Is Neo4j Aura down?
Current Neo4j Aura status is UP

We checked the official Neo4j Aura Status Page 19 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Stay informed of future downtime with dashboards and notifications

Recent Neo4j Aura Outages and Issues

Follow the recent outages and downtime for Neo4j Aura in the table below.

Start Time

Type

Length

Message

Details

March 18, 2024 17:01 UTC

WARN

3 days

Customer portal issues

See more
Start Time

March 18, 2024 17:01 UTC

Type WARN
Affected Components

Aura Console (console.neo4j.io)

Message

Customer portal issues

Details

Update - Aura Enterprise customers can now accept invites to Aura Console environmentsWe are still progressing on the migration to our new customer portal.If you cannot yet access the support portal but need to raise a support issue, please use support@neo4j.com. Mar 18, 2024 - 16:59 UTC

March 18, 2024 10:36 UTC

WARN

about 6 hours

Customer portal issues

See more
Start Time

March 18, 2024 10:36 UTC

Type WARN
Affected Components

Aura Console (console.neo4j.io)

Message

Customer portal issues

Details

Update - We are continuing to work on a fix for this issue. Mar 18, 2024 - 10:33 UTC

March 18, 2024 01:01 UTC

MAINT

about 1 hour

Neo4j Customer portal update

See more
Start Time

March 18, 2024 01:01 UTC

Type MAINT
Affected Components

Aura Support Portal (aura.support.neo4j.com)

Message

Neo4j Customer portal update

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Mar 18, 2024 - 01:00 UTC

March 15, 2024 13:06 UTC

WARN

37 minutes

Performance degradation - High CPU load on Aura 5

See more
Start Time

March 15, 2024 13:06 UTC

Type WARN
Affected Components

AuraDB Professional (*.databases.neo4j.io)

Message

Performance degradation - High CPU load on Aura 5

Details

Update - We are progressing through the roll out of the fix and have now completed the Aura Professional tier.We are on course to finish today.We continue to monitor and will take any proactive mitigating action if necessary until the fix is fully rolled out. Mar 15, 2024 - 13:03 UTC

March 14, 2024 20:26 UTC

WARN

about 17 hours

Performance degradation - High CPU load on Aura 5

See more
Start Time

March 14, 2024 20:26 UTC

Type WARN
Affected Components

AuraDB Enterprise (*.databases.neo4j.io)

AuraDB Professional (*.databases.neo4j.io)

Message

Performance degradation - High CPU load on Aura 5

Details

Identified - Some customers running Aura 5 may experience higher than usual CPU level on their instances.We have identified the root cause and are actively working on a fix and preparing for its roll out.Meanwhile, please be assured that we are actively monitoring instances and are taking mitigating actions. Mar 14, 2024 - 20:24 UTC

2024-03-22 01:31:12 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-03-22 01:31:12 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-03-22 01:31:12 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-03-22 01:31:12 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2024-03-22 01:31:12 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Neo4j Aura History

StatusGator has over 3 years of Neo4j Aura status history.

Neo4j Aura Components and Services

View details of the current Neo4j Aura status below.

Name

Status

Details

Aura API (api.neo4j.io)

UP See more

Aura Console (console.neo4j.io)

UP See more

Neo4j Aura AuraDB Enterprise (*.databases.neo4j.io)

UP See more

Neo4j Aura AuraDB Free (*.databases.neo4j.io)

UP See more

Neo4j Aura AuraDB Professional (*.databases.neo4j.io)

UP See more

Neo4j Aura AuraDS (*.databases.neo4j.io)

UP See more

Neo4j Aura AuraDS Enterprise (*.databases.neo4j.io)

UP See more

Neo4j Aura AWS ec2-ap-south-1

UP See more

Neo4j Aura AWS ec2-ap-southeast-2

UP See more

Neo4j Aura AWS ec2-ca-central-1

UP See more

Neo4j Aura AWS ec2-eu-central-1

UP See more

Neo4j Aura AWS ec2-eu-west-1

UP See more

Neo4j Aura AWS ec2-eu-west-2

UP See more

Neo4j Aura AWS ec2-eu-west-3

UP See more

Neo4j Aura AWS ec2-us-east-2

UP See more

Neo4j Aura AWS ec2-us-west-2

UP See more

Neo4j Aura AWS eks-ap-south-1

UP See more

Neo4j Aura AWS eks-ap-southeast-2

UP See more

Neo4j Aura AWS eks-eu-central-1

UP See more

Neo4j Aura AWS eks-eu-west-1

UP See more

Neo4j Aura AWS eks-eu-west-2

UP See more

Neo4j Aura AWS eks-eu-west-3

UP See more

Neo4j Aura AWS eks-us-east-1

UP See more

Neo4j Aura AWS eks-us-east-2

UP See more

Neo4j Aura AWS eks-us-west-2

UP See more

Neo4j Aura AWS s3-ap-south-1

UP See more

Neo4j Aura AWS s3-ap-southeast-2

UP See more

Neo4j Aura AWS s3-ca-central-1

UP See more

Neo4j Aura AWS s3-eu-central-1

UP See more

Neo4j Aura AWS s3-eu-west-1

UP See more

Neo4j Aura AWS s3-eu-west-2

UP See more

Neo4j Aura AWS s3-eu-west-3

UP See more

Neo4j Aura AWS s3-us-east-1

UP See more

Neo4j Aura AWS s3-us-east-2

UP See more

Neo4j Aura AWS s3-us-west-2

UP See more

Neo4j Aura Azure AKS

UP See more

Neo4j Aura Azure Cloud Services (Compute)

UP See more

Neo4j Aura Azure Private Link

UP See more

Neo4j Aura Azure Storage Services

UP See more

Neo4j Aura Bloom (bloom.neo4j.io)

UP See more

Neo4j Aura Browser (browser.neo4j.io)

UP See more

Neo4j Aura Customer Support Portal (support.neo4j.com)

UP See more

Neo4j Aura Data Importer (data-importer.neo4j.io)

UP See more

Neo4j Aura Google Cloud Platform Google Cloud Datastore

UP See more

Neo4j Aura Google Cloud Platform Google Cloud Networking

UP See more

Neo4j Aura Google Cloud Platform Google Cloud Storage

UP See more

Neo4j Aura Google Cloud Platform Google Compute Engine

UP See more

Neo4j Aura Google Cloud Platform Google Kubernetes Engine

UP See more

Neo4j Aura Google Cloud Platform Identity & Access Management

UP See more

Neo4j Aura User Authentication (Auth0)

UP See more

No outages or status changes in the last 24 hours

Neo4j Aura status, last 24 hours:

2:00 AM
8:00 AM
2:00 PM
8:00 PM
2:00 AM
2:00 AM
2:00 PM
2:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Neo4j Aura Outage and Status History

We've been monitoring Neo4j Aura outages since December 11, 2020.
Here's the history of service outages we've observed from the Neo4j Aura Status Page:

Instant enriched data from
3,570 status pages

About Our Neo4j Aura Status Page Integration

Neo4j Aura is a Database solution that StatusGator has been monitoring since December 2020. Over the past over 3 years, we have collected data on on more than 180 outages that affected Neo4j Aura users. When Neo4j Aura publishes downtime on their status page, they do so across 50 components and 5 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Neo4j Aura to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular database services monitored on our platform. We've sent more than 500 notifications to our users about Neo4j Aura incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Neo4j Aura is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Neo4j Aura is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Neo4j Aura posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Neo4j Aura enters a pre-planned maintenance window, keeping you up to date.

Since Neo4j Aura publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Neo4j Aura posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Neo4j Aura has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Neo4j Aura has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Can’t find your question? Email us to arrange a time to discuss. We’d love to chat!

Neo4j Aura Down?

Are you experiencing issues with Neo4j Aura? Sign up to receive notifications when Neo4j Aura publishes outages.

Neo4j Aura Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 3,570 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Neo4j Aura?

Sign up for StatusGator and see all historical information about Neo4j Aura outages and performance issues. Get free, instant notifications when Neo4j Aura goes down.