Is Instructure Canvas Credentials down?
Current Instructure Canvas Credentials status is UP

We checked the official Instructure Canvas Credentials Status Page 1 min. 3 sec. ago. Learn more
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Recent Instructure Canvas Credentials Outages and Issues

Follow the recent outages and downtime for Instructure Canvas Credentials in the table below.

Start Time

Type

Length

Message

Details

December 19, 2023 19:42 UTC

WARN

about 3 hours

Users are having an issue logging into badgr.com

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Start Time

December 19, 2023 19:42 UTC

Type WARN
Affected Components

Canvas - Canvas Credentials

Message

Users are having an issue logging into badgr.com

Details

Investigating - Users are currently having an issue logging into badgr.com. This has not affected eu.badgr.com, ca.badgr.com, or au.badgr.com. We are currently investigating this issue. Dec 19, 2023 - 12:40 MST

October 03, 2023 15:07 UTC

WARN

about 4 hours

Some students cannot open Credentials/Badges from Canvas

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Start Time

October 03, 2023 15:07 UTC

Type WARN
Affected Components

Canvas - Canvas Credentials

Message

Some students cannot open Credentials/Badges from Canvas

Details

Investigating - We are currently investigating an issue where students are receiving a 500 error when attempting to access Credentials/Badges in their Canvas course. This is only affecting the 1.1 LTI and not the 1.3 LTI. Oct 03, 2023 - 09:05 MDT

September 19, 2023 00:52 UTC

WARN

about 11 hours

Intermittent login issues for Credentials/Badge customers on US server

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Start Time

September 19, 2023 00:52 UTC

Type WARN
Affected Components

Canvas - Canvas Credentials

Message

Intermittent login issues for Credentials/Badge customers on US server

Details

Identified - We are currently experiencing intermittent issues for our US customers when they attempt to log in to badgr.com. This is due to an issue with AWS servers in US-WEST-2 Region. We are hoping this will be resolved soon. Sep 18, 2023 - 18:51 MDT

July 21, 2023 14:37 UTC

WARN

about 4 hours

Canvas Credentials support email service is experiencing a delay

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Start Time

July 21, 2023 14:37 UTC

Type WARN
Affected Components

Canvas - Canvas Credentials

Message

Canvas Credentials support email service is experiencing a delay

Details

Update - We are continuing to work on a fix for this issue. Jul 21, 2023 - 08:35 MDT

February 23, 2023 18:32 UTC

WARN

about 2 hours

Badge images aren't loading in users backpacks

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Start Time

February 23, 2023 18:32 UTC

Type WARN
Affected Components

Canvas - Canvas Credentials

Message

Badge images aren't loading in users backpacks

Details

Identified - Currently, the badge images in users' backpacks aren't loading. We believe we have a resolution to this issue, but we don't have a specific time frame for when this will be resolved. The website is still operational. Feb 23, 2023 - 11:27 MST

No outages or status changes in the last 24 hours

Instructure Canvas Credentials status, last 24 hours:

6:00 PM
12:00 AM
6:00 AM
12:00 PM
6:00 PM
6:00 PM
6:00 AM
6:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Canvas Credentials Outage and Status History

We've been monitoring Instructure Canvas Credentials outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Canvas Credentials Status Page:

February 2024

January 2024

December 2023

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Instructure Canvas Credentials Status Page Integration

Instructure Canvas Credentials is an Education solution that StatusGator has been monitoring since March 2017. Over the past almost 7 years, we have collected data on on more than 1,179 outages that affected Instructure Canvas Credentials users. When Instructure Canvas Credentials publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure Canvas Credentials to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 42,600 notifications to our users about Instructure Canvas Credentials incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure Canvas Credentials is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure Canvas Credentials is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure Canvas Credentials posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Canvas Credentials enters a pre-planned maintenance window, keeping you up to date.

Since Instructure Canvas Credentials publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure Canvas Credentials posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure Canvas Credentials has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure Canvas Credentials has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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