Is Neo4j Aura Down?
Current Neo4j Aura Status: up

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Status History

We've been monitoring Neo4j Aura since December 11, 2020. Here's the history of service outages we've observed from the Neo4j Aura status page:

Recent Neo4j Aura Outages and Issues

Follow the recent outages and downtime for Neo4j Aura in the table below.

Sign Up for More Neo4j Aura History

StatusGator has 4 months of Neo4j Aura status history.

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Start Time Type Length Message Details
March 31, 2021 14:16 UTC WARN about 18 hours Aura Console operations - Degraded performance. Identified - We have identified an issue affecting the Aura Console (console.neo4j.io). Operation...
March 18, 2021 18:01 UTC WARN about 1 hour Customers might see slower connections or increased timeouts Monitoring - We have identified the cause and have taken remediation steps. We are currently moni...
March 17, 2021 17:11 UTC WARN about 1 hour Database access is degraded due to cloud provider partial outage Identified - Due to a networking incident on one of our cloud provider the access to databases is...
March 17, 2021 16:51 UTC WARN 20 minutes Console access is degraded Investigating - The access to the Aura console is affected by performance degradation.You may fac...
February 11, 2021 17:26 UTC WARN about 3 hours Intermittent outages in the Aura console Investigating - We are currently investigating incidents of intermittent outages in the Aura cons...
2021-04-14 01:59:34 +0000 UTC UNKNOWN X minutes here, in, about, the, downtime, Information, go, will, and question so, see, once, you, and, be, displayed, to, here, more, downtime, Details, about, will, details, in, sign, of, outage, in, each, sign, and information
2021-04-14 01:59:34 +0000 UTC UNKNOWN X minutes will, about, question, the, Information, in, go, here, and downtime more, Details, so, and, sign, once, in, of, to, about, see, each, in, details, be, you, information, displayed, downtime, sign, will, outage, and here
2021-04-14 01:59:34 +0000 UTC UNKNOWN X minutes go, in, downtime, here, question, Information, the, will, and about to, about, downtime, be, displayed, sign, sign, of, in, more, outage, each, in, information, you, will, details, once, see, so, Details, and, and here
2021-04-14 01:59:34 +0000 UTC UNKNOWN X minutes about, downtime, here, go, in, the, Information, will, and question you, to, in, of, sign, be, in, sign, information, Details, details, more, outage, each, here, displayed, so, once, and, will, see, downtime, and about
2021-04-14 01:59:34 +0000 UTC UNKNOWN X minutes will, about, in, here, downtime, go, question, the, and Information once, about, be, of, more, in, to, Details, in, sign, information, will, displayed, outage, here, sign, details, and, downtime, see, so, you, and each

Supported Features

We support the following features in our integration with the Neo4j Aura status page:

  • Down Notifications

    If Neo4j Aura is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

  • Warn Notifications

    Warn notifications are used when Neo4j Aura is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

  • Differentiates Maintenance Notices

    Neo4j Aura posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Neo4j Aura enters a pre-planned maintenance window, keeping you up to date.

  • Proactive Maintenance Monitoring

    If Neo4j Aura publishes praoctive maintenance events on their status page, StatusGator will collect information about these events. Proactive maintenance events can be viewed within StatusGator and optional reminders of maintenance events can be configured to notification channels.

  • Status Overview

    When Neo4j Aura posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

  • Status Details

    When Neo4j Aura has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

  • Component Status Filtering

    Because Neo4j Aura has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is a very useful feature for complex services with many components or services spread out across many regions.

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FAQ

Is Neo4j Aura down today?

According to its status page Neo4j Aura is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Neo4j Aura is not working or having outages?

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How can I find out if Neo4j Aura is having issues?

There are two main options: You can check the Neo4j Aura status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Neo4j Aura status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Neo4j Aura status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Neo4j Aura customer support while checking everything on your side.