Is Onfido Dashboard down?
Current Onfido Dashboard status is UP

We checked the official Onfido Dashboard Status Page 8 sec. ago. Learn more
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Recent Onfido Dashboard Outages and Issues

Follow the recent outages and downtime for Onfido Dashboard in the table below.

Start Time

Type

Length

Message

Details

December 17, 2023 05:10 UTC

WARN

about 1 hour

New checks missing in Dashboard

See more
Start Time

December 17, 2023 05:10 UTC

Type WARN
Affected Components

Europe (onfido.com) - Dashboard

Message

New checks missing in Dashboard

Details

Investigating - Checks/reports issued in the past 2 hours are missing from the Onfido Dashboard, we are working on restoring the data. Dec 17, 2023 - 05:07 UTC

December 17, 2023 03:35 UTC

DOWN

about 1 hour

EU Infrastructure Maintenance

See more
Start Time

December 17, 2023 03:35 UTC

Type DOWN
Affected Components

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Watchlist

Europe (onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Europe (onfido.com) - Autofill

JS SDK Services

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Right To Work

Europe (onfido.com) - Webhooks

Europe (onfido.com) - API

Message

EU Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2023 - 03:32 UTC

November 29, 2023 08:30 UTC

MAINT

about 1 hour

US Infrastructure Maintenance

See more
Start Time

November 29, 2023 08:30 UTC

Type MAINT
Affected Components

USA (us.onfido.com) - Webhooks

USA (us.onfido.com) - Known faces

USA (us.onfido.com) - Autofill

USA (us.onfido.com) - API

USA (us.onfido.com) - Dashboard

USA (us.onfido.com) - Document Verification

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Watchlist

USA (us.onfido.com) - Identity Enhanced

Message

US Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 29, 2023 - 08:30 UTC

November 20, 2023 08:35 UTC

MAINT

about 1 hour

CA Infrastructure Maintenance

See more
Start Time

November 20, 2023 08:35 UTC

Type MAINT
Affected Components

Canada (ca.onfido.com) - API

Canada (ca.onfido.com) - Dashboard

Canada (ca.onfido.com) - Document Verification

Canada (ca.onfido.com) - Facial Similarity

Canada (ca.onfido.com) - Known faces

Canada (ca.onfido.com) - Autofill

Canada (ca.onfido.com) - Webhooks

Message

CA Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Nov 20, 2023 - 08:32 UTC

October 26, 2023 14:22 UTC

WARN

3 minutes

Dashboard in EU in partially unavailable

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Start Time

October 26, 2023 14:22 UTC

Type WARN
Affected Components

Europe (onfido.com) - Dashboard

Message

Dashboard in EU in partially unavailable

Details

Investigating - The Dashboard in EU is unavailable and will report errors when running searches.We are investigating Oct 26, 2023 - 14:15 UTC

2024-02-19 04:54:03 UTC UTC

STATUS

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2024-02-19 04:54:03 UTC UTC

STATUS

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2024-02-19 04:54:03 UTC UTC

STATUS

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2024-02-19 04:54:03 UTC UTC

STATUS

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2024-02-19 04:54:03 UTC UTC

STATUS

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Sign Up for More Onfido Dashboard History

StatusGator has about 2 years of Onfido Dashboard status history.

No outages or status changes in the last 24 hours

Onfido Dashboard status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido Dashboard Outage and Status History

We've been monitoring Onfido Dashboard outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Dashboard Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,620 status pages

About Our Onfido Dashboard Status Page Integration

Onfido Dashboard is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past about 2 years, we have collected data on on more than 153 outages that affected Onfido Dashboard users. When Onfido Dashboard publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido Dashboard to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,200 notifications to our users about Onfido Dashboard incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido Dashboard is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido Dashboard is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido Dashboard posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido Dashboard enters a pre-planned maintenance window, keeping you up to date.

Since Onfido Dashboard publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido Dashboard posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido Dashboard has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido Dashboard has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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