Components

Sydney - Secure Gateway
Message

MAINTENANCE: Deploy a fix pack for the Secure Gateway service
Details

What are we changing?IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service. Why are we making this change?During this maintenance window, IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service to ensure reliability. This deployment will include the following changes:
Resolves potential vulnerabilitiesRenew certificate on SG serversHow will it impact the environment?Customers will experience less than 15 minutes of disruption during the maintenance window.  Connections will be automatically re-connect.
After the maintenance window ends, the certificates of the Secure Gateway will be renewed.  The DigiCertTrustedRoot.pem will remain the same, but the DigiCertCA2.pem and secureGatewayCert.pem will be changed.
REQUIRED ACTION: If customer have added the old certificates (DigiCertCA2.pem/secureGatewayCert.pem) to their certificate trust list, please open a support case to get the new certificate and add it to the certificate trust list before this maintenance.
For more details about the certificates, please check following document:https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-nodejs-tls-ma#tls-ma-download-filesMaintenance Duration: 60 minutesDisruption Duration: 15 minutes

May 23, 2023 06:04 UTC

MAINT

about 1 hour

MAINTENANCE: Deploy a fix pack for the Secure Gateway service

 See more
Start Time

May 23, 2023 06:04 UTC

Type MAINT
Affected Components

Washington DC - Secure Gateway
Message

MAINTENANCE: Deploy a fix pack for the Secure Gateway service
Details

What are we changing?IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service. Why are we making this change?During this maintenance window, IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service to ensure reliability. This deployment will include the following changes:
Resolves potential vulnerabilitiesRenew certificate on SG serversHow will it impact the environment?Customers will experience less than 15 minutes of disruption during the maintenance window.  Connections will be automatically re-connect.
After the maintenance window ends, the certificates of the Secure Gateway will be renewed.  The DigiCertTrustedRoot.pem will remain the same, but the DigiCertCA2.pem and secureGatewayCert.pem will be changed.
REQUIRED ACTION: If customer have added the old certificates (DigiCertCA2.pem/secureGatewayCert.pem) to their certificate trust list, please open a support case to get the new certificate and add it to the certificate trust list before this maintenance.
For more details about the certificates, please check following document:https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-nodejs-tls-ma#tls-ma-download-filesMaintenance Duration: 60 minutesDisruption Duration: 15 minutes

May 23, 2023 02:04 UTC

MAINT

about 1 hour

MAINTENANCE: Deploy a fix pack for the Secure Gateway service

 See more
Start Time

May 23, 2023 02:04 UTC

Type MAINT
Affected Components

Frankfurt - Secure Gateway
Message

MAINTENANCE: Deploy a fix pack for the Secure Gateway service
Details

What are we changing?IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service. Why are we making this change?During this maintenance window, IBM Cloud Specialists will deploy a fix pack for the Secure Gateway service to ensure reliability. This deployment will include the following changes:
Resolves potential vulnerabilitiesRenew certificate on SG serversHow will it impact the environment?Customers will experience less than 15 minutes of disruption during the maintenance window.  Connections will be automatically re-connect.
After the maintenance window ends, the certificates of the Secure Gateway will be renewed.  The DigiCertTrustedRoot.pem will remain the same, but the DigiCertCA2.pem and secureGatewayCert.pem will be changed.
REQUIRED ACTION: If customer have added the old certificates (DigiCertCA2.pem/secureGatewayCert.pem) to their certificate trust list, please open a support case to get the new certificate and add it to the certificate trust list before this maintenance.
For more details about the certificates, please check following document:https://cloud.ibm.com/docs/SecureGateway?topic=SecureGateway-nodejs-tls-ma#tls-ma-download-filesMaintenance Duration: 60 minutesDisruption Duration: 15 minutes

2024-04-18 17:29:51 UTC UTC

 STATUS

? minutes

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2024-04-18 17:29:51 UTC UTC

 STATUS

? minutes

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2024-04-18 17:29:51 UTC UTC

 STATUS

? minutes

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2024-04-18 17:29:51 UTC UTC

 STATUS

? minutes

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2024-04-18 17:29:51 UTC UTC

 STATUS

? minutes

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StatusGator has over 5 years of IBM Cloud Secure Gateway status history.

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No outages or status changes in the last 24 hours

IBM Cloud Secure Gateway status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM

  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

IBM Cloud Secure Gateway Outage and Status History

We've been monitoring IBM Cloud Secure Gateway outages since November 25, 2018.
Here's the history of service outages we've observed from the IBM Cloud Secure Gateway Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

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3,580 status pages

About Our IBM Cloud Secure Gateway Status Page Integration

IBM Cloud Secure Gateway is a Cloud Infrastructure solution that StatusGator has been monitoring since November 2018. Over the past over 5 years, we have collected data on on more than 1,865 outages that affected IBM Cloud Secure Gateway users. When IBM Cloud Secure Gateway publishes downtime on their status page, they do so across 7,863 components and 96 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor IBM Cloud Secure Gateway to get notified when it's down, is under maintenance, or has an outage. We've sent more than 12,200 notifications to our users about IBM Cloud Secure Gateway incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If IBM Cloud Secure Gateway is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when IBM Cloud Secure Gateway is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

IBM Cloud Secure Gateway posts separate notifications for planned maintenance work. StatusGator will notify subscribers when IBM Cloud Secure Gateway enters a pre-planned maintenance window, keeping you up to date.

IBM Cloud Secure Gateway does not publish a feed of proactive maintenance events on their status page at this time. If they do, be sure to let us know and we'll aggregate IBM Cloud Secure Gateway maintenance events into your unified calendar.

When IBM Cloud Secure Gateway posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When IBM Cloud Secure Gateway has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because IBM Cloud Secure Gateway has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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