Is Onfido JS SDK Services down?
Current Onfido JS SDK Services status is UP

We checked the official Onfido JS SDK Services Status Page 3 min. 2 sec. ago. Learn more
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Recent Onfido JS SDK Services Outages and Issues

Follow the recent outages and downtime for Onfido JS SDK Services in the table below.

Start Time

Type

Length

Message

Details

December 17, 2023 04:45 UTC

MAINT

ongoing

EU Infrastructure Maintenance

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Start Time

December 17, 2023 04:45 UTC

Type MAINT
Affected Components

JS SDK Services

Message

EU Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2023 - 03:32 UTC

December 17, 2023 03:35 UTC

DOWN

about 1 hour

EU Infrastructure Maintenance

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Start Time

December 17, 2023 03:35 UTC

Type DOWN
Affected Components

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Watchlist

Europe (onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Europe (onfido.com) - Autofill

JS SDK Services

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Right To Work

Europe (onfido.com) - Webhooks

Europe (onfido.com) - API

Message

EU Infrastructure Maintenance

Details

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary. Dec 17, 2023 - 03:32 UTC

September 22, 2022 14:05 UTC

DOWN

40 minutes

Partial System Outage

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Start Time

September 22, 2022 14:05 UTC

Type DOWN
Affected Components

JS SDK Services

Message

Partial System Outage

July 20, 2022 10:20 UTC

WARN

15 minutes

Degradation of service

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Start Time

July 20, 2022 10:20 UTC

Type WARN
Affected Components

USA (us.onfido.com) - API

Canada (ca.onfido.com) - Facial Similarity

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Webhooks

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Canada (ca.onfido.com) - Webhooks

Europe (onfido.com) - API

USA (us.onfido.com) - Watchlist

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

JS SDK Services

USA (us.onfido.com) - Document Verification

Europe (onfido.com) - Face authenticate

Europe (onfido.com) - Watchlist

USA (us.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Dashboard

USA (us.onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Canada (ca.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Known faces

USA (us.onfido.com) - Known faces

USA (us.onfido.com) - Dashboard

Canada (ca.onfido.com) - Document Verification

Europe (onfido.com) - Webhooks

Canada (ca.onfido.com) - API

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Identity Enhanced

Message

Degradation of service

Details

Identified - We are currently facing degradation throughout all of our infrastructure. Please hold as we work on a fix to the problem Jul 20, 11:20 BST

No outages or status changes in the last 24 hours

Onfido JS SDK Services status, last 24 hours:

8:00 PM
2:00 AM
8:00 AM
2:00 PM
8:00 PM
8:00 PM
8:00 AM
8:00 PM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido JS SDK Services Outage and Status History

We've been monitoring Onfido JS SDK Services outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido JS SDK Services Status Page:

February 2024

January 2024

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
3,570 status pages

About Our Onfido JS SDK Services Status Page Integration

Onfido JS SDK Services is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past about 2 years, we have collected data on on more than 159 outages that affected Onfido JS SDK Services users. When Onfido JS SDK Services publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido JS SDK Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 1,300 notifications to our users about Onfido JS SDK Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido JS SDK Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido JS SDK Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido JS SDK Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido JS SDK Services enters a pre-planned maintenance window, keeping you up to date.

Since Onfido JS SDK Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido JS SDK Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido JS SDK Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido JS SDK Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

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