Is Instructure Support: Webform/email down?
Current Instructure Support: Webform/email status is UP

We checked the official Instructure Support: Webform/email Status Page 2 min. 55 sec. ago. Learn more
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Recent Instructure Support: Webform/email Outages and Issues

Follow the recent outages and downtime for Instructure Support: Webform/email in the table below.

Start Time

Type

Length

Message

Details

January 09, 2024 21:27 UTC

WARN

25 minutes

Support services may be temporarily unavailable

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Start Time

January 09, 2024 21:27 UTC

Type WARN
Affected Components

Support Tools - Support: Phones/Chat

Support Tools - Support: Webform/email

Message

Support services may be temporarily unavailable

Details

Investigating - We are currently investigating this issue. Jan 09, 2024 - 14:25 MST

July 07, 2023 05:27 UTC

WARN

about 3 hours

Some users are unable to create tickets via the ‘Report a problem’ button

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Start Time

July 07, 2023 05:27 UTC

Type WARN
Affected Components

Support Tools - Support: Webform/email

Message

Some users are unable to create tickets via the ‘Report a problem’ button

Details

Investigating - Some users reported not being able to open cases when selecting the "Report a problem" option within Canvas. We are currently investigating this issue. If you are unable to reach us via this method, we would recommend contacting us via phone, chat or by emailing us on support@instructure.com Jul 06, 2023 - 23:22 MDT

October 16, 2022 07:07 UTC

MAINT

35 minutes

Salesforce Maintenance Impacting our Support Communication Channels

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Start Time

October 16, 2022 07:07 UTC

Type MAINT
Affected Components

Support Tools - Support: Webform/email

Support Tools - Support: Phones/Chat

Message

Salesforce Maintenance Impacting our Support Communication Channels

Details

Investigating - Salesforce is under scheduled maintenance from 8:00 AM till 8:20 AM UTC. During the maintenance window our chat is unavailable. Cases and emails submitted during the maintenance window will be queued and processed after the maintenance is complete.Our phone system is operational.Thank you for your patience during the maintenance Oct 16, 2022 - 01:03 MDT

No outages or status changes in the last 24 hours

Instructure Support: Webform/email status, last 24 hours:

2:00 PM
8:00 PM
2:00 AM
8:00 AM
2:00 PM
2:00 PM
2:00 AM
2:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Instructure Support: Webform/email Outage and Status History

We've been monitoring Instructure Support: Webform/email outages since March 3, 2017.
Here's the history of service outages we've observed from the Instructure Support: Webform/email Status Page:

June 2024

May 2024

April 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,950 status pages

About Our Instructure Support: Webform/email Status Page Integration

Instructure Support: Webform/email is an Education solution that StatusGator has been monitoring since March 2017. Over the past over 7 years, we have collected data on on more than 1,234 outages that affected Instructure Support: Webform/email users. When Instructure Support: Webform/email publishes downtime on their status page, they do so across 29 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 400 StatusGator users monitor Instructure Support: Webform/email to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular education services monitored on our platform. We've sent more than 49,600 notifications to our users about Instructure Support: Webform/email incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Instructure Support: Webform/email is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Instructure Support: Webform/email is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Instructure Support: Webform/email posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Instructure Support: Webform/email enters a pre-planned maintenance window, keeping you up to date.

Since Instructure Support: Webform/email publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Instructure Support: Webform/email posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Instructure Support: Webform/email has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Instructure Support: Webform/email has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

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