Is Onfido JS SDK Services down?
Current Onfido JS SDK Services status is UP

We checked the official Onfido JS SDK Services Status Page 1 min. 5 sec. ago. Learn more
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Recent Onfido JS SDK Services Outages and Issues

Follow the recent outages and downtime for Onfido JS SDK Services in the table below.

Start Time

Type

Length

Message

Details

September 22, 2022 14:05 UTC

DOWN

40 minutes

Partial System Outage

See more
Start Time

September 22, 2022 14:05 UTC

Type DOWN
Affected Components

JS SDK Services

Message

Partial System Outage

July 20, 2022 10:20 UTC

WARN

15 minutes

Degradation of service

See more
Start Time

July 20, 2022 10:20 UTC

Type WARN
Affected Components

USA (us.onfido.com) - API

Canada (ca.onfido.com) - Facial Similarity

USA (us.onfido.com) - Facial Similarity

USA (us.onfido.com) - Webhooks

Europe (onfido.com) - Applicant Form

Europe (onfido.com) - Dashboard

Canada (ca.onfido.com) - Webhooks

Europe (onfido.com) - API

USA (us.onfido.com) - Watchlist

Europe (onfido.com) - Facial Similarity

Europe (onfido.com) - Right To Work

JS SDK Services

USA (us.onfido.com) - Document Verification

Europe (onfido.com) - Face authenticate

Europe (onfido.com) - Watchlist

USA (us.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Dashboard

USA (us.onfido.com) - Identity Enhanced

Europe (onfido.com) - Known faces

Canada (ca.onfido.com) - Face authenticate

Canada (ca.onfido.com) - Known faces

USA (us.onfido.com) - Known faces

USA (us.onfido.com) - Dashboard

Canada (ca.onfido.com) - Document Verification

Europe (onfido.com) - Webhooks

Canada (ca.onfido.com) - API

Europe (onfido.com) - Document Verification

Europe (onfido.com) - Identity Enhanced

Message

Degradation of service

Details

Identified - We are currently facing degradation throughout all of our infrastructure. Please hold as we work on a fix to the problem Jul 20, 11:20 BST

No outages or status changes in the last 24 hours

Onfido JS SDK Services status, last 24 hours:

5:00 AM
11:00 AM
5:00 PM
11:00 PM
5:00 AM
5:00 AM
5:00 PM
5:00 AM
  • Up: 24 hours

  • Warn: 0 minutes

  • Down: 0 minutes

  • Maintenance: 0 minutes

Onfido JS SDK Services Outage and Status History

We've been monitoring Onfido JS SDK Services outages since January 20, 2022.
Here's the history of service outages we've observed from the Onfido JS SDK Services Status Page:

June 2023

May 2023

April 2023

  • Up

  • Warn

  • Down

  • Maintenance

March 2023

February 2023

January 2023

  • Up

  • Warn

  • Down

  • Maintenance

December 2022

November 2022

October 2022

  • Up

  • Warn

  • Down

  • Maintenance

September 2022

August 2022

  • Up

  • Warn

  • Down

  • Maintenance

Instant enriched data from
2,750 status pages

About Our Onfido JS SDK Services Status Page Integration

Onfido JS SDK Services is an Identity Management solution that StatusGator has been monitoring since January 2022. Over the past over 1 year, we have collected data on on more than 79 outages that affected Onfido JS SDK Services users. When Onfido JS SDK Services publishes downtime on their status page, they do so across 28 components and 3 groups using 4 different statuses: up, warn, down, and maintenance which we use to provide granular uptime metrics and notifications.

Many StatusGator users monitor Onfido JS SDK Services to get notified when it's down, is under maintenance, or has an outage. This makes it one of the most popular identity management services monitored on our platform. We've sent more than 600 notifications to our users about Onfido JS SDK Services incidents, providing transparency and peace of mind. You can get alerts by signing up for a free StatusGator account.

If Onfido JS SDK Services is having system outages or experiencing other critical issues, red down notifications appear on the status page. In most cases, it means that core functions are not working properly, or there is some other serious customer-impacting event underway.

Warn notifications are used when Onfido JS SDK Services is undergoing a non-critical issue like minor service issues, performance degradation, non-core bugs, capacity issues, or problems affecting a small number of users.

Onfido JS SDK Services posts separate notifications for planned maintenance work. StatusGator will notify subscribers when Onfido JS SDK Services enters a pre-planned maintenance window, keeping you up to date.

Since Onfido JS SDK Services publishes a feed of proactive maintenance events on their status page, StatusGator will collect information about these events. Maintenance events for all your services can be viewed within StatusGator as a unified feed.

When Onfido JS SDK Services posts issues on their status page, we collect the main headline message and include that brief information or overview in notifications to StatusGator subscribers.

When Onfido JS SDK Services has outages or other service-impacting events on their status page, we pull down the detailed informational updates and include them in notifications. These messages often include the current details about how the problem is being mitigated, or when the next update will occur.

Because Onfido JS SDK Services has several components, each with their individual statuses, StatusGator can differentiate the status of each component in our notifications to you. This means, you can filter your status page notifications based on the services, regions, or components you utilize. This is an essential feature for complex services with many components or services spread out across many regions.

Frequently Asked Questions

Is Onfido JS SDK Services down today?

According to its status page Onfido JS SDK Services is currently up. You can check the most recent events in the 'Recent Outages and Issues' section above.

How can I get notified when Onfido JS SDK Services is not working or have outages?

StatusGator can send you instant alerts by email, SMS, Slack, and more. Sign up now, it's free!

How can I find out if Onfido JS SDK Services is having issues?

There are two main options: You can check the Onfido JS SDK Services status page or you can subscribe to StatusGator for free alerts and notifications when their status page changes.

Onfido JS SDK Services status page says the service is up, but I'm having issues. What's wrong?

There may be several reasons for that:

  • An outage that hasn't been communicated yet via the Onfido JS SDK Services status page.
  • Some local issues with a small group of accounts on the service side.
  • Technical issues on your side, or problems with your software or ISP.
  • A misconfiguration on your side.

We recommend contacting Onfido JS SDK Services customer support while checking everything on your side. You can also try Tweeting at them via @onfido on Twitter. Or visit their official status page or website:

Where do you get the official Onfido JS SDK Services status?

We use the official Onfido JS SDK Services status page. Here are links to their status page and other helpful links.

Onfido JS SDK Services Down?

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Looking for recent downtime and outages of Onfido JS SDK Services?

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