Last checked from Mercari Customer Service official status page 5 min. 1 sec. ago
Mercari Customer Service Status
Is Mercari Customer Service down?
Mercari Customer Service is up
Online marketplace for buying and selling new and used items.
Not working for you?
StatusGator last checked the status of Mercari on and the service was operational. There have been 3 user-submitted reports of outages in the past 24 hours.
Mercari Customer Service service health
This chart represents Mercari Customer Service service health over the last 24 hours, with data points collected every 15 minutes based on issue reports, page visits, and signal strength. Sign up for free to see more Mercari Customer Service status data.
24 hrs ending
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Service up
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Possible outage
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Likely outage
Top reported issues
View and upvote the most commonly reported Mercari Customer Service issues to help us better indicate the service status.
- Connectivity issue
- Error message
- Server not responding
- Sign in problem
- Service down
- Slow performance
- Unable to download
- App not loading
- Other
Have a different problem with Mercari Customer Service?
Recent outage reports
See recent outage reports from real Mercari Customer Service users
2 outage reports in the last 24 hours
Michigan, United States
"When I try to return the product, it keeps saying "Unable to Contact API". I have tried many times throughout the day and that includes using different browsers but still the same issue. "
about 14 hours ago
about 14 hours ago
California, United States
Connectivity issue
about 17 hours ago
about 17 hours ago
Mercari Customer Service outage map
Explore our interactive Mercari Customer Service outage map to monitor real-time incidents and service issues across the globe. This dynamic map highlights regions around the world affected by recent Mercari outages, giving you a clear view of performance and downtime trends.
Top reported Mercari outage locations, last 24 hours:
- California, US
- Michigan, US
Recently detected Mercari outages
| Incident description | Duration | StatusGator detected | Officially acknowledged |
|---|---|---|---|
| App and website not loading or processing checkouts. | 15m |
Never acknowledged
|
|
| Purchases and offers not loading due to authentication errors. | 3h 43m |
47m later
|
Incident description
App and website not loading or processing checkouts.
Duration
15m
StatusGator detected
Officially acknowledged
Never acknowledged
Incident description
Purchases and offers not loading due to authentication errors.
Duration
3h 43m
StatusGator detected
Officially acknowledged
47m later
Looking to track Mercari Customer Service downtime and outages?
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Recent Mercari Customer Service outages and issues
Follow the recent outages and downtime for Mercari Customer Service in the table below.
If you're experiencing a problem now, check the current Mercari Customer Service status or
.
| Incident Name | Duration | Started | Severity |
|---|---|---|---|
|
Shipping Service Disruption: Eastern and Central U.S
|
41d 8h 28m |
Warn
|
|
|
Delays in Customer Support Response Due to High Volume
|
49d 18h 51m |
Warn
|
|
|
Delays in Customer Support Response Due to High Volume
|
16d 13h 15m |
Warn
|
|
|
Service Outage Across the Mercari Platform
|
38d 7h 50m |
Warn
|
|
|
Service Outage Across the Mercari Platform
|
5m |
Down
|
Incident name
Shipping Service Disruption: Eastern and Central U.S
Duration
41d 8h 28m
Start
Severity
Warn
Incident name
Delays in Customer Support Response Due to High Volume
Duration
49d 18h 51m
Start
Severity
Warn
Incident name
Delays in Customer Support Response Due to High Volume
Duration
16d 13h 15m
Start
Severity
Warn
Incident name
Service Outage Across the Mercari Platform
Duration
38d 7h 50m
Start
Severity
Warn
Incident name
Service Outage Across the Mercari Platform
Duration
5m
Start
Severity
Down
Get notified about Mercari Customer Service outages
Stay updated with instant alerts for Mercari Customer Service outages by signing up now!
See Mercari Customer Service status on your status page
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Get notified about Mercari Customer Service outages
Stay updated with instant alerts for Mercari Customer Service outages by signing up now!
One App that has it all
With features designed to cover all your needs for monitoring and communicating outages or downtime, StatusGator keeps your team connected and informed. Stay updated on Mercari Customer Service outages, potential problems, and its current status in real-time, ensuring you're always prepared to act.
Monitor Mercari Customer Service along with other services and websites
StatusGator monitors over 8,260 cloud services, hosted applications, and websites. Just add what you need to the list, and we'll automatically aggregate their statuses into a single page. You'll receive notifications for any issues affecting you and your page subscribers.
Get notified on Mercari Customer Service status change
StatusGator monitors all of your services and websites and sends your team instant notifications when they go down. Stay abreast of issues that affect your team with notifications: in email, Slack, Teams, or wherever your team communicates.
Show Mercari Customer Service on your status page
Easily notify your end-users of outages using a customizable status page. Display cloud services or websites, as well as any custom monitors you add manually. Create multiple status pages tailored to different needs, customize them, and embed them for maximum effectiveness.
About our Mercari Customer Service status page integration
Mercari Customer Service (Online marketplace for buying and selling new and used items) is a an eCommerce solution that StatusGator has been monitoring since March 2025. Over the past about 1 year, we have collected data on on more than 101 outages that affected Mercari Customer Service users. When Mercari Customer Service publishes downtime on their status page, they do so across 9 components using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.
If you're wondering, "Is Mercari Customer Service down?", or need to know its current status, we've got you covered. Our platform tracks every reported outage, performance issue, and maintenance window to ensure you're informed. Whether Mercari Customer Service is experiencing a problem now or has recently resolved one, our detailed history keeps you updated.
Many StatusGator users monitor Mercari Customer Service to get notified when it's down, is under maintenance, or has an outage. You can get alerts by signing up for a free StatusGator account.
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Early Warning Signals
If we detect a potential Mercari Customer Service outage or other issue before it was reported on the official status page we will send an Early Warning Signal notification to StatusGator subscribers. We can often detect issues before they are officially acknowledged by the provider, giving you a head start on resolving any potential problems.
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Down Notifications
If Mercari Customer Service is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.
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Warning Notifications
Warn notifications are used when Mercari Customer Service is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.
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Maintenance Notifications
Mercari Customer Service posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Mercari Customer Service enters a pre-planned maintenance window, keeping you up to date.
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Status Messages
When Mercari Customer Service posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.
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Status Details
When Mercari Customer Service has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.
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Component Status Filtering
Because Mercari Customer Service has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you whenever a particular component is down. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.
Get notified about Mercari Customer Service outages
Stay updated with instant alerts for Mercari Customer Service outages by signing up now!
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Monitoring of both Mercari Customer Service and your own apps.
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Granular monitoring of Mercari Customer Service components.
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Frequently asked questions
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