Last checked from Kustomer API official status page 3 min. 46 sec. ago
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Report an issueThis chart represents Kustomer API service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Kustomer API status data.
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We've been monitoring Kustomer API outages since December 2, 2020. Here's the history of service outages we've observed from the Kustomer API Status Page
Follow the recent outages and downtime for Kustomer API in the table below.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
CUSTOMER ASSIST: AI-Generated responses impacted PROD 1 & PROD 2
|
1m |
Warn
|
|
|
CUSTOMER ASSIST: AI-Generated responses impacted PROD 1 & PROD 2
|
40m |
Warn
|
|
|
[PLATFORM] Issue Impacting Chat and Agent Statuses in PROD1
|
50m |
Warn
|
|
|
Platform Instability - Prod 2
|
1h 40m |
Warn
|
|
|
Timelines and API not returning data in Prod 1
|
55m |
Warn
|
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Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
Start monitoring for freeKustomer API is a Sales solution that StatusGator has been monitoring since December 2020. Over the past almost 4 years, we have collected data on on more than 465 outages that affected Kustomer API users. When Kustomer API publishes downtime on their status page, they do so across 47 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
More than 100 StatusGator users monitor Kustomer API to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,400 notifications to our users about Kustomer API incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.
If Kustomer API is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
Warn notifications are used when Kustomer API is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
Kustomer API posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer API enters a pre-planned maintenance window, keeping you up to date.
When Kustomer API posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
When Kustomer API has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
Because Kustomer API has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
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