Is Kustomer Channel - WhatsApp down?
Current Kustomer Channel - WhatsApp status is UP

We checked the official Kustomer Channel - WhatsApp Status Page 4 min. 9 sec. ago. Learn more
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Recent Kustomer Channel - WhatsApp Outages and Issues

Follow the recent outages and downtime for Kustomer Channel - WhatsApp in the table below.

Start Time

Type

Length

Message

Details

April 03, 2024 21:18 UTC

WARN

less than a minute

Reported Third Party Event - WhatsApp

See more
Start Time

April 03, 2024 21:18 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - WhatsApp

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - WhatsApp

Details

Update - We are continuing to monitor the situation with WhatsApp and other meta products that may cause message delays. For updates please see: https://metastatus.com/Please expect further updates within the next 3 hours, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. Apr 03, 2024 - 17:13 EDT

April 03, 2024 21:18 UTC

WARN

about 2 hours

Reported Third Party Event - WhatsApp

See more
Start Time

April 03, 2024 21:18 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - WhatsApp

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - WhatsApp

Details

Update - We are continuing to monitor the situation with WhatsApp and other meta products that may cause message delays. For updates please see: https://metastatus.com/Please expect further updates within the next 3 hours, and reach out to Kustomer support at support@kustomer.com if you have additional questions or concerns. Apr 03, 2024 - 17:13 EDT

March 05, 2024 16:20 UTC

WARN

less than a minute

Reported Third Party Event - Facebook/WhatsApp

See more
Start Time

March 05, 2024 16:20 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Instagram

Prod2 (EU) - Channel - Facebook

Prod2 (EU) - Channel - Instagram

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - Facebook/WhatsApp

Details

Monitoring - Kustomer is aware of an event reported by third party vendor Meta affecting Business Messaging services within the platform. Our team will continue to monitor the status with Meta. To follow along a link to their status page is here: https://metastatus.com/. Please expect further updates within 3 hours and reach out to support if you have additional questions or concerns. Mar 05, 2024 - 11:17 EST

March 05, 2024 16:20 UTC

WARN

about 3 hours

Reported Third Party Event - Facebook/WhatsApp

See more
Start Time

March 05, 2024 16:20 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Instagram

Prod2 (EU) - Channel - Facebook

Prod2 (EU) - Channel - Instagram

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - Facebook/WhatsApp

Details

Monitoring - Kustomer is aware of an event reported by third party vendor Meta affecting Business Messaging services within the platform. Our team will continue to monitor the status with Meta. To follow along a link to their status page is here: https://metastatus.com/. Please expect further updates within 3 hours and reach out to support if you have additional questions or concerns. Mar 05, 2024 - 11:17 EST

September 13, 2023 16:33 UTC

WARN

less than a minute

[WhatsApp] Delays or errors in sending outbound WhatsApp Messages from Prod 1 and 2

See more
Start Time

September 13, 2023 16:33 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - WhatsApp

Prod2 (EU) - Channel - WhatsApp

Message

[WhatsApp] Delays or errors in sending outbound WhatsApp Messages from Prod 1 and 2

Details

Monitoring - Kustomer is monitoring an issue impacting the WhatsApp API and outbound sends from our platform. Errors will be redriven when delays and errors resolve. Sep 13, 2023 - 12:31 EDT

2024-04-26 08:28:44 UTC UTC

STATUS

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2024-04-26 08:28:44 UTC UTC

STATUS

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2024-04-26 08:28:44 UTC UTC

STATUS

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2024-04-26 08:28:44 UTC UTC

STATUS

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2024-04-26 08:28:44 UTC UTC

STATUS

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Sign Up for More Kustomer Channel - WhatsApp History

StatusGator has over 3 years of Kustomer Channel - WhatsApp status history.

No outages or status changes in the last 24 hours

Kustomer Channel - WhatsApp status, last 24 hours:

9:00 AM
3:00 PM
9:00 PM
3:00 AM
9:00 AM
9:00 AM
9:00 PM
9:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer Channel - WhatsApp Outage and Status History

We've been monitoring Kustomer Channel - WhatsApp outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Channel - WhatsApp Status Page:

Instant enriched data from
3,580 status pages

About Our Kustomer Channel - WhatsApp Status Page Integration

Kustomer Channel - WhatsApp is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 428 outages that affected Kustomer Channel - WhatsApp users. When Kustomer Channel - WhatsApp publishes downtime on their status page, they do so across 45 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Kustomer Channel - WhatsApp to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,200 notifications to our users about Kustomer Channel - WhatsApp incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kustomer Channel - WhatsApp is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer Channel - WhatsApp is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer Channel - WhatsApp posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer Channel - WhatsApp enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer Channel - WhatsApp publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer Channel - WhatsApp posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer Channel - WhatsApp has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer Channel - WhatsApp has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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Kustomer Channel - WhatsApp Down?

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