Is Instructure Mastery Connect down?
Current Instructure Mastery Connect status is UP

We checked the official Instructure Mastery Connect Status Page 4 min. 10 sec. ago. Learn more
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Recent Instructure Mastery Connect Outages and Issues

Follow the recent outages and downtime for Instructure Mastery Connect in the table below.

Start Time

Type

Length

Message

Details

December 13, 2023 15:57 UTC

WARN

about 4 hours

The student test taking is experiencing intermittent outages due to an outage with an external service provider. Teachers may also see slowness loading assessments. The team is currently investigating.

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Start Time

December 13, 2023 15:57 UTC

Type WARN
Affected Components

Mastery - Mastery Connect

Message

The student test taking is experiencing intermittent outages due to an outage with an external service provider. Teachers may also see slowness loading assessments. The team is currently investigating.

Details

Investigating - We are currently investigating this issue. Dec 13, 2023 - 08:54 MST

June 13, 2023 20:32 UTC

DOWN

about 1 hour

Users experiencing issues while accessing parts of Mastery Connect

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Start Time

June 13, 2023 20:32 UTC

Type DOWN
Affected Components

Mastery - Mastery Connect

Message

Users experiencing issues while accessing parts of Mastery Connect

Details

Investigating - We are experiencing a major outage due to an issue that Amazon Web Services is having.Assessments, Items, Users, Sections and any new user content will not be available in searches, indexes, and lists. New scores are not populating in the tracker or reports. Emails are not being sent to users (including password resets). Jun 13, 2023 - 14:25 MDT

November 28, 2022 14:37 UTC

WARN

about 2 hours

Formative & Benchmarks Not Showing Up in the Assessment List or Search

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Start Time

November 28, 2022 14:37 UTC

Type WARN
Affected Components

Mastery - Mastery Connect

Message

Formative & Benchmarks Not Showing Up in the Assessment List or Search

Details

Update - We are continuing to investigate this issue. Nov 28, 2022 - 07:37 MST

November 04, 2022 14:52 UTC

WARN

about 4 hours

Mastery Connect Slowness and Page Errors

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Start Time

November 04, 2022 14:52 UTC

Type WARN
Affected Components

AWS Region - us-east-1

Mastery - Item Bank

Mastery - Mastery Connect

Message

Mastery Connect Slowness and Page Errors

Details

Investigating - Users may be experiencing increased content load times and periodic page errors. Our developers are aware of the problem and are working towards a resolution. Nov 04, 2022 - 08:49 MDT

No outages or status changes in the last 24 hours

Instructure Mastery Connect status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Mastery Connect Outage and Status History

We've been monitoring Instructure Mastery Connect outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Mastery Connect Status Page:

May 2024

April 2024

March 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Instructure Mastery Connect Status Page Integration

Instructure Mastery Connect is an Education solution that StatusGator has been monitoring since March 2017. Over the past over 7 years, we have collected data on on more than 1,237 outages that affected Instructure Mastery Connect users. When Instructure Mastery Connect publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure Mastery Connect to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 50,000 notifications to our users about Instructure Mastery Connect incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure Mastery Connect is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure Mastery Connect is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure Mastery Connect posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Mastery Connect enters a pre-planned maintenance window, keeping you up to date.

Since Instructure Mastery Connect publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure Mastery Connect posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure Mastery Connect has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure Mastery Connect has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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