Is Kustomer Channel - Facebook down?
Current Kustomer Channel - Facebook status is UP

We checked the official Kustomer Channel - Facebook Status Page 2 min. 27 sec. ago. Learn more
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Recent Kustomer Channel - Facebook Outages and Issues

Follow the recent outages and downtime for Kustomer Channel - Facebook in the table below.

Start Time

Type

Length

Message

Details

March 05, 2024 16:20 UTC

WARN

less than a minute

Reported Third Party Event - Facebook/WhatsApp

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Start Time

March 05, 2024 16:20 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Instagram

Prod2 (EU) - Channel - Facebook

Prod2 (EU) - Channel - Instagram

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - Facebook/WhatsApp

Details

Monitoring - Kustomer is aware of an event reported by third party vendor Meta affecting Business Messaging services within the platform. Our team will continue to monitor the status with Meta. To follow along a link to their status page is here: https://metastatus.com/. Please expect further updates within 3 hours and reach out to support if you have additional questions or concerns. Mar 05, 2024 - 11:17 EST

March 05, 2024 16:20 UTC

WARN

about 3 hours

Reported Third Party Event - Facebook/WhatsApp

See more
Start Time

March 05, 2024 16:20 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Channel - Instagram

Prod2 (EU) - Channel - Facebook

Prod2 (EU) - Channel - Instagram

Prod2 (EU) - Channel - WhatsApp

Message

Reported Third Party Event - Facebook/WhatsApp

Details

Monitoring - Kustomer is aware of an event reported by third party vendor Meta affecting Business Messaging services within the platform. Our team will continue to monitor the status with Meta. To follow along a link to their status page is here: https://metastatus.com/. Please expect further updates within 3 hours and reach out to support if you have additional questions or concerns. Mar 05, 2024 - 11:17 EST

March 01, 2024 15:23 UTC

WARN

less than a minute

[FACEBOOK] Facebook Pages Not Showing for Connection in Instance Dropdown (PROD1 and PROD2)

See more
Start Time

March 01, 2024 15:23 UTC

Type WARN
Affected Components

Prod2 (EU) - Channel - Facebook

Prod1 (US) - Channel - Facebook

Message

[FACEBOOK] Facebook Pages Not Showing for Connection in Instance Dropdown (PROD1 and PROD2)

Details

Investigating - Kustomer is aware of an event affecting Facebook pages in the Facebook section of client instances that may cause pages connected to an integrated Facebook account not appearing. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect further half-hourly updates and reach out to support at support@kustomer.com if you have additional questions or concerns. Mar 01, 2024 - 10:22 EST

March 01, 2024 15:23 UTC

WARN

about 2 hours

[FACEBOOK] Facebook Pages Not Showing for Connection in Instance Dropdown (PROD1 and PROD2)

See more
Start Time

March 01, 2024 15:23 UTC

Type WARN
Affected Components

Prod2 (EU) - Channel - Facebook

Prod1 (US) - Channel - Facebook

Message

[FACEBOOK] Facebook Pages Not Showing for Connection in Instance Dropdown (PROD1 and PROD2)

Details

Investigating - Kustomer is aware of an event affecting Facebook pages in the Facebook section of client instances that may cause pages connected to an integrated Facebook account not appearing. Our team is currently working to identify the cause of this issue in an effort to implement a resolution. Please expect further half-hourly updates and reach out to support at support@kustomer.com if you have additional questions or concerns. Mar 01, 2024 - 10:22 EST

July 28, 2023 00:08 UTC

WARN

about 1 hour

Timelines and API not returning data in Prod 1

See more
Start Time

July 28, 2023 00:08 UTC

Type WARN
Affected Components

Prod1 (US) - Channel - Email

Prod1 (US) - Channel - SMS

Prod1 (US) - Channel - Twitter

Prod1 (US) - Channel - WhatsApp

Prod1 (US) - Web Client

Prod1 (US) - API

Prod1 (US) - Channel - Chat

Prod1 (US) - Channel - Facebook

Prod1 (US) - Channel - Instagram

Message

Timelines and API not returning data in Prod 1

Details

Update - As recovery of channels is underway and eventually completes, we do expect some errors to appear in timelines, searches, and workflows. We expect those errors to resolve when the clean-up of data during the period of outage fully completes. That clean up will be prioritized once the backlog of data has been processed and the system maintains stability. Jul 27, 2023 - 20:03 EDT

2024-04-25 16:26:06 UTC UTC

STATUS

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2024-04-25 16:26:06 UTC UTC

STATUS

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2024-04-25 16:26:06 UTC UTC

STATUS

? minutes

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2024-04-25 16:26:06 UTC UTC

STATUS

? minutes

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2024-04-25 16:26:06 UTC UTC

STATUS

? minutes

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Sign Up for More Kustomer Channel - Facebook History

StatusGator has over 3 years of Kustomer Channel - Facebook status history.

No outages or status changes in the last 24 hours

Kustomer Channel - Facebook status, last 24 hours:

5:00 PM
11:00 PM
5:00 AM
11:00 AM
5:00 PM
5:00 PM
5:00 AM
5:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Kustomer Channel - Facebook Outage and Status History

We've been monitoring Kustomer Channel - Facebook outages since December 2, 2020.
Here's the history of service outages we've observed from the Kustomer Channel - Facebook Status Page:

Instant enriched data from
3,590 status pages

About Our Kustomer Channel - Facebook Status Page Integration

Kustomer Channel - Facebook is a Sales solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 428 outages that affected Kustomer Channel - Facebook users. When Kustomer Channel - Facebook publishes downtime on their status page, they do so across 45 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

More than 100 StatusGator users monitor Kustomer Channel - Facebook to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular sales services monitored on our platform. We've sent more than 1,200 notifications to our users about Kustomer Channel - Facebook incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Kustomer Channel - Facebook is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Kustomer Channel - Facebook is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Kustomer Channel - Facebook posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Kustomer Channel - Facebook enters a pre-planned maintenance window, keeping you up to date.

Since Kustomer Channel - Facebook publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Kustomer Channel - Facebook posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Kustomer Channel - Facebook has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Kustomer Channel - Facebook has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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