Is Kustomer PubNub down?
Current Kustomer PubNub status is UP

We checked the official Kustomer PubNub Status Page 42 sec. ago. Learn more
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Recent Kustomer PubNub Outages and Issues

Follow the recent outages and downtime for Kustomer PubNub in the table below.

Start Time

Type

Length

Message

Details

March 09, 2022 21:33 UTC

WARN

15 minutes

Kustomer Latency/Messaging Delays

See more
Start Time

March 09, 2022 21:33 UTC

Type WARN
Affected Components

Third Party - PubNub

Prod1 (US) - Channel - Email

Prod1 (US) - Channel - Chat

Prod1 (US) - Channel - SMS

Prod1 (US) - Workflow

Prod1 (US) - API

Message

Kustomer Latency/Messaging Delays

Details

Update - Kustomer is aware of an event affecting PROD1 that may cause platform latency, slowness, automated process delays, and delays in sending and receiving messages within the platform. We believe this to be related to our third-party vendor Amazon, who is currently reporting an increase in API error rates. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect further updates within the next 30 minutes and reach out to support directly at support@kustomer.com if you have additional questions or concerns. Mar 9, 16:31 EST

No outages or status changes in the last 24 hours

Kustomer PubNub status, last 24 hours:

3:00 PM
9:00 PM
3:00 AM
9:00 AM
3:00 PM
3:00 PM
3:00 AM
3:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer PubNub Outage and Status History

We've been monitoring Kustomer PubNub outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer PubNub Status Page:

April 2024

March 2024

February 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,590 status pages

About Our Kustomer PubNub Status Page Integration

Kustomer PubNub is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 428 outages that affected Kustomer PubNub users. When Kustomer PubNub publishes downtime on their status page, they do so across 45 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Kustomer PubNub to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,200 notifications to our users about Kustomer PubNub incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kustomer PubNub is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer PubNub is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer PubNub posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer PubNub enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer PubNub publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer PubNub posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer PubNub has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer PubNub has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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