Is Kustomer Channel - Email down?
Current Kustomer Channel - Email status is UP

We checked the official Kustomer Channel - Email Status Page 1 min. 13 sec. ago. Learn more
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Recent Kustomer Channel - Email Outages and Issues

Follow the recent outages and downtime for Kustomer Channel - Email in the table below.

Start Time

Type

Length

Message

Details

July 28, 2023 00:08 UTC

WARN

about 1 hour

Timelines and API not returning data in Prod 1

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Start Time

July 28, 2023 00:08 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Email

Prod1 (US) - Channel - SMS

Prod1 (US) - Channel - Twitter

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Web Client

Prod1 (US) - API

Prod1 (US) - Channel - Chat

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - Instagram

Message

Timelines and API not returning data in Prod 1

Details

Update - As recovery of channels is underway and eventually completes, we do expect some errors to appear in timelines, searches, and workflows. We expect those errors to resolve when the clean-up of data during the period of outage fully completes. That clean up will be prioritized once the backlog of data has been processed and the system maintains stability. Jul 27, 2023 - 20:03 EDT

July 27, 2023 18:08 UTC

DOWN

about 6 hours

Timelines and API not returning data in Prod 1

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Start Time

July 27, 2023 18:08 UTC

Type DOWN
Affected Components

Prod1 (US) - Channel - Email

Prod1 (US) - Channel - SMS

Prod1 (US) - Channel - Twitter

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Chat

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - Instagram

Message

Timelines and API not returning data in Prod 1

Details

Update - Engineering is currently taking measures to restore connectivity in prod1. Channels have been temporarily turned off to prioritize the recovery of the affected system. There is currently no ETA yet for recovery, and will provide one as soon as possible. Please expect further updates within 1 hour Jul 27, 2023 - 14:04 EDT

July 27, 2023 17:53 UTC

DOWN

15 minutes

Timelines and API not returning data in Prod 1

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Start Time

July 27, 2023 17:53 UTC

Type DOWN
Affected Components

Prod1 (US) - Channel - Email

Prod1 (US) - Channel - SMS

Prod1 (US) - Channel - Twitter

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Chat

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - Instagram

Message

Timelines and API not returning data in Prod 1

Details

Update - Engineering is currently taking measures to restore connectivity in prod1. Channels have been temporarily turned off to prioritize the recovery of the affected system. There is currently no ETA yet for recovery but will provide one as soon as possible. Please expect further updates within 1 hour Jul 27, 2023 - 13:50 EDT

February 03, 2023 16:13 UTC

WARN

less than a minute

Reported Third Party Event - Postmark

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Start Time

February 03, 2023 16:13 UTC

Type WARN
Affected Components

Prod2 (EU) - Channel - Email

Prod1 (US) - Channel - Email

Message

Reported Third Party Event - Postmark

Details

Investigating - Kustomer is aware of an event reported by one of our third party vendors affecting Email on Prod1 and Prod 2 that may cause delays in outbound emails sent and delays in notifications within the platform. Our team will continue to monitor the status with our vendor. Please expect further updates within 1 hour and reach out to support if you have additional questions or concerns. Feb 03, 2023 - 11:11 EST

February 03, 2023 16:13 UTC

WARN

about 3 hours

Reported Third Party Event - Postmark

See more
Start Time

February 03, 2023 16:13 UTC

Type WARN
Affected Components

Prod2 (EU) - Channel - Email

Prod1 (US) - Channel - Email

Message

Reported Third Party Event - Postmark

Details

Investigating - Kustomer is aware of an event reported by one of our third party vendors affecting Email on Prod1 and Prod 2 that may cause delays in outbound emails sent and delays in notifications within the platform. Our team will continue to monitor the status with our vendor. Please expect further updates within 1 hour and reach out to support if you have additional questions or concerns. Feb 03, 2023 - 11:11 EST

2024-07-20 18:38:01 UTC UTC

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2024-07-20 18:38:01 UTC UTC

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2024-07-20 18:38:01 UTC UTC

STATUS

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2024-07-20 18:38:01 UTC UTC

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2024-07-20 18:38:01 UTC UTC

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Sign Up for More Kustomer Channel - Email History

StatusGator has over 3 years of Kustomer Channel - Email status history.

No outages or status changes in the last 24 hours

Kustomer Channel - Email status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer Channel - Email Outage and Status History

We've been monitoring Kustomer Channel - Email outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Channel - Email Status Page:

July 2024

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,970 status pages

About Our Kustomer Channel - Email Status Page Integration

Kustomer Channel - Email is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 442 outages that affected Kustomer Channel - Email users. When Kustomer Channel - Email publishes downtime on their status page, they do so across 45 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Kustomer Channel - Email to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,200 notifications to our users about Kustomer Channel - Email incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kustomer Channel - Email is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer Channel - Email is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer Channel - Email posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer Channel - Email enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer Channel - Email publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer Channel - Email posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer Channel - Email has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer Channel - Email has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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No outages or status changes in the last 24 hours

Kustomer Channel - Email status, last 24 hours:

7:00 PM
1:00 AM
7:00 AM
1:00 PM
7:00 PM
7:00 PM
7:00 AM
7:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer Channel - Email Outage and Status History

We've been monitoring Kustomer Channel - Email outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Channel - Email Status Page:

July 2024

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance