Is Onfido Dashboard down?
Current Onfido Dashboard status is UP

We checked the official Onfido Dashboard Status Page 5 min. 50 sec. ago. Learn more
Having a problem? Help Allie Gator keep this page accurate!

Report an Issue

Get notified when it's back up with dashboards and notifications

Recent Onfido Dashboard Outages and Issues

Follow the recent outages and downtime for Onfido Dashboard in the table below.

Start Time

Type

Length

Message

Details

December 31, 2022 18:55 UTC

WARN

about 1 hour

US Dashboard Problems

See more
Start Time

December 31, 2022 18:55 UTC

Type WARN
Affected Components

USA (us.onfido.com) - Dashboard

Message

US Dashboard Problems

Details

Investigating - We're investigating reports that dashboard in our US region is currently unavailable to some users. We apologize for the inconvenience this causes, and we'll be back with an update shortly. Dec 31, 2022 - 18:55 GMT

October 25, 2022 14:25 UTC

WARN

about 1 hour

Unable to download PDFs with API v2

See more
Start Time

October 25, 2022 14:25 UTC

Type WARN
Affected Components

Europe (onfido.com) - Dashboard

Europe (onfido.com) - API

Message

Unable to download PDFs with API v2

Details

Investigating - Customers using the API v2 are unable to download PDFs from Dashboard.We are investigating the problem. Oct 25, 2022 - 15:22 BST

October 24, 2022 16:25 UTC

DOWN

about 6 hours

Unable to login to Dashboard via SSO

See more
Start Time

October 24, 2022 16:25 UTC

Type DOWN
Affected Components

Europe (onfido.com) - Dashboard

Message

Unable to login to Dashboard via SSO

Details

Update - We are continuing to investigate this issue. Oct 24, 2022 - 17:25 BST

October 24, 2022 06:35 UTC

DOWN

about 1 hour

Unable to login to Dashboard

See more
Start Time

October 24, 2022 06:35 UTC

Type DOWN
Affected Components

Europe (onfido.com) - Dashboard

Message

Unable to login to Dashboard

Details

Update - We are continuing to investigate this issue. Oct 24, 2022 - 07:35 BST

October 24, 2022 05:05 UTC

DOWN

35 minutes

Partial System Outage

See more
Start Time

October 24, 2022 05:05 UTC

Type DOWN
Affected Components

Europe (onfido.com) - Dashboard

Message

Partial System Outage

2023-06-10 03:46:26 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-06-10 03:46:26 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-06-10 03:46:26 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-06-10 03:46:26 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

2023-06-10 03:46:26 UTC UTC

STATUS

? minutes

Sign in to view more status history.

See more

Sign Up for More Onfido Dashboard History

StatusGator has over 1 year of Onfido Dashboard status history.

No outages or status changes in the last 24 hours

Onfido Dashboard status, last 24 hours:

4:00 AM
10:00 AM
4:00 PM
10:00 PM
4:00 AM
4:00 AM
4:00 PM
4:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido Dashboard Outage and Status History

We've been monitoring Onfido Dashboard outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Dashboard Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

March 2023

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Onfido Dashboard Status Page Integration

Onfido Dashboard is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 1 year, we have collected data on on more than 79 outages that affected Onfido Dashboard users. When Onfido Dashboard publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido Dashboard to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 600 notifications to our users about Onfido Dashboard incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido Dashboard is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido Dashboard is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido Dashboard posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido Dashboard enters a pre-planned maintenance window, keeping you up to date.

Since Onfido Dashboard publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido Dashboard posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido Dashboard has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido Dashboard has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Onfido Dashboard down today?

According to its status page Onfido Dashboard is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Onfido Dashboard is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Onfido Dashboard is having issues?

There are two main options: You can check the Onfido Dashboard status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Onfido Dashboard status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Onfido Dashboard status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Onfido Dashboard customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:

Where do you get the official Onfido Dashboard status?

We use the official Onfido Dashboard status page. Here are links to their status page and other helpful links.

Onfido Dashboard Down?

Are you experiencing issues with Onfido Dashboard? Sign up to receive notifications when Onfido Dashboard publishes outages.

Onfido Dashboard Down or not working? Never be taken by surprise again.

StatusGator tells you when your cloud services have problems or their statuses change. We monitor the official status pages of more than 2,750 cloud services in real-time, aggregate the data, and send you alerts via email, Slack, Teams, SMS, and more.

Looking for recent downtime and outages of Onfido Dashboard?

Sign up for StatusGator and see all historical information about Onfido Dashboard outages and performance issues. Get free, instant notifications when Onfido Dashboard goes down.