Is Neo4j Aura Down?
Current Neo4j Aura Status: up

Status History

We've been monitoring Neo4j Aura since December 11, 2020. Here's the history of service outages we've observed from the Neo4j Aura status page:

Recent Neo4j Aura Outages and Issues

Follow the recent outages and downtime for Neo4j Aura in the table below.

Sign Up for More Neo4j Aura History

StatusGator has 8 months of Neo4j Aura status history.

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Start Time Type Length Message Details
July 07, 2021 13:16 UTC WARN about 3 hours Performance degradation on the Aura console Investigating - The Aura console is currently experiencing some performance degradation, affectin...
May 27, 2021 11:51 UTC WARN about 9 hours APOC procedure availability impacted Identified - The issue has been identified and a fix is being implemented. May 27, 11:47 UTC
April 20, 2021 21:36 UTC WARN 15 minutes Access to Console and Aura support outage Update - We are continuing to monitor for any further issues. Apr 20, 21:34 UTC
April 20, 2021 21:26 UTC DOWN 10 minutes Access to Console and Aura support outage Monitoring - Our authentication provider has reported seeing performance improvements. They are s...
April 20, 2021 20:26 UTC WARN about 1 hour Access to Console and Aura support outage Update - Our authentication provider is now reporting a degraded performance. Access should work ...
2021-08-02 15:45:33 +0000 UTC UNKNOWN X minutes the, here, downtime, Information, question, go, will, in, and about and, will, in, so, be, of, sign, information, downtime, about, displayed, once, see, Details, more, here, each, sign, you, to, outage, in, and details
2021-08-02 15:45:33 +0000 UTC UNKNOWN X minutes go, downtime, the, will, question, in, Information, here, and about will, Details, information, details, in, in, here, displayed, see, once, outage, more, and, you, each, sign, of, downtime, so, sign, to, about, and be
2021-08-02 15:45:33 +0000 UTC UNKNOWN X minutes downtime, will, Information, here, go, question, the, about, and in details, in, once, displayed, you, downtime, will, here, so, outage, see, sign, sign, to, about, and, more, each, information, Details, in, of, and be
2021-08-02 15:45:33 +0000 UTC UNKNOWN X minutes in, the, question, downtime, Information, go, will, here, and about be, sign, see, you, more, about, downtime, Details, outage, so, details, here, displayed, information, each, sign, and, in, of, to, will, once, and in
2021-08-02 15:45:33 +0000 UTC UNKNOWN X minutes in, question, will, Information, downtime, here, about, the, and go so, here, about, each, in, outage, more, of, downtime, information, be, details, once, and, in, Details, displayed, to, sign, sign, see, will, and you

Supported Features

We support the following features in our integration with the Neo4j Aura status page:

  • Down Notifications

    If Neo4j Aura is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Neo4j Aura is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Neo4j Aura posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Neo4j Aura enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Neo4j Aura publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Neo4j Aura posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Neo4j Aura has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Neo4j Aura has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Neo4j Aura down today?

According to its status page Neo4j Aura is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Neo4j Aura is not working or having outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Neo4j Aura is having issues?

There are two main options: You can check the Neo4j Aura status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Neo4j Aura status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Neo4j Aura status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Neo4j Aura customer support while checking everything on your side.