Is NCR Aloha Mobile Pay API-US down?
Current NCR Aloha Mobile Pay API-US status is UP

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Sep 25, 2023 - 09:30 UTC

Identified - The issue has been identified. Beside Pulse Realtime application it is affecting Mobile Pay QR code generation in some cases as well. NCR teams have been implementing steps to resolve. Aug 09, 2023 - 16:42 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 26, 2023 - 09:32 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Jun 26, 2023 - 08:00 UTC

Update - Our team continues our 24/7 efforts to execute our recovery plan to re-establish secure access to impacted Aloha applications. Aloha Configuration Center (CFC), NCR Back Office (NBO), Insight, Command Center (CMC), Loyalty and Stored Value are now online in our new cloud environment. Please read the additional application recovery updates, below.• Mobile Pay, our QR-code and text-based payment solution, is online and available.• Last week, we emailed to let you know that Aloha Loyalty and Stored Value are now online. Here are some follow-up details:• Transactions performed with Aloha Loyalty and Stored Value during the outage period are now synced and should be visible in your systems.• Third-party integrations for Aloha Loyalty and Stored Value are now restored.• Loyalty/Stored Value alert and report emails continue to send but are still experiencing delivery delays.The security and integrity of our systems are top priorities for NCR. We are working around the clock to re-establish secure access to the impacted Aloha applications as quickly as possible. We will continue to send updates through the remainder of our restoration process. To read more about our recovery plan updates, view our cybersecurity updates page on ncr.com.Regards,The NCR Hospitality team May 03, 2023 - 17:33 UTC