Is Onfido Document Verification down?
Current Onfido Document Verification status is UP

We checked the official Onfido Document Verification Status Page 25 sec. ago. Learn more
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Recent Onfido Document Verification Outages and Issues

Follow the recent outages and downtime for Onfido Document Verification in the table below.

Start Time

Type

Length

Message

Details

March 04, 2024 10:50 UTC

WARN

about 1 hour

Instability in API and check processing latency in EU

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Start Time

March 04, 2024 10:50 UTC

Type WARN
Affected Components

Europe (onfido.com) - Document Verification

Europe (onfido.com) - API

Europe (onfido.com) - Dashboard

Message

Instability in API and check processing latency in EU

Details

Investigating - We are currently investigating this issue. Mar 04, 2024 - 10:49 UTC

March 03, 2024 13:40 UTC

WARN

less than a minute

Increased latency on check processing

See more
Start Time

March 03, 2024 13:40 UTC

Type WARN
Affected Components

Europe (onfido.com) - Document Verification

USA (us.onfido.com) - Document Verification

Canada (ca.onfido.com) - Document Verification

Message

Increased latency on check processing

Details

Investigating - We are currently investigating this issue. Mar 03, 2024 - 13:36 UTC

March 03, 2024 13:40 UTC

WARN

20 minutes

Increased latency on check processing

See more
Start Time

March 03, 2024 13:40 UTC

Type WARN
Affected Components

Europe (onfido.com) - Document Verification

USA (us.onfido.com) - Document Verification

Canada (ca.onfido.com) - Document Verification

Message

Increased latency on check processing

Details

Investigating - We are currently investigating this issue. Mar 03, 2024 - 13:36 UTC

February 12, 2024 04:40 UTC

WARN

less than a minute

Delays in check processing

See more
Start Time

February 12, 2024 04:40 UTC

Type WARN
Affected Components

Europe (onfido.com) - Facial Similarity

USA (us.onfido.com) - Document Verification

USA (us.onfido.com) - Facial Similarity

Canada (ca.onfido.com) - Document Verification

Canada (ca.onfido.com) - Facial Similarity

Europe (onfido.com) - Document Verification

Message

Delays in check processing

Details

Investigating - We are currently investigating this issue. Feb 12, 2024 - 04:39 UTC

February 12, 2024 04:40 UTC

WARN

25 minutes

Delays in check processing

See more
Start Time

February 12, 2024 04:40 UTC

Type WARN
Affected Components

Europe (onfido.com) - Facial Similarity

USA (us.onfido.com) - Document Verification

USA (us.onfido.com) - Facial Similarity

Canada (ca.onfido.com) - Document Verification

Canada (ca.onfido.com) - Facial Similarity

Europe (onfido.com) - Document Verification

Message

Delays in check processing

Details

Investigating - We are currently investigating this issue. Feb 12, 2024 - 04:39 UTC

2024-07-13 00:41:09 UTC UTC

STATUS

? minutes

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2024-07-13 00:41:09 UTC UTC

STATUS

? minutes

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2024-07-13 00:41:09 UTC UTC

STATUS

? minutes

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2024-07-13 00:41:09 UTC UTC

STATUS

? minutes

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2024-07-13 00:41:09 UTC UTC

STATUS

? minutes

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See more

Sign Up for More Onfido Document Verification History

StatusGator has over 2 years of Onfido Document Verification status history.

No outages or status changes in the last 24 hours

Onfido Document Verification status, last 24 hours:

1:00 AM
7:00 AM
1:00 PM
7:00 PM
1:00 AM
1:00 AM
1:00 PM
1:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido Document Verification Outage and Status History

We've been monitoring Onfido Document Verification outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido Document Verification Status Page:

July 2024

June 2024

May 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,960 status pages

About Our Onfido Document Verification Status Page Integration

Onfido Document Verification is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 2 years, we have collected data on on more than 167 outages that affected Onfido Document Verification users. When Onfido Document Verification publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido Document Verification to get notified when it's down, is under maintenance, or has an outage. We've sent more than 1,300 notifications to our users about Onfido Document Verification incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido Document Verification is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido Document Verification is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido Document Verification posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido Document Verification enters a pre-planned maintenance window, keeping you up to date.

Since Onfido Document Verification publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido Document Verification posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido Document Verification has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido Document Verification has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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