Mailgun Outage History

The Mailgun service experienced intermittent email validation errors impacting Email Services / API and Deliverability Services / Email Validation. Users trying to send mail could encounter API errors or validation failures, resulting in failed deliveries or delays. The incident began at 7:12 PM UTC as the status page moved to a warning and escalated to a broader disruption for the affected components by 7:32 PM UTC.

The provider issued four status updates during the incident, noting the intermittent errors, that a fix had been implemented, and that results were being monitored. The outage lasted roughly 2 hours and 35 minutes, with services returning to normal by 9:47 PM UTC after the components were brought back up. A sample user report described API errors when sending mail from Brooklyn.

Mailgun reported a 15-minute delay in logs in the EU region, impacting event visibility for users in that region. Outbound processing, inbound processing, and webhook delivery remained operational during the incident. The outage began on Nov 29, 2025 8:42 AM UTC and was resolved by Nov 29, 2025 9:57 AM UTC, lasting about 1 hour and 15 minutes. The issue was categorized as a degraded Logs service in the Email Services / Events & Logs component, with the disruption contained to the EU region.

The incident prompted two status updates from Mailgun's status page, which documented the EU logs delays and the subsequent restoration of normal log processing.

Mailgun reported a brief incident affecting the EU region's event logging. Logs were delayed by up to 15 minutes due to elevated sending volumes, impacting visibility into email events for users in Europe. The Email Services / Events & Logs component experienced degraded performance from Nov 28, 2025 5:57 PM UTC to Nov 28, 2025 6:57 PM UTC and the provider issued 2 status updates during the incident, with service returning to normal after the second update. The outage lasted about 1 hour and was localized to the EU region.

Mailgun reported a brief incident in the US region where logs for the Events & Logs component experienced delays of about 15 minutes. Outbound processing, inbound processing, and webhook delivery remained operational. The issue began at Nov 28, 2025 4:32 PM UTC and was resolved by Nov 28, 2025 4:37 PM UTC, lasting roughly 5 minutes. The provider issued 2 status updates during the incident and the impact was localized to the US region's logs; other Mailgun services stayed functional.

Mailgun reported degraded logging in the EU region with log events and related data experiencing delays of up to 15 minutes. The issue began at 8:32 AM UTC and was resolved by 3:47 PM UTC, lasting about 7 hours and 15 minutes. The degradation affected the Email Services / Events & Logs component and users relying on log delivery or event streams in the EU region could have seen delayed data. The provider issued two official status updates during the incident, noting the EU-region delay and subsequent recovery.

Mailgun reported delayed logs in the EU region affecting the Email Services / Events & Logs component. Users relying on EU-region logging and event processing may have seen delays during this period.

The outage began at 8:47 AM UTC and was resolved by 11:07 AM UTC, lasting roughly 2 hours and 20 minutes. The provider issued 2 status updates during the incident. The issue was localized to the EU region and did not appear to impact other regions.

Mailgun's US region experienced delayed message processing in the Email Services / Outbound Delivery component, impacting outbound email delivery for US-based users. The incident began at Oct 24, 2025 2:17 PM UTC with a degraded processing state, and a fix was deployed with recovery monitoring. Two status updates were issued during the incident as engineers worked to restore normal throughput. The outage lasted about 1 hour and 25 minutes and was resolved by Oct 24, 2025 3:42 PM UTC, with service returning to normal.

The Mailgun Application experienced login issues that affected the Customer Tools / Control Panel. The incident began at 10:58 AM UTC and was resolved by 11:47 AM UTC, lasting about 49 minutes. During the outage, users may have been unable to sign in or access the Mailgun control panel. Mailgun issued 2 official status updates during the incident, first noting an investigation into login problems and later confirming the issue had been resolved and services restored.

Mailgun's Email Services / API experienced a US-focused degraded performance with sending errors beginning at Sep 12, 2025 12:57 PM UTC and resolving by Sep 12, 2025 2:52 PM UTC. The issues affected outbound email delivery for users in the United States, causing some messages to fail or be delayed during the window. The outage lasted about 1 hour and 55 minutes. Mailgun's status page documented the incident, noting that the issue was identified and engineers were actively stabilizing the service with no ETA. The provider issued two status updates during the incident, and the service returned to normal after the final update. The geographic impact appeared US-region specific.

Mailgun experienced outbound email delivery issues in US regions, causing sending failures and delays for users sending mail from the United States. The incident began at 10:07 AM UTC after Mailgun flagged the Email Services / Outbound Delivery component as degraded while investigating reports of sending errors in the US. The impact was limited to US regions; users attempting to send emails during this window may have experienced failures or delays.

Mailgun provided two status updates during the incident. By 12:07 PM UTC the outbound delivery service had returned to normal and the incident was resolved. The outage lasted approximately two hours.